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Our voucher had a place to go from the cruise ships that the company no longer picks up at, which of course we didn't know until we got there. Getting to this beach club which has changed names since the company picked up here apparently was near impossible with the national triathlon in town for the week. The road to it was literally closed. A 2KM walk to the beach club later, we called the company from a nearby hotel. They told us to go to the Hard Rock Cafe, which from their instructions we then come to realize was steps from the exit of the cruise ship piers. So we're 1 cab ride and 2, 2km walks and ANOTHER cab ride back to the Hard Rock at this point. Awesome start.
At pick up at the Hard Rock, we were dropped at the location for the tour and all excited. They upsold us on a 39 package for a hankerchief, rentashoes, and bug spray. Factor this into your costs. It was no big deal for us, although it all seemed rather unnecessary in hindsight. For some reason, everyone else we were with went on their own tour, and my girlfriend and I went on our very own personalized tour! Awesome right? Well we were informed the snorkeling part of our trip was closed, so that won't be happening. Bummer. No water action. While our guide was 100 awesome and in control of none of this and a Mayan descendant with a lot of knowledge of the area, we saw 3 places on an ATV and did a lot of riding to get there. One of the trails we were supposed to go down was also closed. It seemed like a disorganized mess, although the park and ruins we did see not pyramid looking ruins, more like freshwater/saltwater lakes and small caves important to the Mayans were interesting.
All in all, I think this place has potential - it just seemed a bit of a disorganized mess the day we were there. Fix your pickup locations. Nothing like sending tourists on a wild goose chase. Luckily I plan to be ultra early or we'd have missed this completely by an hour.
Misleading. They donotpickyou up at port. You must provide your own transportation. Actual touris only 30 minutes.
The ATV was fun, but it was a big group of people with different levels of expertise- some who wanted to drive fast and some who went slow. When I pictured this, I thought we would be getting gorgeous jungle views and learn about some of the local plant life or just see something really beautiful. It was a pre-blazed dirt trail BRING A BANDANA TO COVER YOUR MOUTH!!! and it was essentially follow the leader. It might have been more fun if my husband and I could have gone off on the path on our own, even following the designated area, but it was very regulated. After, they do have showers and bathrooms for changing bring something to change into, its likely you'll get very dirty! and they offered a complimentary tequila tasting. The tour then proceeded to snorkeling- DON'T DO IT. They take you to a resort that has terrible, over priced food and a very small beach. They hand you a snorkel and you're able to independently swim around with the mask- but just in the 30 feet of beach they have. They do not take you out on a boat or show you any of the pretty reefs. Definitely a WASTE OF MONEY.
The Guide was over the top and extremely attentive. It took a walk and a half but it was worth it. Hardest thing was to get out of the hammock
Our tour guide, Felipe, on our adventure of snorkeling, he pointed out many exotic sea creatures. The jeep rides were very fun to drive around, and the Mexican lunch was delicious, we had a wonderful time.
So much better and less expensive than any excursion the cruise ship offers. It was completely customized to us. Went out to a great reef for snorkeling and it was amazing. Had a great lunch. Stopped for a tequila tasting. This is the way to go. Only reservation is that you have to be able to drive a stick shift.
It was more than expected. Our guide Ernie was great. He let us move about freely and joined us when needed. He was very pleasant and personable. GREAT TIME!!!!
The snorkeling was great and we went on for a while. The clouds came in and it made it hard to see for a bit but once the sun returned you could see beautiful fish. The jeep did have some issues our hood popped up while we were driving, but I loved the ride. Punta Sur is a pretty park and is huge, there was a tequila tasting as well when you go to the lighthouse. The lunch we delicious and the guacamole was fresh.
It was fun and relaxing, but we were looking forward to the off roading and well getting dirty. There was no off roading. That was disappointing.
Ronny and Hernan were wonderful guides. They had our safety in mind throughout the day. Driving the buggy was really a lot of fun. Getting out of the crowds in the downtown was just what we needed. There were at least five ships in port and the city was crowded with spring breakers. We enjoyed a tranquil beach and the Mayan heritage house. Lunch was more than we expected. Well worth the price.
It was mostly driving.
