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4.5 star rating: Recommended 154 Reviews

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  • Address: 200 Vesey Street, American Express Tower, Three World Financial Center (at West Street),, New York City, New York, USA 10004, USA
  • Hours: Open daily 7am-9pm

New York City ATTRACTIONS See all

American Express 11 Tears Memorial Tours

In the lobby of the American Express headquarters at the World Financial Center in New York City, the company has created a memorial honoring the eleven American Express employees who were killed in the terrorist attacks on the World Trade Center on September 11, 2001. The memorial was designed by lower Manhattan artist Ken Smith. The foundation of the memorial is composed around a black granite reflecting pool with eleven sides. A 600-lb piece of Brazilian quartz is shaped like a tear and carved with eleven sides. The quartz is suspended over the granite reflecting pool by eleven thin cables. Inscribed in the sides of the granite pool are the names of the victims who died in the attack, along with five words or phrases describing each person. “Tear drops” of water fall gently from the ceiling into the pool below, and a nearby plaque offers more personal details on each of the victims.

Practical Info

To reach the memorial by subway, take the E line to World Trade Center. Walk west on Vesey Street, then cross West Street on the pedestrian overpass. Enter the American Express Tower on West Street and Vesey Street. The memorial is on the ground floor.

Tours & Tickets

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Small-Group Guided 9/11 Memorial Tour with Museum Tickets, New York City, null
TVRM_SORTED : true ESSENTIAL : 2 ADMISSION : 5

Small-Group Guided 9/11 Memorial Tour with Museum Tickets

4.5 star rating: Recommended 30 Reviews

Visit the 9/11 Memorial on a 2-hour guided tour to learn about the tragic events of September 11, 2001 and see how New York has recovered and rebuilt. See the ...  Read more

Location: New York, New York
Duration: 2 hours (approx.)

From USD $69.00
Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and ... 
TVRM_SORTED : true ESSENTIAL : 2 ADMISSION : 5

Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and 9/11 Museum Entry

5 star rating: Highly Recommended 58 Reviews

Get the most out of your time in the Big Apple with a full-day tour that combines three prominent sites of Lower Manhattan and New York Harbor: the Statue of ...  Read more

Location: New York City, New York
Duration: 8 hrs 30 min

From USD $115.00
Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and ... 
TVRM_SORTED : true ESSENTIAL : 2 ADMISSION : 5

Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and One World Observatory

5 star rating: Highly Recommended 53 Reviews

Guarantee your visit to the One World Observatory with a pre-reserved ticket, and spend the day on a guided tour of Lower Manhattan sights. This full-day ...  Read more

Location: New York City, New York
Duration: 8 hours 30 minutes (approx.)

From USD $115.00
World Trade Center Tour with Optional 9/11 Museum Ticket, New York City, Full-day Tours
TVRM_SORTED : true ESSENTIAL : 2 ADMISSION : 5

World Trade Center Tour with Optional 9/11 Museum Ticket

4.5 star rating: Recommended 623 Reviews

The World Trade Center once stood tall and prominent, one of the world’s largest financial complexes and a symbol of New York City. This New York City walking ...  Read more

Location: New York City, New York
Duration: 3 hours (approx.)

From USD $20.00
One World Observatory and World Trade Center Tour, New York City, Walking Tours
TVRM_SORTED : true ESSENTIAL : 2 ADMISSION : 5

One World Observatory and World Trade Center Tour

4.5 star rating: Recommended 10 Reviews

The newly opened One World Observatory is a must-visit in New York City. Guarantee your admission to this in-demand site with a pre-reserved ticket. After a ...  Read more

Location: New York, New York
Duration: 2 hours (approx.)

From USD $69.00
911 Memorial and World Trade Center Walking Tour, New York City, City Tours
TVRM_SORTED : true ESSENTIAL : 2 ADMISSION : 5

911 Memorial and World Trade Center Walking Tour

During this indoor-outdoor walking tour of the 911 Memorial and World Trade Center, you will make your way to the Memorial Waterfalls, St Paul's Chapel, and ...  Read more

Location: New York, New York
Duration: 90 minutes (approx.)

From USD $35.00

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