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So much more than I expected.
I really want to commend Hufzullah Ekmen as well as all the drivers for the excellent services and safe driving they provided during the private tour to Cappadocia July 11, 2016. Their hospitality was exceptional and is greatly appreciated. This pleasant trip will be remembered for a long, long time. Also a big thank you to Ferudan Bayram for his administrative support in Istanbul.
I highly recommend this tour. I enjoyed it so much that I can't stop talking about this tour. The local tour agency that handled this wonderful great experience of Turkey. Ergun Akkan our tour leader is a jewel of this trip and for the company. He is an intelligent, loving, caring and knowledgeable and who truly loves his country. Our group are so lucky to have toured with him in explaining the history, the people of Turkey. Of course Gokhan our captain driver of the entire 7 day journey kept us very safe and on time schedule. He is as nice as Ergun. I would encourage everyone to join this tour when in Turkey to truly see the beauty of Turkey not just staying in Istanbul. I will definitely go back cause we were not able to do the hot air balloon ride due to strong wind situation. Keep it up Viator and the local tour operator. I have gained friends in this trip.
Wonderful day, beautiful place, great tour guide and food.
This tour exceeded our expectations in both content and value for money. A large modern and comfortable bus was provided for our transportation and it was driven safely and gently at all times by our driver Gorkan.
Our guide Ergun demonstrated a rare ability to communicate freely in English and, at the same time, convey the passion and pride that he felt for his country as a Turk. His enthusiasm led us into areas we never expected to as he conveyed the history of Turkey to us. It was always appropriate to the location and particularly interesting.
We were fortunate to have a small group of travellers who bonded well and communicated freely throughout the seven days. The Australians in particular were quite moved during the visit to the Gallipoli Peninsula. Each of the other sites were fantastic in both historic content and visual impact. The contrast between the ancient history of Troy, the natural beauty of Pamukkale and the fairy chimneys of Cappadocia was truly amazing.
The accomodation provided was not five star but each location was different in theme and more than adequate for any traveller's needs. Despite the current spectre of security in Turkey, at no time did we feel unsafe or threatened.
Overall, an excellent tour managed by a most capable and entertaining guide.
Everything was awesome
Thanks to Çagman and Arien
You should include Istanbul on the tour
Had an amazing day in the fantastic place!! Very early morning start in Istanbul but everything through the airport, shuttle transfers and meeting the tour guides was seamless. The guide was great. Informative without overloading with info. He was also happy to adjust things to our groups pace. A good lunch too! All in all, a great tour and well worth the effort for the day trip from Istanbul!! Just be prepared for a long day!
This tour was fabulous. My husband and I were a little nervous about touring turkey but the US state department said to go-just avoid the Syrian border. Off we went and were so pleased. Turkey is just an amazing country and this tour gives you a taste of the history from ancient, to byzantine and ottoman. Our tour guide Charmon was 5 star. He knew and explained the history and had a knack to find out of the way places for lunch in this gourmet country. Thank you
Fantastic tour covering the highlights of Turkey. Amazingly knowledable guide (Cagman) and OMG the FOOD!!! Included meals were great and varied and our guide took us to great (cheap and varied) places for lunches. Accommodation was generally good.
Overall unbeatable value for money.
Generally speaking, this tour is a good one and the areas covered are rather extensive for a regular tourist. I have 2 suggestions for Viator and the tour company operator.
1. Local tour operator: offer travelers an option to have lunch separate from the group. We almost felt like pressured to have lunch together everyday.
2. Viator says tips are optional. the local tour operator gave us a package which suggests US35 per person. I would like Viator to make this very clear on its web page. No surprises please.
One suggestion for tourist participants: IF POSSIBLE, DO NOT ACCEPT THE OFFER FROM COMPANY TO CUT ANKARA and go back to Istanbul sooner. Ankara is a place you want to see and Mustafa Kemal Atatürk was Turkey's national hero. His memorial is a MUST SEE.
Pictures can't describe the visual experience of seeing Cappadocia. My guide was great in showing the area and explaining the history of Turkey. It's a long day from 4:30AM to 9:30 PM , but is worth it on any vacation to Turkey.
Very Nice, Guide and Drivers Both were wonderful!
This tour was amazing and well organised. I appreciate the itnerary that they gave us upon meeting...
Hakan, the guide for the day trip in Istanbul was very knowledgable and really relateable. He also kindly offer to tailor my trip based on my interests. The Mina Hotel i stayed in had a great view of the city. The transit to Cappadocia was easy. The hot air balloon ride was a clear highlight, one of the best expereinces i've had on travel. Exploring the Selime Monastery and the rock-hewn churches of Goreme were also an amazing experience. The Courtyard Cave Hotel was also a highlight. Murat, is the kindest inn keeper i have ever met. He was attentive and very knowledgable and went out of his way to make you comfortable, with homemade breakfasts and fresh squeezed juice every morning. This tour combines the must see sights, effortless transit, and charming tour guides and hotels. Very impressed.
Cappadocia was on my list of places to visit in Turkey, and I'm certainly glad I took the time to visit! Although the tour started off on a rough note with a mix up with the pick-up time 2 hours earlier than noted, thus causing me to run out the door in my pajamas, I was brought from my Istanbul hotel to the airport where I was able to quickly put myself together and board a flight to Cappadocia. The rest of the trip went very well and without a hitch! The guide in Cappadocia had superb English and went out of her way to provide any additional service or piece of information needed for our small group of 3. We visited all the sites listed in addition to two others which my guide wanted to share with me because I had missed the previous days activities which the other two in our group had participated in during their arrival a few days earlier. I highly recommend this tour, as it is not to be missed for those traveling through Turkey. Simply outstanding!
