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This is a super fun bus ride! I will use it again next time, and I highly recommend it to everyone.
The transfer was great! Everything went very smoothly and was very organized. I would suggest that the driver needs to do a little less talking in the morning though. It was early and people actually started to cheer and clap when he said he was going to go off air for a bit and concentrate on the traffic. He was very nice but I think he over estimated how much information people need first thing in the morning:
We had already purchased our park tickets so only purchased the transport part through this company. As our hotel was very close to their location, we were given the choice to meet there or be picked up from our hotel. We decided to walk over and reduce the number of stops for everyone. The staff were great, very helpful and friendly. The driver we had was fun and gave a great deal of information while we drove. She was excellent. Her bus had gotten switched so she had a different number than what she had told us Terry came to get us as she saw us waiting and show us which bus to get on. Terry made our trip more enjoyable and a very positive experience.
Terry was our driver and she was AMAZING! She was fabulous at pointing out interesting fact along the way to Universal Studios. She was very nice and very pleasant, made us feel comfortable and at ease.
Terry was once again our driver on our second trip to Universal in one month. We love, love, love Terry. She was very nice and pleasant. On our way back, they switched buses and she was out there, in the cold, making sure we saw her since she was not in the same bus that we were dropped off. She waited for the people who were late very nice of her, I would had left them!.
Stress free bus trip. Excellent and funny driver, no queues at Universal. Great day.
This is my first time using Viator. Here's how our transportation went...I received a call the day before to confirm my appointment and was told that the scheduled pickup time will be 8:05am. The Lux Bus America showed up at 8:12am at our Disneyland hotel. It's a new, gorgeous, bus - i was very impressed! We were then taken to their main location where we have to exit the bus, check in, then get on a different bus, which was less spectacular, but it was fine. We didn't get on the road to Universal Studios until 8:45am. There was lots of traffic, so by the time we arrived at Universal it was about 10:45am. We left the park promptly at 5:45pm and was back on the new, fancy bus! We watched a movie in our comfortable leather seats, then all guests were dropped off at their hotels by around 7:45pm. Highly recommend Viator and Lux Bus!
Highly recommend this transportation service. Was on time for pick up and drop off.
We really enjoyed our shuttle to Universal Studios with your company. The bus driver that we had for our trip was both very informative of what we were seeing during the drive and extremely entertaining with the delivery of the information. We would definitely use your company again for future trips to the area.
Very convenient mean of transportation for those who does not have a car but would like to visit Universal studio. Driver provided clear instructions on when and where he will pick up passengers back.
The tour guide was friendly and fun. We only booked the bus tour for the transport option - it was wonderful not to have to take 2 cars there were 8 of us during rush hour both ways to go to Universal. The only comment about the tour patter is that sometimes the building she was talking about was not in view. I think this was just because she was trying to give us as much light info as she could and due to the varying speeds of traffic, it put us ahead or behind her timing.
The bus itself was a double decker I believe the driver said they only have one in their fleet in Anaheim but I may be wrong. I didn't go upstairs but some in my party did and they said it was nice up there. Downstairs was really nice. We were comfortable and on the way back we got to watch Mrs Doubtfire. Had a good time and it made the day at Universal much more comfortable since we didn't deal with traffic and after a busy day, we didn't have to drive back ourselves I found that the hotel deal we got across the street from Disneyland was a lot cheaper than the hotels right next to Universal so I actually saved money by not moving our party across to Universal.
Already left a positive review - our party had two reservations so I just wanted to reiterate that if you would like to have transport to Unviersal Studios from Disney area hotel, this is a great deal.
Our driver was awesome! sorry can't remember his name but I'd know who he is If I heard his fabulous laugh again: The day at universal could have been shorter. Not really as much there to keep us all entertained for that long, but the trip there and back was great : Glad I didn't have to do the driving through the city!
A day before my scheduled trip with LuxBus to Universal Studios from Anaheim, I realized I hadn't received a confirmation of any kind of pick up information from Viator. I noticed that the fine print said that I was the one to call them to confirm 48 hours beforehand. I called and was told they would be picking me up at 8am. The driver was on time, but it took 45 minutes just to drive in a big circle and we ended up at the LuxBus office at Anaheim's Garden Walk, which was only a block from our hotel. If we had known that we would be transferring at another location so nearby, we would've just walked and saved ourselves some time!
The bus conditions were good but we didn't arrive to Universal until after the park opened at 10:30am park opens at 10am. I think the bus should be scheduled to arrive at the time the park opens. Luckily, it was really rainy out so the attendance was low. The park closed at 6pm but the bus required that we be back between 5:45pm-6pm to leave promptly at 6pm, which means we had less time in the park too. It was a good deal compared to paying for a rental car and dealing with the traffic, I just wish they were more forthright with the information instead of being surprised once taking the trip.
Excellent bus company, driver and trip to Universal Studios from Anaheim. Will recommend to others and use again on next holiday.
Seamless transfer to Universal Studios from Anaheim. A great running commentary from our driver!
Who wants to negotiate LA traffic on their own? NOT ME!
I was really happy with this transportation service. It is a very nice luxury bus. But the best part was our driver, Kenneth. What a great, happy, fun person with an infectious laugh! As other people have mentioned, he pointed out sights along the way and was just so entertaining. In all, it was a great experience. The only thing I personally wasn't crazy about was the movie on the way back. I get the entertainment aspect of it, and I actually liked what I saw of the movie, but I just felt like after a long day of over-stimulation at Universal, I would have rather had a quiet ride home.
Knott's Berry Farm was great for my teenage kids. We had looked at Disneyland but it was prohibitively expensive! A friend, and reviews here on Viator, helped us decide to choose Knott's.
I'm really glad we chose this as it was more affordable, the queues were short and the mixture of roller coasters and activities were great. All the staff were friendly and helpful.
I would definitely recommend it!
Doing what: Knott's Berry Farm General Admission Ticket
Anne B Australia
We were picked up early 8am but after more pick ups and then changing buses at a terminus, we didn't get to Universal Studios until 10.30am. Our tour was booked for 9.45am so we missed the start but the staff at Universal caught us up. Apparently this is common for the length of travel time. Would have been good to have an earlier pick up time but 8am is the earliest. Driver was good and drove safely.
Comfortable Bus, courteous staff and always on time. Would be nice if there was an earlier bus to leave Universal Studios as it's a long day with small children and if the weather is bad you may need to leave late afternoon vs. 7:00 at night.
I loved Lux American bus line and wished I had kwon about them prior to booking another company. They were on time, let me know via text where they would pick us up and was there on time. Great company!
The theme park transport was everything that we have experienced before,convenient and also the drivers make it a fun bus trip also with their commentary. Would always use again.
negirl86 United States of ...
They were on time for my pick up/drop off. Great customer service, best price and the bus driver was ver knowledgeable with the trip and very friendly with kids! Highly recommend it
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