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Shard was great, but ticket situation was not. Viator indicated that an electronic ticket would be ok. But it actually wasn't. Had to waste time and jump thru hoops to get in.
Left a long review that did not get saved. Points:
- Tony was our guide, good commentary and history from Tony
- Tour is mixed with the London eye
- get shard tickets before the tour is over
- after Greenwich, get off at the London bridge ferry stop to go to the shard
- rest of group with London eye tickets will continue on the ferry
The View from the Shard is great. I enjoyed my trip up during the day and took lots of cool photos. The day/night ticket is not a good deal however. Once you have been up, you need to wait 2 hours before going up again so if you go up too close to sundown you're out of luck and the last entry is at a ridiculously early time, like 9 pm or something, so if you have dinner reservations in the evening you are sure to miss it. If you want to see the view of London at night I recommend going up close to sundown and just staying up there. They don't seem to have a time limit on how long you can stay once you go up, at least not the day i went, and they even had a bar and a croquet game going on up there to encourage you to stay longer.
Very smooth experience! We basically walked on to the elevators without any waiting. The staff was all very friendly and professional. Amazing views! Definitely worth the price. We will bring our kids back on the next trip to London and take them to the top of the Shard.
Excellent. Would highly recommend this to visitors. The information given on each view is also excellent. Didn't take the optional champagne!
A visit to the Shard is a must if you are visiting London!
You MUST visit the Shard during your stay in London. It was a lovely experience and we had so much fun. I took great pictures of the Tower Bridge, St Paul and Westminster plus I have now a good overview of the London map in my mind. Really recommended
Good fast pace tour. My disappointment is that I was the only one going to the London Schard. The rest of the group went to the London Eye. So at the end of the tour I found my way to London shard without a guide. The description is a little misleading because after you see most of the attractions the tour separates us one group went to the London eye and since I was the only one who selected the London shard I was separated from the group. And had no help to get to the shard and no help in finding my way back to my hotel, other than that the tour was fast pace and I saw a good glimpse of London.
Fantastic trip - The Shard is the best tall building I have been up - tops Melbourne, Paris and New York!
We were lucky that there were no queues and we had a lovely sunny day so the views were amazing.
Champagne was tasty too! Staff were friendly.
The only issue I had was trying to book a slot as was indicated in our e mail and on the ticket. It stated that we should call the Shard but they said they did not book 3rd parties and referred us back to Viator. Viator did sort me out but only after holding on for 35 mins for an operator.
A good day's quick look at some of London's 'must see' locations.
Well suited to first time visitors who want a well-guided, one day look at London highlights.
Very competent, friendly guide, well-timed stops and comfortable coach.
At each key stop the guide gave interesting background information, pointed out highlights, then gave time for individual discovery before resuming the tour.
Excellent positions for Changing of the Guard.
Tasty packed lunch provided on board meant no time was 'wasted' at restaurant for lunch.
Wonderful personalised introduction to a Yeoman Warder Beefeater at Tower of London and photo opportunity
A bit of a grumble: 1 disappointing that the promised 'photo stop at Westminster Abbey' didn't happen
2 as the only one on our trip to be going to the View from the Shard, I was left alone at London Bridge to go unguided
Simply amazing! What a way to see London. The helicopter goes slowly long the Thames and back so there is plenty of time to see all of your favourite sights and take loads of photos. The pilot points out lots of landmarks, including the London Eye, St Pauls, Westminster Abbey, Tower Bridge, the Shard and the London Eye. For a trip to London this is the ultimate way to see how the city fits together and see bit of London you didn't know existed!
Doing what: Helicopter Flight in London
WONDERFUL EXPERIENCE,NICELY RECEIVED AT SHARDS! ONE OF THE BEST VIEWS OF LONDON CITY. ON THE SITE OF SHARDS,WE ARE REQUIRED TO GIVE SPECIFIC TIME OF ARRIVAL, and IF WE ARE LATE,THEN ADMISSION MAY BE REFUSED.BUT BOOKING THROUGH VIATOR GIVES YOU FREEDOM TO GO AT ANYTIME BETWEEN 10 AM TO 5 PM.
It was great to arrive at the Shard and not have to join a huge line due to our pre booking with Viator. A very enjoyable experience.
We left on a clear sunny day only to find the Shard covered in mist. We went up and couldn't see a thing! but the Shard gave us another voucher to use within the next three months which was very kind of them and we hopefully will appreciate the view at a later day but the service and building itself were great.
The view was stunning but the experience was slightly marred by the fact that we had to wait in a queue for about twenty minutes even though we'd pre booked tickets. The queue was for anyone who wanted to pay on the day, book tickets in advance or those like us who had already paid for tickets. There were only two members of staff although there were several desks unoccupied. Surely there should have been a separate desk for pre booked tickets! When we arrived at the desk the sales assistant was extremely unhelpful. We wanted information on restaurants at the Shard. Her attitude was that these were a separate business so she couldn't help - Sorry customer service 0!!!
The View from the Shard is spectacular. We went on Nov 11th and were there for the moment of silence at 11 am. Looking down at the wonderful Poppy Exhibit at the Tower was very special. Don't miss the chance to see the view from both viewing floors at the Shard.
The weather did not cooperate the day I went. The visibility was very poor but what I did see was fantastic. So if I return to London next year I will make a return trip to the Shard. This time I will wait for a good day and then buy a ticket.
This was nice, made our way to the Shard and the views were very nice. There was this lady who works at The Shard with black hair who was absolutely very very nice, answered lots of question for me and went out of her way to help us out.
The Shard is absolutely amazing! Everything went really smooth with the voucher and exchanging for tickets. Really wonderful experience.
Amazing 360 degree views! Loved! We did the London Eye the following day, and as much as we enjoyed, the views from The Shard were much better!
perfect views from the Shard. altough behind glass, the pictures are perfect.
Our booking for the Shard was on a very rainy day, but the view and the experience was fantastic! I recommend it as a great starting point for your trip to London. I had been to London before, but this was my first time seeing the view from the Shard. I would do it again.
The Shard was an amazing experience to view. The lines getting through were another issue (and this was despite me having fast track entry). It was a shame no that there was no outside observatory deck
THE INSTRUCTIONS TO ENTER THE SHARD WERE WRONG. I couldn't get hold of anyone to get help find out where to go so returned to the tube station and followed the signs. The view was not worth the cost the London Eye was much better.
View from the top of the Shard is amazing. I just thought the price was a little much given there is no interaction whilst at the top, you just look around.
Thoroughly enjoyable visit. Do not recommend visiting when sun is setting in the west as views over Central London can be very hazy and difficult to see. As it is the tallest building in London you would expect to easily see it as you exit the underground but you cannot, there are no directional signs for The Shard. There are no signs to tell visitors where to go or what to do if holding vouchers.
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