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Mark S United States of ...
This excursion to the Big Island to see the volcanoes and area around Hilo was very enjoyable despite the weather from a passing tropical depression and the resulting closed roads limiting what we could see. It is a very long day and we traveled with an infant who was probably better than most teenagers. The departure time is about 5:00 AM from the Waikiki area and return is about 9:30 PM. It is a shame Viator does not include these sorts of times in their advertising. Of course, if booking directly with Polynesian Adventure Tours would have made questions easier to answer before booking.
We flew over from Oahu so had to leave the North Shore at 3am. Got to the airport at 4 and was met by an agent from Polynesian Adventures. She gave us our tickets and got us to the counter. Our flight landed at 5:45am but no one was there to meet us. A call was made to the Polynesian office where we were informed that they don't pick up that early but would send someone in 15 min. hmmm? Aside from that the trip was fantastic!. Tommy our guide and bus driver was knowledgeable, funny and talked for 12 hours God bless him He drove that big bus like a pro!! Give that guy a raise :.The big island is so different from Oahu we were awestruck. A few recommendations if you are flying over take an empty water bottle as there is no place to buy water except lunch, which is on you . Also if you are a coffee person bring an empty container as you can refill it at your first stop free. I think a cooler on the bus with water would be a good addition that Polynesian could implement especially considering the cost of the tour All in all this is a tour that I highly recommend even if you are staying on the big island. Tommy got us to the airport in plenty of time for our flight home walked in the door at 9:30 pm exhausted but so glad we did this.
My wife and I enjoyed the tour very much, we wish we would have had more time to visit the Big Island. The tour guide was FANTASTIC! We loved it.
We thoroughly enjoyed our trip to the Big Island. Loved all of the stops. The best part of the tour was our guide, Jane. She was awesome! We loved her commentary. I learned so much about The Big Island. It was like a classroom on wheels. The highlight was her stories about Pele. She was kind, thoughtful, funny and informative.
GREAT GUIDE STOPPED TO SEE TURTLES AT THE END HE WENT ABOVE AND BEYOUD.
GUIDE REALLY CARED. EXTREMELY KNOWLEDGEABLE OF FLORA. GREAT TRIP.
excellent tour -- we saw so much and the tour guide Aki was great.
everything handled perfectly and very comfortable transportation.
a LONG day but an enjoyable and informative one
Great trip !!
It was a good tour. The driver/guide was knowledgeable and entertaining and we covered the interesting areas of the park. If I could redesign it, I would skip a couple of the stops and allow more time for exploration in others. The group was fairly worn out by the end of it.
A great way to check out the big island from Honolulu. You do have to wake up really really early because of the flight. but you're supported all the way to check-in. You get to see Hilo town east side of the island, its black sand beaches, the Japanese gardens, Rainbow Falls, the Mauna Loa macadamia factory, and the star of the trip, volcano national park. Unfortunately, it was raining most of the time we were there but it only dampened our spirits a bit. Strongly recommended - Hawaii island is beautiful. Next time, we plan to do the Kona west side.
Great trip overall. Started off a little slow with stops at the Nut Factory and Orchid garden which were not as I expected as well as the food at the Volcanoes Restaurant over priced and food not soo good and I am not a picky eater but being able to walk the black sand beach, walk upon old lava rocks, walk through the lava tube and see the Caldera with smoke and Lava spiting out made up for the whole trip. It was amazing. I wish the tour was designed to filter out the less enchanting stops and give more time at the Volcano and lava rock stops.
Loved the trip, the guide/driver was the best!
The tour was okay. I know you don and #39;t always get to see lava but it would have been better to see some instead of a bunch of black rocks at all of destinations. They do not mention you have to pay additional money to see the $20,000 orchid. It took the them over an hour to get us home from the airport
Tour guide very knowledgeable, but was talking so much we could not absorb all he was saying. Trip said we See an orchid valued at 20,000 USD at Akatsuka Gardens, true but only if you paid extra when you got to gardens. Trip said you'll hike along the rim of a crater, not true, you could see from restaurant and from viewing points, but did not get at all close. All in all a good tour, but not one I would choose if I wanted to get up close and personal with the volcano's
The Big Island Trip was fantastic. A very long day but worth the sites. Sites I will probably never see again. The driver/guide was great and everything was wonderful.
We loved this day trip. We loved black sand beach and hardened lava flows.
Amy G United States of ...
My husband and I were staying on Oahu for 10 days. We booked this day trip to Hilo to tour the volcanoes and I am so glad we did. I really think this was the highlight of our trip. You really have no idea until you see the National Park the magnitude of the volcanoes. It's amazing. Captain Rob was our guide and he was terrific. He was so knowledgeable and funny. Be prepared for a very long day from the time you are picked up at your hotel, until the time you are dropped back off but you will not be disappointed. The waterfall we saw was picture perfect, the black sandy beach we stopped at was quaint, and everything else in between. We really appreciated the fact that if you didn't want to do a lot of walking you didn't have to. The shuttle bus took you everywhere and really I think there was only one point that an older person in our group was not able to participate in. and it was not something that he was deprived of, believe me Captain Rob even made sure to lock the bus when we were off exploring, so you never had to worry about your stuff. The lunch stop was great too! You ordered your food once you are on the bus so that the restaurant was prepared for us. Very well organized. We had the bacon cheeseburger and it was awesome! I was even amazed at the airport in Hilo. The departure lounge was nothing like I have ever seen in an airport before. Definitely Hawaiian. Very laid back and comfortable! I highly recommend this tour! If you are thinking about a day trip... just do it! You will not regret it!
Kauai was beautiful. Tour was excellent. Only regret was would have liked more than one day there.
This was a very memorable tour with an ethnic Hawaiian guide who informed us about flora and fauna, Hawaiian history and native traditions. I had learned when I was 12 the motto of Hawaii and recalled it because of his running narrative.
This was a most fascinating tour although some things could have been better. The huge day starts with an early morning flight from Honolulu to Hilo. The breakfast stop soon after boarding the bus was most welcome. The next stop at the black sand beach could have benefited from the guide walking to the beach with us and explaining the black sand etc. Other stops on the way were ok except I dont get the relevance of the orchid nursery visit. Once we hit the solid lava fields our minds were totally captivated. The scenery is simply stunning and breathtakingly beautiful. Amazing shapes and formations. The end of the day visit to the observatory looking out over the caldera was truely amazing. Hints of molten rock could be seen in the distance as the light faded. A magic end to a most magical day. The transfers all were on time and hassle free. Well done to all involved. I would do this again but would like more time to walk around the caldera.
Mikey New Zealand
I had a very enjoyable time on this tour around Maui, Roy who was our driver and guide for the day was wonderful and had a plethora of historical knowledge to share with us throughout the whole tour. Make sure you get plenty of sleep the night before the tour, as it's a very long day beginning at 4:30am till 7pm. Unfortunately our return flight was delayed, and our bus pick up after we landed back in Oahu missed us? I had to call them and organise another pick up for 5 of us, the bus eventually collected us after 9pm, so it was a very very long day, and a frustrating way to end what was a wonderful day. Apart from this hick up, I'd still recommend this tour to new visitors to Hawaii and I'm glad I got the chance to visit Maui and capture some wonderful photos of it's natural beauty.
Doing what: Maui Day Trip: Hana Adventure from Oahu
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