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I enjoyed my day when I eventually got yo board the bus. They had my name incorrectly spelt which caused issues. A warning to those who book the tour with add ons. You are not all on same tour and unless you enquire and show your booking info there is no reference on tour to this, so it is up to you to find someone to tell you where to go. This is confusing and unsettling, but you need to go to Visitor Centre, where after time someone issues you 15 lunch voucher and the 50 shopping voucher. You have paid for this the others only paid for bus journey. This is very confusing. Should be made clearer. Venue is fantastic, bargains great and staff in outlets lovely. Would definitely do this again but be prepared if you do the extended version as would be easy to miss out on what you had actually paid for. Staff on bus not most helpful.
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