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Beyond fabulous! We are loyal Viator customers and our Cozumel 5-hour tour proved why we are. From the beginning, at the very crowded, confusing Cozumel pier stop, Victor, our guide, with his bright yellow cap was easy to spot, on time, and whisked us away with ease. From that point on we saw and heard about the island with a knowledgeable native. Chocolate factory, rum tasting, scenic sites to take photos, time to relax at the beach and a highlight, the small independent pottery shop. Oh the fun and purchases there. Victor was incredibly charming, professional, and customized the tour to our needs. We all agreed Cozumel was the highlight of our seven day cruise.
The Atlantis Submarine Adventure was one of the highlights of our vacation. The crew was awesome and put everyone at ease. I would recommend this adventure to everyone going to Cozumel. Thank you.
Our driver was such a gentleman!! Kind, courteous and caring!!! Made sure to explain what was included and was not prior to trip. Louis is the best...ask for him :
We booked the tour for a family group of 7 to be met at the International Pier coming off an RCCL ship. Our meeting time was 11 am we got to the very busy taxi area about ten minutes early and our driver Leo was waiting for us with a sign. The tour was excellent as we explained what we wanted to see on Cozumel including the San Gervasio Mayan ruins. We started thought the tourist part of downtown Cozumel and then Leo took our through the local neighborhoods and we stopped at a chocolate factory which was nice and interesting. Leo suggested that we stop at a very interesting Mayan village before going the ruins. There was an entrance fee but we found the stop to be well worth the fee. It was fascinating and full of information about Mayan life both adults and children enjoyed the stop. We then proceeded to the ruins where Leo could not guide us here, also a modest entrance fee. These ruins are interesting but less impressive than if you go to the mainland to see Tulum or Coba.
However his explanation and map were enough for us to spend about 45 minutes inside the ruins and get a good idea of the layout. We then headed across the island to the open water side which is quite pretty with big waves breaking along the short. It was about a 30 minute very scenic drive to our final stop at the beach where we spent about hour and a half. Nice beach side restaurant where grandparents sat and kids enjoyed the water. After that Leo delivered us to the pier. This was a great tour with the nice feature that it was customized to the children's interest.
We toured with Jerry, wonderful tour guide. We chose an island tour and Jerry did not disappoint!
He took us through different neighborhoods, pointed out different areas of interest and explained Mexico's
History very well. He took us to an airplane library, to the supermarket, a local restaurant along the beach side
To eat, and shop from the local vendors. After lunch, jerry drove us to yet another beach for relaxation-then he took us
back to our cruise ship.
Overall, Jerry was very patient and attentive to us. We left Cozumel Mexico with a better understanding of his country
Than when we got there.
Thanks from all of us Jerry.
Great staff and food!
What a great day! We weren't able to snorkel due to sea conditions, but everything else was perfect and our guide was fantastic. Highly recommend!
This is a great way to see the island! Absolutely loved the jeep tour - although our jeep kept have clutch problems, the guide was able to fix the issue quickly. The snorkeling was good but we didn't see a great deal. It was very tiring as the undercurrent was a little rough on the day we went. The tour finished with a tour of a tequila facility. What a fantastic way to end the day. Be prepared to have some of the best tequila you have ever tasted!
Wonderful amazing experience with a great tour guide, with excellent knowledge of the place.
Had a sumptuous lunch which he highly recommended.
i booked this excursion to have a driver but we ended up riding in the back of buggy with another couple. Fun excursion's guide Filippe was great and we had good time on the beach. I didn't go snorkeling due to choppy ocean.
The overall resort was not as luxurious as many other places. A matter of fact they didn't really even have a pool. The beach was rocky as you entered the water, but the snorkeling was phenomenal. Our snorkeling guide was awesome, and there was a photographer to take pictures under water, which was awesome except the cost of the disc of pics was ridiculous. It was only a 12 cab fair from the port one way and there were taxis waiting on us when we were ready to return to the port. Food and drinks were great.
Our guide, Jerry, was amazing!! So nice and gave us not only a great tour but gave us the history of the island. I would recommend booking an excursion from Viator for any trip!
Antonio was great! Had an awesome day at a beautiful, non-crowded beach. He was very knowledgeable about the history of the country and had visual aids to help us understand the geography of the island and the history. The vehicle was clean and he was
very courteous and patient. Great photo stops and friendly service. I would highly recommend requesting Antonio!
