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Our tour of the Alcazar and the Cathedral could not have been more entertaining, educational and informative.
Rosa, our tour guide was phenomenal.
We highly recommend this tour while in Seville.
Our guide Rosa was an absolute delight... very passionate and knowledgable about the Alcazar. We thoroughly enjoyed this tour
The tour of the Alcazar and the Cathedral were excellent. Vincente was incredibly informative and provided a fascinating commentary at a level and pace to suit everyone.
However, it is always a gamble booking through Viator as it is more an agency than a tour provider itself. It clearly states here: 'Before-hours access to the Alcázar of Seville'. Not Vincente's fault at all that this is not an option. He was put in a very difficult position by Viator. He explained the actual situation with calm professionalism when the issue was raised at the beginning of the tour.
So, Viator is very lucky to have access to such an excellent guide but should really address the 'misleading' or just plain incorrect information.
The tour itself was excellent and the guide was very well informed and able to communicate in English so that we all understood. Note in the fine print on a separate page that entry to the Alcazar is not included in the price.
The tour is advertised as 87 minutes, however it took around 30 minutes before our tour inside the Alcazar started. First waiting on late participants, then waiting for the guide to buy the tickets, then waiting for the guide to pick up and distribute the head phones.
Don't miss Alcazar when in Seville, but read the Viator fine print.
Doing what: Seville Guided Tour into Alcazar
This is NOT early access to Alcazar. We went in the same time as everyone else, including tour groups. By the time we entered, there were already lots of people in the Alcazar.
Amazing place to visit and to understand the history and the architecture. Rosa did an OUTSTANDING job building a picture of life at the Alcazar. We loved it and would highly recommend it. Even my 20 year old son thought it was great.
Rosa was exceptional...what a fantastic guide. Knowledgable, fun, passionate and she brought the Alcazar and Cathedral to life. She is by far one of the best tour guides I have ever been fortunate to enjoy. So much that the next day when wandering around Córdoba, my partner and I kept commenting that we needed Rosa with us to tell us about everything. The tour was great, well paced and just the right amount of walking and time. I thoroughly recommend this tour. The headphones made it so easy and I noticed many people trying to get near us to listen to Rosa's passionate stories. We felt lucky to be on this tour. Thank you Rosa!!!!
PaulGBoston United States of ...
The local guide was very informative and the pace of the tour was just right. We had a small break between the Alcazar and Cathedral. The meeting point is a bit cryptic, but you should be able to find the statue where it starts which is located between the two sites.
Our guide Vincent was excellent. He had a very good knowledge of both the history and culture. This was precisely the right length of time and the Alcazar is definitely worth a visit. It was astounding and refreshing that successive generations had preserved this very beautiful place.
We really lucked out on this tour. For the Alcazar there were 4 of us. For the Cathedral upgrade there was just my wife and me. It turned into a private tour for us. Our guide, Rosa, was from Seville. She spoke very good English and was very knowledgeable about both places. I highly recommend this tour.
Good tour but misleading advertising. Tour does not enter alcazar before general public, so place is as crowded as it ever is.
I was incredibly disappointed to find out that this tour DID NOT include early access to the Alcazar as advertised. We had to wait until the doors opened, and by then the place was full of people. Could have purchased a normal ticket and got the same experience, not worth the extra money. Not happy!
This tour ended to left me in love with Seville. We enter into Alcázar and were almost alone there. We enjoyed the impressive architecture of the place, its gardens and we were able to make faboulous pictures to never forget this place. Our guide was very nice and knew every detail of Alcazar. A totally must tour if you visit Seville. I will come back for sure!
Wow, amazing tour! the Alcazar is quite a magical place and the cathedral is incredible too. We went into the Alcazar an hour before opening hours, so we were on our own! It's quite an experience to walk around a building like that with no one around, and to be able to take pictures with no one else on them :) On the way out we saw a long queue of people waiting to get in, and I definitely felt special. The cathedral is very nice too, and i was glad to visit it on the same tour as the guide did a great job at linking the history of both the Alcazar and the cathedral of Seville. The views from the Giralda were amazing, definitely worth the walk up the tower. The guide was great and had a good sense humour. I'd recommend it to anyone visiting Seville.
