Member-Only Deals are limited-time special offers, exclusively available on Viator! Here are some frequently asked questions about Viator's Member-Only Deals.
What is a Member-Only Deal?
Usually these are discounts of 20% or more, available for a limited time only.
Are these deals available on other websites?
No! Member-Only Deals are exclusive to Viator. You won't find them on any other website.
Can anybody book a Member-Only Deal?
No. You must be a Viator member to access and purchases these deep discounts. So sign in or sign up - it's free and easy to create a Viator account.
Can I redeem a Member-Only Deal whenever I want?
No. Member-Only Deals are offered on specific travel dates. Make sure you select your preferred travel date before booking.
What if my preferred travel date is not listed?
Unfortunately, Member-Only Deals are only available on specific days/times. So if your preferred travel date is not listed, keep checking back. Viator's Member-Only deals are constantly updated with new dates and times being added frequently.
Can I change my travel dates after purchasing a Member-Only Deal?
No. Member-Only Deals are 100% non-refundable and cannot be changed or amended once you've booked it.
Sometimes it says there are not enough seats/spaces left. Why?
Many Viator Member-Only Deals have limited availability. In some cases, there may be only 1 or 2 seats left at the advertised discount. In these cases, we can only accept bookings up to the number of seats or spaces left for the specific deal.
I'm having a problem booking a Member-Only Deal. Help!
Just send an email to deals@viator.com with as much information as possible: your name, date of travel, deal name, etc. We'll do our best to get back to you within 36 hours.
