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Our Tour Guide his name is Take is very professional, polite, responsible, and patient. He has made the trip very enjoyable. His English is very fluent, giving detailed introduction of Tokyo in general and the sightseeing spots along the bus route. He even sang a Mt. Fuji song for us in Japanese and demonstrated origami on the bus! The driver sorry I didn't get his name is also very professional with safe and stable driving. Bus is clean and comfortable. The onsen venue is nice too, not too crowded. We were very lucky that day to have clear sky and be able to see Mt. Fuji with perfect conical shape and snow on it. Overall, we're very happy with this tour and would highly recommend this tour to other travellers. We would even join a Mt. Fuji hiking tour with this company when it's the right season.
Awesome trip. Only suggestion would be that the Onsen could be done after the shopping.
Our tour guide was informative and nice. The onsen experience was the best part of the trip. We would have preferred to stay there longer and forego the outlets.
I loved this tour. The guide and the company is well organised. Managed to see mount fuji just for 5 minutes because of the weather. But i won't get that chance if I didn't book this tour. Nice timing too. If you are focusing on Onsen spa then book Hakone Kowaki-en Hotel. This is very near to the bus and train stations too. If you booked Price hotel you might be lucky enough to see the mount fuji from your garden.
This tour delivered exactly what it said it would and then some. Our tour guide - Take - was very informative and entertaining and kept us all to schedule. My hotel in Hakone - the Prince Hakone Hotel - was very comfortable and the onsen bath was luxurious. Would highly recommend.
Amazing expierence, informative tour guide, beautiful onsen expierence, highly recommend. :
Our family of 3 thoroughly enjoyed this 2 day trip. In fact for me the overnight stay at the Princes hotel in Hakone was the highlight. We opted for the Japanese experience and really enjoyed having a traditional style room and the banquet in the evening was fantastic. This option also meant you had a Japanese breakfast which is something quite unique. My husband also said that the outdoor onsen was fabulous.
As for day 1 with the guide, we had a good day. Luckily this tour includes a trip to the 5th Station otherwise we wouldn't have seen the top of Mt Fuji for the whole rest of the day due to clouds.
The second day you are left to your own arrangements. We decided to make the most of the hotel and checked out at 11am which still left us plenty of time to do the Hakone Cable Car the Ropeway is done on day 1 and then the Romance Car - Heritage Train down to Hakone town centre. We then had a late lunch in the town centre and left with enough time to get to Odawara by 1742 for the prebooked train back to Tokyo. Would highly reccommend.
Shirley Jean J. United States of ...
It was definitely worth it. What sucked though was that it started raining and snowing so it was too dangerous for us to go farther than the first stop at Mt. Fuji and the Onsen experience just felt too short, but at the same time well worth it BECAUSE of all the rain and snow happening. The staff were very well prepared and explained everything in detail, even in a situation should we be left behind by the bus. Amazing trip and fun tour.
The staff were friendly, hospitable and accommodating. Unfortunately, we didn't have the chance to see Mt. Fuji because when we were at the 5th Station, heavy rain and gusty wind welcome us! We enjoyed the Onsen and Gotemba Outlet.
Fantastic trip!! Visiting mount Fuji was amazing. We didn't get much time there 30 mins but it was just enough to wonder around and visit the shrine at 5th station. We didn't do the Onsen as were not keen on getting naked. However, we were able to do a massage which was fab!!
Lunch was not the Japanese BBQ that is advertised in listing which was annoying as we were looking forward to it. It was seafood which we don't eat so ended up with a veg option which was OK but not quite the BBQ we were expecting.
Shopping was excellent...bit of a rush around but was nice to end the day with a few bargains!
Stayed at the prince hotel and onsen and it was amazing!! Traditional Japanese style room and meals for a true Japan experience. The view from the hotel room was spectacular! Would definitely go back again.
The tour was great! We had a pleasant time during the tour. The tour guide, Anne, was a Japanese lady. who spoke English clearly, friendly and helpful. The weather was clear on this day and we were able to see Mt. Fuji. We were at 5th station. The view of Mount Fuji was spectacular! The Onsen experience was relaxable Overall, the tour was excellent.
We had a pleasant time during the tour. Our guide, Shima was very informative, friendly and helpful. The view of Mount Fuji was spectacular! The onsen experience was one of a kind for sure too bad it was a little bit rushed. Overall, the tour was great!