Was only offered one small water for the whole duration of the trip and no beverage included in the lunch.
staff was very nice though.
I thought the price for the trip was not worth it.
We loved the restaurant service and thought it would be a beach day. There was instead only a very treacherous reef entrance to the ocean for snorkelers. Several people fell on their way out or way in from the ocean. We opted not to go in the ocean because of the highly dangerous ocean entry. Several college students arrived and smoked cigars and did teq. shots on the beach. Felt like it was a spring break weekend...not what we envisioned at all. You should advertise this only as a snorkelers adventure. We left after 2.5 hours since there was no way to enter the ocean safely to swim. Severely disappointed for the money we spent on this.
Excellent tour! We party of 6 had a great time, we saw allot! enjoyed the water and had a good lunch!
Hernan, Ronny and Omar were great guides! We were a group of 11 of us in our group and the guys took great care of us! We took a short cab ride from the cruise pier to the Hotel Cozumel. Driving the buggies around the island was a highlight for all. I only rated 4 stars as we did not get to go snorkeling due to the weather, which was no fault of the company. Longer time at the beach would have been nice, but we only have so much time. We loved going to Cedral and seeing the village and having an authentic mexican snack prepared for us and learn a little more of the culture. I would definitely recommend!
It was okay. Didn't see as much color as we expected. The CRAMPED seating was unbelievable - esp for those who don't really care for closed in spaces and then being seated next to someone who needed two seats made the experience not so pleasant to say the least.
We had a great time! The guides were very knowledgable, patient, accommodating and helpful. We would do this tour again!
Excellent activity - well organised, lots of fun. Best underwater activity I have participated in. Would highly recommend it.
Great trip, fast way to see the island. Be aware there is a time zone difference if you are cruising from central time zone.
Great Family Getaway!!! Our guide, Felipe, was awesome! He met us at the hotel, was cordial, polite, accommodating and very knowledgeable about the history of the island. Convenient access to the jeep. We saw most of the island, went all through the preserve, which is approximately half the island. Beautiful views of the ocean all along the way. We saw a wild crocodile. We toured the lighthouse. We went to a delightful beach destination with hammocks, drinks, etc. Felipe hooked us up with quality snorkeling gear, and took us out to a reef just off shore. Saw beautiful fish, crabs, sting rays, etc. Felipe pulled our 8 year-old on a tether so the parents got to enjoy the snorkeling too, rather than just corralling the little one. Showered up, changed clothes and drove down the way to another beautiful beach location for an authentic Mexican dinner next to the beach...very scenic with the clear water and gentle waves breaking near the beach. Several shopping opportunities along the way. We even had a little rain on the way back, but we were all just laughing. It made it more fun and memorable. The drive back through the island goes through the heart of the city so you see the non-touristy areas too. Was worth the money. Felipe was a great guide. Highly recommended. Price was much cheaper than the cruise ship version.
There were some issues with the tour there was an issue with one of the buggy's and a replacement had to be brought out but the biggest problem is the excursion tries to do too much. Some in our party had to choose between having lunch and swimming in the hotel pool and snorkeling. It would have been better to cut something out of the day so everyone could experience everything the tour offered. BUT this should not take away from the tour guides they were all great and the Caped Crusader theme was great.
Cars were fun, snorkeling was OK--would have been more enjoyable without the windy weather, lunch was OK--counter/grill style--narrow selection. Guides were very good, very personable, some interesting Mayan information.
I loved it, very professional staff, after my boyfriend didn't want to go I went by my self and they didn't make me feel any uneasiness. The coral reef wasn't very pretty but they let you feed the fish and brought some wildlife to you to touch.
This experience was amazing. We were able to travel through most of the island and talk to our guide who was a local. The only thing I didn't like was the price for the tequila on the tequila tour. When I got back at home I noticed it was also on sale online. Other than that, everything was awesome.
Our tour guide was great and we actually got to swim right next to turtles. It was an amazing experience.
I took my Grandson on this excursion as he found it and thought it would be fun. It was and we got to see all sorts of sea life brought to us by the divers who accompanied us on our adventure.
This was classed a shore excursion and we were booked for a certain date, but our ship changed course, there were no real problems changing our booking.
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