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This excursion was thoroughly enjoyable in all aspects. Viator was very professional throughout the entire process with the email communication, the directions to their location and the efficiency of the actual tour office on the island. The semi sub was amazing in that the tour guide was extremely knowledgeable and that the reef was incredibly beautiful. You actually felt that you were scuba diving, but you were very comfortably inside. Feeding the fish was amazing. The diver made sure that he came to each window so that all could get a good view. Very enjoyable experience from start to finish!
Was at Mr. Sancho's in Jan. Liked it so well we are returning in April.
Viator does a great job with bookings and has great customer service when things don't go right.
Did the rum tasting and beer tasting and looked at 7 Mile Beach. No cultural tour.
The Atlantis Submarine is excellent. The took you down and we saw the tropical fish and the reef. The guide pointed things out to us and it is very close to the cruise ship dock. Definitely do this.
I took the tour with my wife and 3 children. There were several ships on port that day and thus it was bit crowded and hard to find the taxi stand which is to your left as you enter the port. We looked for the Clark tours sign as instructed on the voucher and was unable to find it. We asked a couple of people and they finally point us to the right direction. Make sure to print your voucher as you will need it to get your tour wristband. We were given a bottle of water and boarded the tour bus. Our driver was courteous and fun, although he repeated the same information a couple of times during the tour.
Our first stop was the Tortuga Rum Cake factory, we were given a short tour of some birds and animals, followed by a visit to the store. If you buy any alcohol it will be delivered directly to your cabin, thus no worries on carrying things while riding the tender back to the ship. The driver stopped a couple of times to show us some Iguanas by the side of the road and then we headed to a nice area near downtown. At that stop we were asked to climb 4 flights of stairs to the top of a parking garage to see the cruise shops by the port. We figure out that there was an elevator that we could use instead of walking, good to know in case any body in your group has any accessibility issues.
Next stop was Hell, an odd shape rock formation with some souvenir stores. Boarded the bus and we were driven to the dolphin encounter place for a brief stop to access the free wifi. Finally, we stopped at the Royal Palms for about an hour and 10 minutes. The place was crowded, but the water was clear and had an overall good time. Bring money or credit cards if you want to get food or beverages. We then headed back to port and concluded the tour. Overall it was good tour, but would have liked more time at the beach and less stops by the side of the road and/or parking lots. For the price I would recommend, but might pick a tour with less sightseeing and more beach time.
The tour was excellent. Leo was ver kind , polite and informative.the siteseeing tour was great and the stops ar the rum factory, hell stones and beach site were excellent. We enjoyed it
WE HAD GREAT GUIDES AND BEING ONLY 2 ON TOUR.
The tour guide and driver, Leo, was friendly, professional, and informative. There was a time zone difference we weren't aware of so the tour started an hour later than we expected, but that didn't affect our visit at all. We stopped at the Tortuga Rum Cake Factory and samples rum and cake. Very yummy. Bought 2 flavored rums which were delivered to our cruise ship as promised. Visited the black coral rock formation site which was interesting, and we opted for the turtle farm instead of the dolphin site. Royal Palm Beach club was a small patch of sand with a pricey bar food restaurant, but service was very good. Nice experience overall.
Our tour guide took us all around the island, and gave us lots of interesting information. He was very friendly and accommodating. The beach was beautiful! The Royal Palms was a perfect beach club.
The sub is cool. But after about 15 minutes it was not that exciting. The guide points out about the color lacking because of the depthwe went to 103 feet. So it was not as vibrant as maybe just snorkeling. Also thought we were going to see a ship wreck and we did not. But sub was comfortable and the kids liked it so no real complaints. Would have liked it more if it were cheaper.
I would recommend, lots of information and I would do this again. Driver was very nice and gave us lots of information on Island and got us everywhere on time.
I enjoyed it tremendously and learned a lot about turtle genetic engineering, fascinating!
Only disappointment was that we saw very few fish. Thought the price for the tour was high when considering what was actually seen during the submarine dive.
Raymond M United States of ...
First class, the captain and tour guide were outstanding. We went down to 129 feet and hovered over the wall. I would highly recommend this trip. Also, it was cheaper than the ship's tour!
A nice way to see and appreciate the beautiful marine life without getting wet!
Good guide and a good way to know the place, was bit surprised that the chairs cost 10 each at the beach. Apart from that, it was a great experience .
Sharla United States of ...
We booked the tour with the hope that we would see some of the more popular Cayman attractions. The tour lived up to all of our expectations and more, all of the stops were wonderful experiences. Leo our tour guide was wonderful! When he picked us up, he seemed so warm as if we knew him from the get go! Leo was pleasant, knowledgeable, humble and fun for the tour. Leo, our entire crew would like to thank you for the time spent with us.
islandflower73 United States of ...
Fun tour. My husband and I had a great time. The tour started on time and all the seats in the submarine were great seats. We saw lots of sea life and a sunken ship. The narrator in the submarine provided some informative facts and pointed out interesting sea life. The submarine went 145 feet below. It was comfortable. I would definitely recommend.
The only problem was this tour was it was too short. But well worth every minute. Our tour guide, Spurgeon Cummings was extremely knowledgeable and had a great deal of enthusiasm about the tour and his country. Excellent.
Enjoyed it immensely. The tour guide was outstanding. Only caveat were the emailed meeting instruction at port were vague. I had to ask around, found another tour company who asked to sit in their area and wait while he went to let the guide know were their waiting.
Our tour guide showed up over half an hour late. We asked numerous people, passersby, and travel information specialists to call, and just kept getting the generic they are on the way response. We had to go off the tour path so the tour guide could go to his office for over 5 minutes. We also were dropped off at the Turtle Center the tour guide gave us about 50 minutes and said he had to go pick up another group and would be back and again we were left waiting for at least 10 minutes. Over an hour of our tour was spent waiting on the tour guide who was most unprofessional. Not to mention no one at the port seemed aware of the tour company or where they picked up so we wandered around. Our paperwork said to meet 10-15 minutes prior to our tour time 9am-island time, yet the tour guide did not show up until 9:50am island time. Completely disappointed and upset that we spent our money through Viator instead of through our cruise line.
Doing what: Cayman West Bay Sightseeing Tour
Had a fantastic time! My favorite part has to be holding a baby sea turtle which will be my next tattoo! I was a little nervous about staying on schedule as I booked this tour on my own and not through the cruise ship which guarantees to have you back on time all my fears were quickly put to rest as the driver was aware of our departure time and returned us to the port with plenty of time to spare for shopping. It was a very humbling experience visiting the island and meeting the locals. I'm not good with names but I would like to say thanks to our very friendly and quite humorous driver who made the experience one to remember :
Doing what: Cayman West Bay Sightseeing Tour
If I could rate 0 stars I would. They lost our booking the first time so we rescheduled for a later day. On the second try, the van showed up 45 minutes late. We called every 10 minutes when they weren't on time and every time the representative said the van would be there in 5 minutes. Once the van arrived, we were the only ones on the tour. How is it possible for the van to be that late??? Extremely unorganized company! With the delay, our tour had to be cut short we skipped the governors mansion altogether so we could make our flight back. The driver/guide was lack luster at best and didn't have any enthusiasm or interest in what he was talking about if he said much at all. Also, the turtle pass they provide only gives access to half of the park which was not explained clearly when we booked the tour. The turtle farm was fun to visit, but you could drive yourself there instead of taking this tour. In summary, do not book a tour with this company!
Doing what: Cayman West Bay Sightseeing Tour
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