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This was not a tour I would recommend. The folks were nice at the boat place but it is very overpriced for what you get. You spend more time getting there than you do on the actual adventure. Not an exciting tour at all.
Couldn't hear a lot of the commentary on upper deck due to wind and traffic noise. Also, the tour was advertised as 6 hours but only lasted 5 hours. Best bit was boat trip pointing out the stars' homes
Very little wild-life to be seen, so a bit disappointing.
Enjoyed the Miami tour and the bay cruise, but to be honest, there was just too much waiting around, firstly for the tour bus after being picked up, then joining the people for the cruise, was another very long wait.
Web site was not clear on the difference between the morning and afternoon tours. When picked up at the hotel, we went a block, then sat for forty minutes without any explanation, then to office with little explanation, not too friendly service at the office. Cruise was good, bus tour was very average. Stopping at cigar store in Little Havana was tacky.
Not pleased. Pick-up at hotel scheduled at 8:30 in downtown Miami was 20-25 minutes late and we were the first pick-up. We then spent the next 45 minutes or so picking up other customers primarily in Miami Beach and then a 15 minute stop at the vendors office for processing and passenger transfers. Tour was pleasant once it started, guide well-informed. Arrived at harbor for lunch and transfer to boat tour. We were told we had 30 minutes for lunch. We were at the end the boat boarding group and were then told the boat was full so we would need to wait about an hour for the second boat tour. We did receive a ticket for a free drink. The bus to take us back to the hotel was not available when we returned to the dock. After a 20 minute wait, the bus arrived. We were again at the end of the boarding line. The bus filled and we were told we would need to wait for the next bus whose arrival time was unknown due to traffic. I did express my displeasure to the person monitoring the boarding process and received a rather rude response. This 5-6 hour tour felt like a 2-3 hour tour with the waiting and wasted time.
The tour was a good mix of city and everglades and the airboat tour was the highlight. Well timed tour with some time to walk around.
I would recommend this city tour if you are limited on time.
I booked this trip through Viator. They sent me a voucher. I found an e-mail Id of local operator. I contacted them and got prompt reply. As expected, they came to my hotel Cavalier on Ocean Drive at 9-15 am on the 12th day of October, 2014 and picked us me with my wife. However, the double Decker bus was running too fast. So there was no scope to see the houses mentioned by the guide. I tried to capture photos with my DSLR but failed. It would have been better if there were some photo stops.
Most of the times, we had to bend our heads for saving our heads from the branches of trees. The guide was shouting, watch your heads !!!
The bus stopped at Little Havana for 45 minutes. It was a little bit frustrating. Only a period of 20 minutes would do sufficient.
At the port, we had to wait for 1 hour 30 minutes. It was a boring session. The cruise was good but we did not get any seat neither on upper floor nor on lower deck. We had to stand up for 1 and half hour.
After getting down from the cruise, we had to wait for another 1 and half hour for getting the bus. If this waiting period could be shorter and the bus did not run rapidly, I could enjoy more.
The Miami city tour was great. We saw everything we wanted to see. The Everglades part of the trip was disappointing. We were taken to Everglades Holiday Park, not the Everglades National Park, where we were boated around manmade canals for an hour.
It was ok but if I were to rate the Everglades boat only I would say 4 star, the bus tour not so good as we found it dull and no real facts given - 99% of it was being driven around telling us what happens on the next tour (some on boat and some on Everglades).
Perhaps better things to do in Miami
The tour is not organized at all, spend too much time in the mall.
Very good trip!
We (four friends and I) had an awesome time on the city tour and the boat tour. That staff was friendly and very knowledgeable. One recommendation would be to at least offer to drop customers back off to the hotel that they were picked up from Downtown.
Scoot United States of ...
Great tour. will do it again the next time I am in Miami
This was definitely a great experience for my husband and I.
Bus tour was great. The boat trip was less exciting. The wait at the end of the boat was too long. Shopping was not part of the plan.
Was a very good tour and the guide was very good
I enjoyed the tour, especially the boat tour. The disappointing thing was that they were almost 40 minutes late picking me up at my hotel. The boat tour was advertised as a 90 minute cruise and it lasted barely over an hour. If I hadn't spoken up, they would have completely missed my hotel in the drop offs at the end of the tour. They just seemed terribly disorganized that day. Nick was the guide for the city tour and he couldn't have been more polite and considerate. So kudos to Nick.
Our tour guide was great, and the driver was also very friendly, helpful and funny.
The boat city tour was informative.
Unfortunately in the Everglades it was raining, so we did not get a chance to see many alligators. Don't recommend the tour in heavy rain!
Amazing views. Must do for first-timers to Miami.
the tour guide was informative, funny, engaging.
The only 'negative' was the 'push' to eat at the 'particular restaurant' during the short break between the bus and boat. LAME!
I enjoyed my tour! I saw parts of Miami I never would and #39;ve saw without it! The only thing I would change would and #39;ve been the wait time for departure after boarding the bus. It is a double decker and it was very hot to wait for so long, especially being pregnant. More time needed in little Havana as well
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