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Rudolph V United Kingdom
The trip itself into the National Park was great and the train ride fun. However, when I booked it, I read in the comments that someone had an experience of having booked and paid for the optional train ride, but it was not printed on the voucher and then the tour operator questioned it. I booked both and had the same trouble. Viator should print the price and the fact that opted for the optional items in future to prevent problems when we arrive at our destinations.
The operator then told me it is always Viator that do not do this and they suspect that they keep the money for themselves, since the operator was not informed either that the optional was paid for. Very poor sho Viator.
This is definitely a tourist trap kind of tour. Its not that the tour itself was bad, but there is nothing to it. Ride a little train and see some nature. You dont even get to the end of the continent, just a lake....
The train ride was nice but I would not consider it a great tour we rode a few feet then stopped to take pictures of the surroundings. When I ask the guide why there were so many dead tree trunks she said because of the weather. There must be more to it than that.
Spectacular scenery. While the tour we purchased was the english speaking tour, and did include some small amount of english, it was largely in spanish. This is a tourist hotspot, so there are tons of other tour busses and lines for everything. Our purchase included the train, but that was not clear to the tour operator and they wanted me to pay again for the train. After a few calls back to the home office they honored the voucher and we got the last two seats on the train with no time to visit the station, which looked very interesting. Once we got going, everything was peachy. The park is a true nature preserve and not full of rubber tomahawk tourist shops which I appreciated. We hit it on a clear day...bonus!
Great tour, wonderful guide- note rate does not include fare or train ride, but a must part of the trip.
If you do not speak fluent Spanish do not take this tour. The tour guide spoke primarily Spanish and her translation was limited at times. She was much more interested in booking additional tours. She was not engaging and appeared to have limited knowledge of the sites.
When I booked this tour was told we would be notified of the time of pick up and place. This took the exchange of many emails and was told to meet at 730 am and was not picked up until 9 then the tour guide initially told me we were not on her list. I wouild not use this company again and someone should teach the tour guide in order to be good at what she does she needs a script and knowledge of her surroundings to assure she receives a tip. My only tip is for her to get a script and practice so she comes across as if she knows what she is talking about.
Sorry , my review was submitted before I had finished . Can I just say that maybe a few less emails and an actual delivery of the product would be a good thing ! I hope to receive some explanation and apology from you . Thank you Jocelyn Lawson
Superb day. Highly recommended.
The train was fantastic. Our 6 year old son loved it. The rest of the tour stopped at some gorgeous places. The bus was incredibly hot and that plus very windy roads made for a lot of of nausea. A smaller bus or van would have made the trip a lot more enjoyable by the end. The tour guide was very knowledgable about the area. Since the tour is subcontracted out at least twice, you don't get any response when trying to make enquiries. We wandered around until the tour guide happened to bump into us. We had no idea where they were picking us up and never received responses to our emails days ahead inquiring about this. The tour itself is worth it, just frustrating working with faceless companies.
Tour operator Rumbo Sur did not have the Train option information, which we had paid for. They did, however, make things right by paying for it at the park. Not blaming Rumbo Sur, but somewhere there was incomplete communication on our purchase of the tour. Made for a very stressful situation.
Enjoyed the tour and the live tour guide was great. On the train, the sound of the audio guide was not good - not quite loud enough to hear over the chatter of others in the train car and not crisp/clear enough. So, I missed a lot of the commentary, which was quite a disappointment. This was true in English AND in Spanish.
The hike and canoeing was very active, but allowed for older and younger people to be involved. The hike was along the shores of a bay and into steeper hills of Tierra del Fuego National Park, with the provision of a lovely cooked lunch. Worth every penny!
My tour was amazing. We were a small group of 3 so it was very personal. It snowed most of the day, but that did not stop us from enjoying the tour and completing our canoe trip. The views were breathtaking and the hiking gave a very clear picture of what Tierra del Fuego has to offer. The canoe trip provided different view points that would otherwise have been missed.
Our tourguide was amazing and the food that was prepared was delicious! I had a wonderful time, even with the cold weather.
YOLANDA CORTES Puerto Rico
Very entertaining tour. National Park is a must see.
The trip was a blast, however the train ride is highly overpriced. This is no fault of viator, the park simply charges ARS500 for the ride. While the train ride was interesting and I enjoyed the views and history, it is more of a tourist trap than anything.
The rest of the tour was great, my guide did a great job of saying everything in both English and Spanish. Great views and great group!
Loved the train but a half day is too short to enjoy the National park. Only includes a total of 30 minutes walking. I stayed in the park longer but had to pay another 200 Arg to get back to the city and the coastal trail was not well marked.
This tour was amazing!
The train ride was underwhelming. The tour was ok and somewhat informational, but I think if I had it to do all over again I would skip the train and your and explore the park on my own.
The view of national park is really good. the lake is beautiful. by the train, you can go into the deep of the forest so can have a good view too.
Landscape is really amazing. The drawback came from the fact that the group was made by 37 Spanish and Portuguese audience + we 2 speaking English. The English stories were cut to almost 10%
Great scenery and guide. However, the pace was a little faster than we would have liked because there was very little time to stop along the way and enjoy the views and take photos. Other than that, a very nice day.
An easy way to see the best pots bin the Tierra del Fuego National Park. The train ride is not spectacular but inberesting nevertheless
Friendly and knowledgeable tour guide, stunning scenery although I'm not sure the train ride was worth the price paid. This trip could easily be done without the train ride and still be thoroughly enjoyed. Highly recommended.
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