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Friendly, jovial and helpful staff. Tour was informative and buses ran on time. Online purchase of my ticket was quick, simple and efficient. Used the tour bus in both Abu Dhabi and Dubai and this allowed me to spend my six days in the UAE in an economical and accomplished way. Thanks a million!
Perfect tour if you only have a day to have a quick look around Abu Dhabi, lots of busses coming and going you don't have to wait long. They give you bottles of water and head phones so you can listen to lots of information about the place. Really enjoyed it, thanks.
Absolutely wonderful. The staff are amazing, especially Tutti from the Philippines. Love the hop on hop off buses. We also used one in Rome which was fantastic. The Abu Dhabi one took us around the city in the morning . In the afternoon we went to Yas Island, visited Ferrari World and joined the bus again. Well worth the money. Would use Viator for all trips.
Tighthead Prop Australia
This Hop On Hop Off tour was a great way to get around Abu Dhabi and see the sights. Really enjoyed visiting the Sheikh Zayed Grand Mosque. Take some sub-block, it can get pretty hot when up top of the double-decker bus. And make sure you wear long loose clothing when visiting the mosque, otherwise you will need to wear a robe from head to toe, which you can get before entering the mosque. But a great way to see the sights of Abu Dhabi.
Alan G Australia
We were picked up from our Hotel in Abu Dhabi by Taxi and transfered to the Mosque, and again transfered from Ferrari race track. The tour guide was great and we had an informative time
It was great using the bus. Also provide free shuttle from Dubia to Abu Dhabi if you have a tickect for Abu Dhabi tour.
The tour was great! I will do it again next winter! Will recommend to friends and family going in Abu Dhabi.
The tour was OK but no-where near as good as other city based open top bus tours. Distances are quite long between places of interest. We went from the cruise port and there is a shuttle to the Iranian market where we had to wait quite a long time for the actual bus to arrive despite our driver repeatedley telling us it was just 2 minutes away. As we were waiting in in Arabian sunshine we stayed in the bus but the air conditioning had broken down. A reasonable way to see the expanse of Abu Dhabi but don't expect too much.
We did not enjoy the Big Bus in Abu Dhabi as in a number of buses the audio system did not work. The wait times are too long and too unreliable. Staff members are pushy as they are trying to sell tickets to Ferrari World and thereby wasting everybody's time. The buses were overloaded with standing room only which contradicts what your tape's safety message relates.
The number of stops is vast and the area covered is vast however there were several malls within the stops. The Grand Mosque is a good starting point if you have a vehicle and want to park all day. The only other stop we did was the Sky Tower which was disappointing as it was a downward looking view rather than an expansive view of the Abu Dhabi skyline. We then walked across to take the cruise which was a waste of an hour as it is a limited view of the city centre of Abu Dhabi. Overall this was the worst of my experiences of the Hop-ON Hop-Off tours which is no fault of the actual tour or system but rather the subject matter. I have done similar things in Paris, Florence and London and found them to be excellent.
The trip was good for the first circuit, but there was misinformation on the ticket about the start of the second route. This meant that we did not get off at the correct stop for the second circuit. We were advised to take a taxi to the second circuit which we did, but the taxi driver did not know the route despite showing him the map. The taxi driver took us in the wrong direction and then through a lot of closed off lanes and a construction site. After I phoned your company staff at Abi Dhabi he took us in the correct direction and eventually back to our hotel. It was a very frightening situation. It was not a direct fault of your company but was an indirect result of your poor information on the ticket.
I will not take a tour with Viator again. It is unacceptable that your company is not able to provide adequate directions about the routes your buses are taking.
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