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Driver was waiting for us at the port and provided us with excellent service. Good driver!
We ended up in Rome on World Tourism Day! Probably the worst day to be there, but didn't know about it until it was too late to change our schedule. We contacted Viator while in Venice and set the the Rome tour up on the phone. We had a nice tour with skip-the-lines tickets and entrance. lines where unbelievable! Our driver, Roberto, got us to Vatican City from the cruise port, and then on to the Roman Coliseum. We also had tickets to the Forum, but there were so many people out on this day, Roberto took us to an over look to see the whole Forum. Nice! He showed us a great spot for lunch and then got us back to the port. We had a nice mini-van, spacious and comfortable for 4. Great job, Roberto! I totally recommend this tour, lots for your money!
It was wonderful to not worry about how to get from the port to our hotel. The driver was at the dock waiting as we exited the ship.
Excellent service - greeted immediately after departing secured port area.
Driver was on time, actually early. Very polite and professional. Made our trip to the cruise port very easy. Would highly recommend this transfer.
The driver was right on time and easy to locate as we came out of terminal. He helped with loading our luggage and mobility scooter. The car was very clean and comfortable which is important on this very long ride into Rome. He did not know a great deal of English, but he was an excellent driver and got us safely to the door of our hotel. He even took our bags inside before we got the scooter reassembled. Great service.
No problems here. Came on time. Got me to the Port on time. Nice clean Mercedes. Would use this service again.
From reservation to airport pickup and hotel arrival our experience was excellent.
The driver was already waiting for us at the Civitavecchia Port when we got out of the ship.
Good easy transfer, just remember that the port is quite a ways from Rome.
Our driver said nothing to us on the way to the airport which is fine, I did not request a tour guide. The van was neat and he drive well. We were expecting a car not a van. I could not recline the seats in the van. Still, he was on time and got us there safe and that is what I paid for. Good job.
Our driver was excellent. Luckily he was the same one who picked us up on our arrival to Rome. So when we saw him at the Port to take us to the airport we were extremely happy. His name is Fabrizio and he was very professional and kind. I would highly recommend him and Executive Rent Ltd.
This transaction went perfectly smoothly - the driver was on time and got us quickly and safely to the cruise port. I definitely recommend this option to anyone looking for a reasonably priced option to the transfers offered by the cruise lines and/or hotels on the ground in Rome.
Expensive transfer but worth the cost. Carlo, our driver, waited on us even through the flight was 1.5 hrs late. Met us outside arrivals area with sign and escorted us in in Mercedes to the port of Rome.
Port passes and ID brought to to the ship terminal with plenty of time to spare. He was conservative in English, knew the area, and was delight on our trip from Rome to the port.. I would spend the money again and again for the convenience.
This was my fourth of 9 events that I scheduled with Viator on my European vacation to Italy, Spain and France. So after my 3 hr. Colosseum tour 8/24/16 - Wednesday afternoon, it was time to for the second half of my vacation on to my 7 day Mediterranean Cruise. 8/25/16 - Thursday afternoon at 1pm the driver picked us up. He was prompt and accommodating, something by now that I had come to expect from companies that do business with Viator. We had a pleasant 1.5 hr. drive to Civitavecchia cruise port from our hotel on Aventine Hill Hotel San Anselmo - incredibly beautiful hotel and rooms with a theme and things were seamless. After sailing we head to Naples, and begin another adventure.
This was my ninth of the 9 events that I scheduled with Viator on my European vacation to Italy, Spain and France. Well today we head home to U.S. as we complete our European vacation. Once again the driver was prompt waiting for us holding a sign with my name on it. We had a very scenic and pleasant drive on our way to the airport. The conversation was great, and I got to check in online since I couldn't do so on the ship since I didn't purchase the internet service. This was great since I shaved an hour off of my wait time upon arriving at the airport. There was only 1 person ahead of us in the already checked in line. Anyway I digress, the driver was super nice and friendly. We had a wonderful European vacation, and I personally feel Viator was very key to making this one of the best vacations we've ever had. How they managed to have all of our tours perfectly arranged in 3 DIFFERENT COUNTRIES without a hitch was awesome for us. After arriving in each location, I never had to make a phone call or wonder what was going on. They delivered exactly what they promised, which is huge. Especially since often times once businesses have your money, service is out the window. They work with reputable businesses and people so you can feel good about booking with them. We will definitely use them on ALL future vacations and now so will many of my friends. Thanks Viator
slsykes18 United States of ...
Marco was an excellent driver. He showed up early at the port, walked thru the crowds and we immediately saw our name on his sign. He drove us directly to our hotel which was on a very narrow street, so had to stop down a bit and walked us to the front door. He also gave us some great insider tips to the city. Car was clean, non smoking, air conditioned and he was very professional and friendly.
The driver was waiting for us as soon as we got off the ship. Since it was raining, he had an umbrella for us and quickly carried our luggage to the car. He got us to the airport with plenty of time to spare. Car was clean and comfortable. All that we could ask for - prompt, easy and best way to avoid crowds.
Noel United States of ...
Well done. No problems. Driver came about 10 minutes earlier, but we were ready. He took us to the Chivtavecchia Cruise port right to the check-in counter. He had a mercedez benz van and he commented how new it was. Tipped him and to his surprise. Told him he gave us good service, even though he was very quiet and knew very little English.
Best way to travel from Rome to the Port in Civitavecchia - efficient and easy.
David our driver was EXCELLENT!!! The trip was as exactly as advertised with no problems at all. David accommodated our EVERY NEED This is a must trip for all from the seaport to your hotel. We saw all the major sights of Roma and it was at our pace and schedule. FANTASTIC TRIP
Our driver was ready and waiting for us when we got off the ship, excellent drive to airport. I've never used Viator before but will definitely use again.
Excellent service once more.We got the same driver,Michele,who had done the transfer to the port,and he was friendly and lovely.
DID A GREAT JOB, GOT TO THE PORT FASTER THAN I THOUGHT WE WOULD MAKE IT
Driver was 15 to 20 minutes late for this due to traffic but called the front desk of the hotel at departure time to inform us of the delay. The driver did everything possible to arrive at the port on time. The driver was English speaking, the car was great trip uneventful would recommend this service to anyone needing a transfer.
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