Great trip, the guys running it were very professional
and #34;Beach and #34;-more like 100 chairs stacked so close you can feel your neighbor sweating on you, up against the coral beach with no sand- bring shoes! It only includes 4 hrs of drinks. PROS: lots of fish and a few stingrays while snorkeling, food was decent, drinks were strong (too strong for me to enjoy)
This was an incredible way to see Cozumel. I have been many times over the past 25 years and this by far was the most memorable. Phillipe was our tour guide and he did a phenomenal job. We had four teenagers with us and they couldn't stop talking about what a great day we had had. Punta Sur was breathtaking. The snorkeling was perfect. Lunch at the end of the day was at a stunning beachside restaurant and was ready for us upon arrival as Phillipe called it in. The jeeps were a lot of fun and in great condition. 5 STARS!!!
Our voucher had a place to go from the cruise ships that the company no longer picks up at, which of course we didn't know until we got there. Getting to this beach club which has changed names since the company picked up here apparently was near impossible with the national triathlon in town for the week. The road to it was literally closed. A 2KM walk to the beach club later, we called the company from a nearby hotel. They told us to go to the Hard Rock Cafe, which from their instructions we then come to realize was steps from the exit of the cruise ship piers. So we're 1 cab ride and 2, 2km walks and ANOTHER cab ride back to the Hard Rock at this point. Awesome start.
At pick up at the Hard Rock, we were dropped at the location for the tour and all excited. They upsold us on a 39 package for a hankerchief, rentashoes, and bug spray. Factor this into your costs. It was no big deal for us, although it all seemed rather unnecessary in hindsight. For some reason, everyone else we were with went on their own tour, and my girlfriend and I went on our very own personalized tour! Awesome right? Well we were informed the snorkeling part of our trip was closed, so that won't be happening. Bummer. No water action. While our guide was 100 awesome and in control of none of this and a Mayan descendant with a lot of knowledge of the area, we saw 3 places on an ATV and did a lot of riding to get there. One of the trails we were supposed to go down was also closed. It seemed like a disorganized mess, although the park and ruins we did see not pyramid looking ruins, more like freshwater/saltwater lakes and small caves important to the Mayans were interesting.
All in all, I think this place has potential - it just seemed a bit of a disorganized mess the day we were there. Fix your pickup locations. Nothing like sending tourists on a wild goose chase. Luckily I plan to be ultra early or we'd have missed this completely by an hour.
Misleading. They donotpickyou up at port. You must provide your own transportation. Actual touris only 30 minutes.
The ATV was fun, but it was a big group of people with different levels of expertise- some who wanted to drive fast and some who went slow. When I pictured this, I thought we would be getting gorgeous jungle views and learn about some of the local plant life or just see something really beautiful. It was a pre-blazed dirt trail BRING A BANDANA TO COVER YOUR MOUTH!!! and it was essentially follow the leader. It might have been more fun if my husband and I could have gone off on the path on our own, even following the designated area, but it was very regulated. After, they do have showers and bathrooms for changing bring something to change into, its likely you'll get very dirty! and they offered a complimentary tequila tasting. The tour then proceeded to snorkeling- DON'T DO IT. They take you to a resort that has terrible, over priced food and a very small beach. They hand you a snorkel and you're able to independently swim around with the mask- but just in the 30 feet of beach they have. They do not take you out on a boat or show you any of the pretty reefs. Definitely a WASTE OF MONEY.
The Guide was over the top and extremely attentive. It took a walk and a half but it was worth it. Hardest thing was to get out of the hammock
Our tour guide, Felipe, on our adventure of snorkeling, he pointed out many exotic sea creatures. The jeep rides were very fun to drive around, and the Mexican lunch was delicious, we had a wonderful time.
So much better and less expensive than any excursion the cruise ship offers. It was completely customized to us. Went out to a great reef for snorkeling and it was amazing. Had a great lunch. Stopped for a tequila tasting. This is the way to go. Only reservation is that you have to be able to drive a stick shift.
It was more than expected. Our guide Ernie was great. He let us move about freely and joined us when needed. He was very pleasant and personable. GREAT TIME!!!!
The snorkeling was great and we went on for a while. The clouds came in and it made it hard to see for a bit but once the sun returned you could see beautiful fish. The jeep did have some issues our hood popped up while we were driving, but I loved the ride. Punta Sur is a pretty park and is huge, there was a tequila tasting as well when you go to the lighthouse. The lunch we delicious and the guacamole was fresh.
It was fun and relaxing, but we were looking forward to the off roading and well getting dirty. There was no off roading. That was disappointing.
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