American Express 11 Tears Memorial Tours
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In the lobby of the American Express headquarters at the World Financial Center in New York City, the company has created a memorial honoring the eleven American Express employees who were killed in the terrorist attacks on the World Trade Center on September 11, 2001. The memorial was designed by lower Manhattan artist Ken Smith. The foundation of the memorial is composed around a black granite reflecting pool with eleven sides. A 600-lb piece of Brazilian quartz is shaped like a tear and carved with eleven sides. The quartz is suspended over the granite reflecting pool by eleven thin cables. Inscribed in the sides of the granite pool are the names of the victims who died in the attack, along with five words or phrases describing each person. “Tear drops” of water fall gently from the ceiling into the pool below, and a nearby plaque offers more personal details on each of the victims.
Practical Info
To reach the memorial by subway, take the E line to World Trade Center. Walk west on Vesey Street, then cross West Street on the pedestrian overpass. Enter the American Express Tower on West Street and Vesey Street. The memorial is on the ground floor.
Address: 200 Vesey Street, American Express Tower, Three World Financial Center (at West Street),, New York City, New York, USA 10004, USA
Hours: Open daily 7am-9pm
Tours & Activities (6)
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$115.00 USD
Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and 9/11 Museum Entry
- Experience three of NYC’s top sights, including the Statue of Liberty, Ellis Island and National September 11th Memorial & Museum, during this 8.5-hour trip. Maximize your time in the Big Apple with priority boarding for the ferry to the Statue of Liberty and then nearby Ellis Island. After exploring these two landmarks on your own, join a walking tour of downtown NYC with stops at Saint Paul’s Chapel, the National September 11th Memorial and skip-the-line access to the 9/11 Memorial Museum. An included guide will help put your trip into context.
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$69.00 USD
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
- Take a solemn look at the events of 9/11 during this 2-hour small-group trip to explore the landmarks and memorials commemorating the attacks. Join a local guide as you explore the 9/11 Memorial Pools and key landmarks like St. Paul’s Chapel, the Fireman’s Memorial, and more. Finish with a self-guided visit to the 9/11 Museum. Your museum ticket ensures pre-reserved guaranteed admission.
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$115.00 USD
Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and One World Observatory
- Since the One World Observatory opened in 2015, it’s been the hottest ticket in town. Now you can guarantee your visit with a prebooked ticket to the 101st floor of One World Trade Center. But that’s not all: the full-day excursion includes a ferry ride to the Statue of Liberty, where you can get an incredible view from the statue’s pedestal, plus a visit to Ellis Island and the reflecting pools of the National September 11 Memorial.
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$69.00 USD
One World Observatory and World Trade Center Tour
- Get an immersive look at the monuments of September 11th and the new One World Trade Center during this 2-hour excursion. Enjoy a guided tour of famous and lesser-known landmarks including St. Peter's Chapel, American Express 11 Tears Memorial, the Fireman’s memorial, and much more. Finish with pre-reserved admission to the WTC observatory 102 stories above the city.
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$20.00 USD
World Trade Center Tour with Optional 9/11 Museum Ticket
- In remembrance of the events that took place in New York City on September 11, 2001, take this guided, 2.5-hour tour around Ground Zero. Visit the National September 11 Memorial and Museum, aka the 9/11 Memorial, a tribute of remembrance in honor of the many people who were killed on 9/11. See St Paul’s Chapel, a rescue center after the tragedy, plus Financial District landmarks like the New York Stock Exchange, the Federal Reserve Bank and more. Upgrade to include a 30-minute preview and pass to the National September 11 Memorial and Museum.
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$350.00 USD
911 Memorial and World Trade Center Walking Tour
- See all the 9/11-related sits on this guided walking tour of lower Manhattan. Start in St. Paul's Chapel, the oldest church in New York City, a focal point for survivors of the terrorist attack, and then stroll around the cascading pools that is the memorial to 9/11. Learn about the building of the new World Trade Tower and then head to Brookfield Place, a bustling spot filled with lauded restaurants and shops.
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