We know travelers are eager to start booking experiences again and now is the perfect time for you to ensure your business is well positioned for whatever the new normal may be.
Cancellations are unfortunately a part of every operator’s life. Do you know the best strategies for managing your cancellations to help you provide a better customer experience? Rosie Boosey, Account Manager at Viator gives you all the tips and tricks you need to know about cancellations!
Catch the top talking points from Viator President Ben Drew and VP of Supply Kristin Dorsett’s keynote talk at ITB Asia 2020. Also watch the whole video at the bottom of the post!
To receive more bookings on Viator you need to stand out amongst the crowd. In this article an expert walks you through building the perfect product.
Herman Torres has found success with his business, Happy Fish Catamarans, by keeping a close eye on traveler trends and the competition. By studying the market he has built a business that wows customers and leaves them with a smile on their face.
A reservation system empowers you to manage and scale your business efficiently. Not sure about what a reservation system can do to help you? Read this article for real examples of things a systems can do to lighten your workload.
Creating an Excellent product on Viator requires attention to detail and ensuring your product is as enticing to travelers as possible. Let’s take a look at what an Excellent product looks like with a real-world example.
Photography is a hugely important aspect of attracting travelers and convincing them to book with you. Take the time to upload high-quality photos to your product page.
Curious about the differences between Viator, Tripadvisor, and Tripadvisor Experiences? This piece outlines everything you need to know about the brands and how it affects your business.
If you have a reservation system make sure you connect it to your Viator Management Center to see huge benefits and reduce your daily headaches. Read this article to learn more about the benefits and see how to connect your reservation system in a few simple steps.
Moving forward you will be required to meet our new Product Standards to stay listed on Viator. Read more about what you can do to ensure you're all set. We recently announced a new set of Product Quality Standards designed to: 1) Ensure travelers have access to...
Recently we announced what the future of Viator will look like. Here are answers to some questions you may have about the path forward and what you need to know in general.
Information on Viator’s new product quality review: how it improves quality and what you need to know about the overall process.
An open letter from Viator president Ben Drew about the future. Viator will be committed to quality and supporting our operator partners. Details about changes that are upcoming and how you can be prepared to find success moving forward.
Viator has recently introduced new product acceptance criteria and quality standards. Read more about how you can meet these standards and why it’s important to do so.
View the recording of this webinar that covered social media, email marketing, website design, website analytics and much more. Experts walk you through best practices that you can start using with your business today! Extra questions and answers that didn’t get answered live have been included as well.
How to Improve Your Chances of Ranking Higher on Tripadvisor and Viator, and Entice More Customers to Book with You
There are certain areas you need to focus on when creating (or optimizing) your product so that it improves your chances of ranking higher on Tripadvisor and Viator. Then, you have to ensure your product is enticing to travelers and gets them to convert to bookers. Here are some tips on how to build a great product.
Digital marketing is one of the most important aspects of running your business. Even when times are tough it can be done cheaply and effectively. In this article we share different campaigns and tools you can utilize to boost your marketing efforts on a budget.