Wonderful tour. Our tour guide Emi was very informative and funny too. Beautiful clear day so Mt Fuji was really clear. The onsen was an interesting experience for a westerner would definatly recommend it. Outlet shops where very expensive but that's the case in every country. All up would recommend your company and this tour :)
It was great! The weather was nice so we were able to see the mountain, it was beautiful! We ended up not going into the onsen because tattoos weren't allowed, so we were relaxing in the restaurant. The onsen also offers massage services as well if you don't go into the onsen. There were surprisingly some cool stores at the outlet. All in all, a great sightseeing day and our guide was energetic, funny and very helpful!
This tour was amazingly great! Mt. Fuji is a must see ,onsen experience was surprisingly nice and relaxing. Lunch by the lake was so exciting with very delicious food! Highly recommended.
Had a wonderful experience! It was a very organized trip-- pick up from our hotel was on time, Shima-san, our guide was very informative and all-around helpful, our bus driver was careful and practiced safe driving, and most of all, we were blessed with a very SUNNY and clear day. Mt . Fuji was picturesque! Wish we had more time at the onsen. The bbq lunch was also quite good and filling. I highly recommend this tour!
Fantastic day trip!
Apparently Mt. Fuji is only visible 100 days out of the year, and we happened to be there on a lucky clear day. Take most of your pictures from the first stop the bus makes at the observation center, because once you get to the 5th station you are ON the mountain, which means you no longer can get those beautiful full mountain shots. Also, try the flavored ice cream inside the first restaurant at the first stop, it's quite tasty!
We purchased the lunch that was additional and it was a pleasant surprise. Beware of the splatters the grease of the meat causes when grilling, and make sure to wear the apron. You may not think you need it at first but when you take it off, you'll see just how much grease splattered around.
Get over your shyness and do the onsen experience. Yes, you have to be naked, Yes, it's awkward for the first 5 mins, then you realize how amazing your skin feels from the mineralized water, and you don't want to leave. Tip: you can rent towels there.
Meh, didn't find any good deals. But then again I frequently visit the outlets in Florida where I get the best deals, ever. It was still fun browsing though!
Sadly, it did rain the day we went to Mt.Fuji. However, this didn't stop the tour from being amazing. The bus trip was nice and the landscape was pretty. We started off by going to the Mt.Fuji information center at the base of the mountain. This was cool and you can learn a lot about Mt.Fuji. We then drove up to the 5th station. The rain limited some of the views (it also hide the top of Mt.Fuji) but it was still beautiful. The trees were changing color and the full spectrum of autumn colors were visible. Next we went down and had lunch by the lake. The restaurant was on the 3rd floor and you could see the lake from it. We then went to the Onsen (hot spring). They had 3 indoor springs, 1 outdoor spring and a wet and dry sauna for the women. I believe the men side is the same. I wish we had more time to spend here. We then went to the outlets. This was my less favorite part of the tour. The outlets are in an outside mall. The rain started coming pretty hard around now and it was very cold out. The outlets are mostly international brands and are things I can get here in the US. Overall, I had a great time and this tour was amazing!
Had a great time, the guide was lovely, the bus very comfortable and the experience a must do. We did this trip the first full day we had in Tokyo and it was great to find your feet. Mt Fuji was terrific (I love horse riding and guess what was available at the visitors centre, it was fun). Lunch was delicious and very Japanese (I am a vegetarian and there was no trouble catering for that). The onsen was a must do, it was a very liberating experience.
Great tour, informative guide but didn't get to see mount fuji as it was very cloudy; very disappointing. BBQ lunch was great and the Onsen was an amazing first time experience that everyone should try at least once.
overall enjoyed the day and the entire package.
Our guide was so good and efficient, we was enjoy the tour, the food and get more information about Japan. That was worth it with that price we ride shinkansen ( bullet train ) cable car, train, bus, rope way, cruise...enjoy beautiful hakone and Onsen..amazing experience.
The tour was excellent and so was our guide. We learnt a lot about Mount Fiji, but we weren't lucky as for the weather: it was very cloudy. We weren't able to see Mount Fuji, however, the tour was worth taking. The onsen was amazing and the mall was for every taste. I highly recommend.
I had a great time with a very informative and humorous guide. One hour at the onsen is unfortunately short, I'd prefer to take an extra 30 minutes out of the shopping, but all in all, it was a great day!
We had a wonderful time! Our tour guide, Takei, was the best - very informatve, organized, charming, and funny. The barbecue lunch was great. My niece who did the onsen was ecstatic about the experience. And she also found very good bargains of lego toys at the outlets.
Fe G. , New York City
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