News & Announcements
Keep up-to-date on the latest announcements, updates, and industry news from Viator.
Industry and Company News
3 Takeaways from Viator’s Keynote at ITB Asia 2020
Catch the top talking points from Viator President Ben Drew and VP of Supply Kristin Dorsett’s keynote talk at ITB Asia 2020. Also watch the whole video at the bottom of the post!
What are the Differences Between Viator, Tripadvisor, and Tripadvisor Experiences?
Curious about the differences between Viator, Tripadvisor, and Tripadvisor Experiences? This piece outlines everything you need to know about the brands and how it affects your business.
It’s Quick, Easy, and Hugely Beneficial to Connect Your Reservation System to Viator through API
If you have a reservation system make sure you connect it to your Viator Management Center to see huge benefits and reduce your daily headaches. Read this article to learn more about the benefits and see how to connect your reservation system in a few simple steps.
Stay Listed: How to Meet Viator’s New Product Quality Standards and What You Can Do Today
Moving forward you will be required to meet our new Product Standards to stay listed on Viator. Read more about what you can do to ensure you're all set. We recently announced a new set of Product Quality Standards designed to: 1) Ensure travelers have access to...
Q&A: The Future of Viator and the Path Forward
Recently we announced what the future of Viator will look like. Here are answers to some questions you may have about the path forward and what you need to know in general.
Our New Product Quality Review: What You Need to Know and How it Impacts You
Information on Viator’s new product quality review: how it improves quality and what you need to know about the overall process.
An Open Letter from Ben Drew, President of Viator—Our Future: The Fusion of Past and Present
An open letter from Viator president Ben Drew about the future. Viator will be committed to quality and supporting our operator partners. Details about changes that are upcoming and how you can be prepared to find success moving forward.
Viator’s New Product Acceptance Criteria and Quality Standards, Explained
Viator has recently introduced new product acceptance criteria and quality standards. Read more about how you can meet these standards and why it’s important to do so.
Tourism Businesses Can Benefit from New Government Programs
Governments across the globe are responding to the COVID-19 crisis by putting in place new programs and policies aimed at stabilizing local economies. Tourism businesses can benefit from these actions and Tripadvisor is here to help you navigate them.
Top 7 Questions from Arival’s AMA Interview with Ben Drew, President of Viator
In late March, Viator’s president, Ben Drew, participated in a virtual ask-me-anything interview with Arival. Although most of the conversation focused on the COVID-19 crisis, we received over 170 questions from you. Here we've compiled the top 7 questions that...
Getting Payments Faster During the COVID-19 Crisis
During these unprecedented times it’s necessary for the travel industry to support one another. We’re helping operators get payments faster when they need them. Connect with PayPal to get your money quicker.
Viator’s Animal Welfare Policy
Many tours, activities, and attractions feature animals in some way, whether in the wild or in captivity. Tripadvisor is committed to helping improve the way wild animals are treated within the tourism industry. We believe that every operator who provides or sells such a guest experience has a responsibility to ensure the needs of the animals involved are properly cared for, and that those animals are treated with respect and dignity.
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