The trip exceeded out expectations, our guide was well organised informative and spoke very good english, we say so many interesting sites , and our accommodation was excellent, overall it was very enjoyable and excellent value. Would have no hesitation in recommending this trip.
Very helpful staff... all from the management to the choffeurs, tour guides... no complaints whatsoever. Would recommend it very strongly... even the lunch was nice.
I had the worst tour guide experience EVER. His name was Cagman. He appeared to be very knowledgeable about the history of Turkey. However, his attitude, tone of voice, and facial expression were absolutely unacceptable. Anytime, if one of us asked him a question, he would unmistakably let you know that you were annoying him.. It got to be a point that we were all pretty quiet during the 7-days trip. Two of the young ladies got a tongue lashing by Cagman because they cancelled their booking for the hot air balloon ride. He yelled at me in the van in front of everyone for not going on the hot air balloon ride stating that it was a bad decision. He also took us to two of his recommended restaurants to taste home style Turkish food. The first one was okay, but the second one absolutely terrible.
It is important for a guide to be knowledgeable, but the most important quality is, no doubt, good people skill. Cagman definitely is in the wrong line of work.
Note from Viator: Thank you for your feedback, we have heard back about this review from our tour operator, their response follows: Thank you for taking the time to provide feedback on your experience with us. We were surprised to hear your experience with this particular guide as he typically receives excellent reviews and feedback. However, the reality is that your experience was different, and I am sincerely sorry that for you this was the case. While an apology doesn’t alter the outcome of your experience, we do offer it with all sincerity. You can be assured that we take feedback very seriously, and we have systems in place to investigate complaints and counsel staff accordingly. We have used your feedback as part of our performance management processes. We do expect our staff to make our guests aware of any optional activities that are available to round out their trip to Turkey, however guests should never feel pressured to sign up to these. Your experience highlights to us the importance of making sure that all of our guides are sensitive to this, and so this issue will be raised during future staff training. We have also followed up on the issue that you have raised regarding the standard of meals during your tour, and thank you for alerting us to this. Thank you again for raising these issues with us – quality is very important to us, and we appreciate it when our guests let us know when something isn’t right. Best wishes.
The tour is amazing, The best way to see the country and the sites, which are very busy. Our tour guide was Metin Pehlivan and he was amazing, very nice and knowledgeable and helpful and just a funny guy. Busses are clean and comfortable with lots of pit stops, Hotels were above average with the last Everen stone house being amazing!! Food was good, mostly buffets which is good, something for everyone, The sites were amazing!! So incredible!!! This is the best tour we have done and if you have the means book the hot air balloon over Cappadocia it is worth the money and just breathtaking!!!!!!!!
Outstanding, great places to visit, wonderful guide and driver
Fantastic!! Unique landforms we will probably never see again. Fairy chimneys, cave houses, underground city of Kaymakli.
The only de traction was the hard sell at the carpet making factory. We wasted 11/2 hours here and nobody wanted to buy a rug or carpet.
No problems with the flight, great guide. Long day but highly recommended.
Loved the trip and the guide. Wonderful experience. The only down side was the amount of transition time getting there and back, and long waits on the tarmac at the airports. If I had to do it again, I would stay overnight in Cappadoccio and do the hot air balloon ride in the morning.
ST Oz Australia
The tour itself by Deniz and the driver were excellent, with good explanation of what to expect and toured the areas with enough time and not rushed. However, the organisation by the local tour operator was found lacking. For starters, there was insufficient information provided prior to the tour to even know what to expect. All I could glean was the information provided on the reviews here instead, so here is the 411 on this tour. You need to confirm with the local tour operator your hotel pick up time. They will pick you up at 430am and take you to the airport on the Asia side of Istanbul for your flight to Kayseki, which is not as busy as Atatark airport which is good and has a small shop and lots of eateries, but was picked up too early, with 90 minutes to spare wandering around this airport. The service of the escort was good though, and don't forget to bring your passport. Following a flight that takes about 90 mins, you will be picked up by the Kayseki airport shuttle which is most disorganised, with NO information what so ever. After waiting 45 minutes for other passengers, you are taken in the minivan drive for 1 hour to Cappadocia, and people are dropped off at various hotels and you are eventually dropped off by the side of the road to meet your tour guide. From there onwards it is good, as long as you are adventurous. There is a clautrophobic part in the underground tunnels which is not great for tall/big people but very good part of the tour. Then you can request to be taken to a carpet factory, which was great, and those who don't get dropped off back to their hotels. Even with the carpet diversion, there was 1 hour wait at the airport for my flight back to Ataturk airport which is a chaotic airport in itself and after waiting some more for the transfer, you will be dropped off back at the hotel at about 930pm. Great tour for those with little time, but if you have time, stay at Cap overnight and do the balloon tour in the morning. Heard that was great.
An excellent trip our guide Fatima was great, very knowledgable and friendly. A very long and tiring day 20hours a 4 AM start. Perhaps some of the walks could be shortened.thoroughly recommend it
Our first experience with a package tour and we were not disappointed! Seamless transfers, helpful and informative guides and great hotels! Istanbul was great but my favorite part was Cappadocia! We went for the balloon ride and it was an amazing experience! Also the cave hotel there was the best hotel I've ever stayed in!! Would recommend to anyone!
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