We did the tour on Friday 1st July. We spent almost the first two hours going from hotel to hotel picking up various people who were on different parts of the tour. Some were doing just the half day tour, some were doing the tour including lunch, and others like ourselves were doing the full day tour. A lot of time was spent with various people paying for the tour on the coach it was not a mini bus but a full size coach. We then made a stop where we were all given the small radio receivers and earphones. The earphones came out of one huge bag and several of the clients requested whether these had been cleaned as they were not separately wrapped as they had been on a previous tour we did in Portugal the previous week. Some of these didn't work and had to be replaced which took up more time! After now approx. three hours, we now started the tour proper. The tour of the Royal Alcazar Palace and Seville Cathedral was excellent because of the male tour guide. As for the rest of the tour - forget it!! We left the tour at the Bullring and later discovered that several of the remaining people refused to get off the bus at the next stop a church and asked to be taken back to their hotel.
This was certainly not value for money.
This was the worst tour of our trip.
We were met on time at 10 am. In the initial bus trip and visit to the Plaza de Espana the guide was speaking in three languages. We were assured that we would be split in different language groups for the Alcazar and Cathedral visit.
However, when we met Melissa and Christina that did not happen. Melissa our guide had to make the tour in English and Spanish. We also had long delays at the entrance of the Alcazar as they had to buy the tickets when we arrived. They also added two more tourists at the entrance of the Alcazar. At that point the group was 36-38 person strong. Melissa was very good and tried very hard to make both groups happy but because of the two languages the visit was disjointed and full of delays. At the end of the Cathedral tour we had to ask where we had to go for the boat trip. The one hour boat trip was very boring and not worth the time. After the boat trip we were so disappointed that we went back to the hotel. We did not do the bullring and museum visit. A very unpleasant experience. However, the history, the old city, buildings and architecture are amazing to visit.
Jane M Australia
Tour guide didn't turn up at 9.45 as planned and we couldn't contact anyone by phone. Turned out that the Alcazar was closed that morning due to a religious function, and no one bothered to let us know. One of the highlights of our trip to Spain was going to be the Alcazar but as we were leaving the next day we didn't get to see it! Very disappointing and very poor!!
Doing what: Seville Guided Tour into Alcazar
Robert W USA
My wife and I had a private tour with Antonio during Holy Week and were very impressed. He was very friendly,knowledgeable, and entertaining. Perfect guide for the Cathedral and Alcazar and Jewish Quarter. Would recommend this tour to everyone! Bob Wennick
Doing what: Private Monumental Seville Walking Tour
Our Private walking tour with Antonio was fabulous! A real hi-light of our trip to Spain. Antonio was knowledgeable and entertaining. We had skip-the-line visits at the Royal Alcazar and the Cathedral Santa Maria and a lot of fun walking around the Santa Cruz area. Seville was wonderful and I would highly recommend the city, this tour and Antonio!
Doing what: Private Monumental Seville Walking Tour
The Royal Alcazar Palace and the Seville Cathedral excursion was wonderful. I was also very pleasantly surprised in seeing the beautiful interior of the Plaza de Espana! Inside here we were able to view representations of all the provinces located within Spain -- including Zamora, the birthplace of my husband. We were very impressed!
Our guide was the sweetest thing ever. His english was a little hard to understand, but he was such an excited and enthusiastic tour guide. Although I thought this tour would have more insider information i.e. Jamie Lannister stood here, the Sand Snakes like to visit this tapas bar, etc, it was interesting how our guide compared the history of Dorne to the history of the Alcazar instead. I would have loved some pictures printed from the season in Dorne so we could see exactly where they filmed so I could clearly recreate them for my own person Game of Thrones memories. Overall, the place was beautiful, and it was nice getting there early before the crowd came in.
Unfortunately I found this tour extremely disappointing. The tour had very little if anything to do with Game of Thrones and our guide despite his best attempts was extremely hard to understand. The tour had a total of eight people who all seemed to have troubles understanding our guide.
From the get go it seemed very unprofessional with the guide lining up to pay for our tickets rather than having it ready before hand unlike many other tours we'd been on. The tour was mainly about the history of Seville and history of the Alcazar itself although this was also very hard to understand.
Finally, the water fountains which looked to be one of the more interesting parts of the tour was skipped completely. I would not recommend this tour to anyone. I would rather recommend just going to the Alcazar for a self guided tour which is what I ended up doing at the end of this guided tour.
I hope this review helps anyone looking to do the same tour.
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