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The tour itself was great because the local guide was great. Viator, however, was NOT great. Once I booked and paid, Viator washed their hands of the process, instructing me to call the local guide company IN MALTA at least 24 hours in advance to confirm pickup and failing to provide an email address for said guide company. RIDICULOUS!!! No one who is traveling should have to call another country to confirm details. I sent Viator an email which they got around to answering a week later too late!!!
The tour was 5 stars and Viator wax 1 star.
don't do this tour
Worst shore excursion! Hop on-hop off coordinator said Blue Grotto was closed for "filming." My daughter "let's take a taxi", she again said it's closed. Later, we found people who had scuba dived in Blue Grotto! She lied. Spent 2 hrs on bus just trying to get back to ship. Terrible excision.
We arrived in Malta on a cruise ship. The hop on/hop off tour had a bus stop within easy walking distance of the cruise port. The bus was clean, well driven, and took us on an above average tour. We were very satisfied. The tour was a good value.
a very good trip highly recommended
I loved this Hop-On Hop-Off tour that takes you to see the most important sites of Valetta and Mdina.
Maureen R Australia
Excellent way to see the sights when your time is limited. Only managed two of the routes due to Bus waiting over half an hour at one of the stops.
Bus was excellent way to see the island. We went to Mdina stopped for an hour and then picked up the bus again back to the city area.
We were in Malta for a short time off the cruise boat and it was a good way to see the island. Wished we could have stayed longer.
Carlos S Canada
Extremely unreliable, awful driving and bad routes. DO NOT USE !!! There is another smaller, local hop-on hop-off Malta Excursions, which seemed to run more frequently and have better stops.
Beautiful views, rough tour guides/drivers. Not helpful when asking questions which is important when using this on a shore excursion and time is a factor. Missed a few sites due to not having enough information. Driver argued with Italian tourist that granted were argumentative, and hostile - instead of arguing with them just don't let them on the bus. Almost scary. Would recommend hiring a private car for a tour instead. Buses extremely dirty...never again!
A great tour highlighting the main attractions of Gozo, well thought out and organized. Our guide Katia was extremely knowledgeable and kept the entire day moving smoothly.
This was just a perfect tour. The bus picked us up at our hotel and brought us to places we wouldn't have thought to go to on our own. The insight of the tour guide was fantastic. She spoke of the lifestyle of the country, explained the balconies, brought us up to date on Maltese history, and brought us to an authentic Maltese restaurant which served all local dishes. I would recommend this tour if it is your first time in Malta.
It was a wonderful tour!
ES1742 United States of ...
This was a perfect way to experience all of the highlights that Gozo has to offer in one day! This tour was very well organized and everything went according to schedule. Our guide was extremely knowledgable and helpful throughout the entire day
We visited all of the main highlights on Gozo including: Calypso's cave, Xlendi Bay, the Azure Window, Victoria Rabat, and the Citadel. We drove through various small towns and our guide provided history and information. We had lunch and wine at Xlendi Bay which was included in the tour price. Throughout the day we had time to walk around and visit shops. A highlight of this trip was taking a small boat ride through caves to the Azure Window 4 euro extra, do not miss this!! Overall, this was a great way to experience all of Gozo, and we would highly recommend this tour!
Highly recommend this tour, including for solo travelers like myself. Well-structured itinerary and good value for money. Our guide, Oreste, was excellent - articulate, knowledgeable and interesting - and a very nice person too.
Robyn P Australia
The northern route started off very interesting with the 1st stop in Mdina, then the craft village. We got off at both stops. After that it was a really long trip around the coast with lots of huge tourist hotels and apartments. Not so interesting. We joined the South route afterwards and it was really interesting. Would recommend only doing the south route although you would miss Mdina.
The small tour size increases the enjoyment, and a bonus that a local lunch is included. The sites covered were enjoyable, although stopping at the cave in unnecessary since you can't see them from the lookout.
Was a great way to get a good overview of Malta. Only thing I'd critique, the driver wasn't too clear on some of the stops and we ended up getting off a stop too early from the beach so had to walk an extra 15mins.
A good value but coordination between bus driver and guide was strained.
Rating is based on our guide experience for this tour and as compared to next day tour Malta Highlights in a Day with My Maltese Guide which was far better for us please see separate review--in retrospect would have done 2 days with latter private tour group as sensitivity of guides/driver were far better than guide for this tour.
For this tour specifically--To start the guide as not at correct port for our cruise ship even after providing all exact details as to ship name and date/time of arrival. Another guide was kind enough to get through to company and she made no effort to come to correct port but up to us to get to other port terminal, which then de facto, cut off one hour of tour. She was very knowledgeable and had excellent English with understanding that we wanted to know about Knights of St John. However, it seemed that we were nearly on a forced march with little sensitivity to our comfort level, especially in the heat and humidity--ie, 5 requests for a stop for beverage and bathroom facilities. And we never saw Vittoriosa.
Mdina is a gem. Valetta is a must see. Need to have more buses. There are more paying passenger than bus. The audio jacks were tampered and we could not hear anything.
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