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I loved this tour, so much I recommended this to all my friends and family. The local guide was amazing, the driver brilliant and the overall service could not have been higher.
However, and it is a big however, I will never use Viator again after today and I will be advising everyone to use other tour operators. Having booked a different tour in October 2016 for February 2017 and planning a whole long weekend around it, including flights and Hotels, we found out from the local operator not Viator itself that the tour wasn't running. I had to call America as my request for them to call me did not receive a response, I receive no form of apology, no explanation, the only alternative offered was after I asked if they could help and I was offered a different tour for almost twice the price. Needless to say, I declined and I will now be as vocal about avoiding Viator as I was pro them until today. Furious.
This was on our list of places to see when my wife flew over for her vacation. We were picked up at our hotel on time, there were 8 in our group, our guide was able to easily speak 3 languages to talk to all of us. Easy admittance into Versailles, we did the morning half day and had a few hours to wander around. Inside Versailles we had plenty of time to visit all open areas with time for heading outside to see the grounds. Our tour guide was wonderfully prepared to answer questions. Was able to see The Petite Statue of Liberty on our way back to the hotel.
Our guide was fabulous!!! She had so much personal information about many different places in Versailles. There is so much to look at and to learn about it's a bit overwhelming. We had our 3 older children with us. It's a great tour, worth every penny!
Highly informative and very convenient to be on the special private tour.
Place was packed but tour guide was great - spare time at end to stroll in gardens
Versailles was a great visit. I recommend going in the spring for the full day in order to be able to see the gardens and grounds as well.
Would have liked as bit more time to see everything. Missed the fountains and only had a short time in the gardens.
Nice half day tour. Perfect amount of time as the gardens are not in full service in February. Do not expect the fulfill garden experience during this time of the year as the fountains and fauna are not as impressive as during the summer. Guide was great and the palace and grounds were beautifully.
tour itself would have received higher grades except it took 30 minutes to get into Palace due to a ticketing issue. The tour guide seemed knowledgeable and friendly and tried to be helpful. bus ride to and from center of paris was comfortable.
Our tour guide was excellent-prompt, friendly, informative--provided lots of interesting facts and stories traveling to and from Paris and Versailles. Our Versailles docent was also excellent, and the private rooms tour was everything I hoped it would be--no lines, no crowds. However, without ever having visited Versailles before, I would never consider this tour again. IThe time allotted for the visit is entirely too short 2:00 p.m.. We left without being able to even glance at the main rooms in Versailles, the museum, or visitor/gift center, and had just enough time to briefly visit only the Petit Trianon. Thankfully we were there off season and the grounds were brown, otherwise would have been even more frustrating! The day trip needs to be extended several hours--folks willing to pay for a tour of this price deserve more of the experience,
Quite disappointed in this tour. The guide was 45 minutes late so we had to stand around outside in the cold waiting and waiting. Half of the Palace was off limits - the Marie Antoinette side. I think this should have been noted on the reservation site. And although the guide was nice I didn't think the talk was particularly insightful. I felt rushed at the end because our time had been cut short.
Carmen Dora Estados Unidos de ...
excelente visita. lo recomendamos 100
Awesome guide and day at the Castle. Highly recommend this to all!
Tour was good, a bit of a wait when we got there but overall great experience. The bus ride there and back was good, it was new and well maintained.
cmhelm7 United States of ...
Great experience. Got to know an great group of people on the tour and during lunch. Bypassing the long lines allowed us more time and the behind the scenes tour was definitely worth it.
My husband and I really enjoyed this tour. The bus was comfortable and our tour guide was great. In the winter months they do not the fountains going so the garden tour was still okay. Everything was beautiful and our guide was great.
Vadim A Russian Federation
Very convenient and inexpensive way to see Versailles
This was a great tour, I just think it was a bit overpriced...I loved the pick up in the center of Paris, and appreciated the small group van for the drive to Versailles. Our tour guides were AWESOME! And it was so great to have only 6 people in our van.... The breakfast in the cafe close to the Chateaux was ok... Croissants and coffee, but when I asked for jelly with my croissant, that was not okay,,, Really?
The guide we had for the private tour was so knowledgeable and great and we were privy to the private areas of Versailles... So thankful. But i think it would have been better to mix the private areas with the grand apartments. We did see the Hall of Mirrors very early before the crowds... Great! But we spent too much time in the private areas and I think it should be more of a mix...
Glad to have tine to explore the grounds on our own and have lunch there. The gardens are always beautiful, but in winter it is so sparse and nothing like in the spring. Not the tour's fault, of course...
It just seems to me the price was a bit much for experience. Love the guides and the trip, just a bit pricey...
Our tour guide was great, and lunch and Giverny hi-lite of trip. Needed more time at Versaillies tho.
Robert from IL
The tour guide was well versed and very knowledgable. However, the palace was packed! In each room that we went into there was no room move and unless you were looking at the ceilings only, very difficult to see anything else. It was like herding cattle side by side into each room. Not the tour operators fault, but the palace instead, I guess they just see everyone as so get in as many as possible. Otherwise it was beautiful and very interesting.
We didn't get as much time in Versailles as promised and it felt very rushed.
OK. I was so looking forward to this, even though I had been to the Palace of Versailles before. This was advertised as 6 hours with enough time to stroll the grounds and see the Petit Palace, etc. Six hours at any one place sure seems like alot of time, no?
Well, we got a new tour guide that took up all but 1.5 hours in the Palace alone. As she talked on and on, I kept glancing at my watch in horror, knowing I could not possibly see the rest of the buildings and gardens. There was no way I could duck out, though I wanted to. Had seen all that part before.
When we finally broke loose from that long winded guide and left the palace, I went for lunch at Le Petite Venice, as I had planned. It was right on the grounds and did not disappoint. It did not take that long to eat. After that, I realized that I should keep an eye out for the trolley/tram as there was not enough time to walk anywhere. I waited with 30 minutes left and finally it came and took me back. After getting off the tram, I became a bit disoriented in trying to find where we were all to meet. When I finally realized that I was walking the wrong way and turned around, they were gone. They had left without me. I finally was able to reach the driver by phone and she came back to get me.
I was soooo disappointed. I had seen the palace before and wanted to see Marie Antoinette's place and more of the gardens. That is why I paid the enormous price. This was poorly planned or incorrectly advertised. I felt very short changed.
I will go again, but on my own. And I will stay overnight at the Waldorf - within walking distance from the grounds.
Beautiful Versailles. How lucky were we , the sun shone and there was just us on the tour , heaven .
This visit is very recommeded, the palace is impressive and the trip by ground allows you to see the city and architecture, our guide was amazing and explained every detail of the palace and halls, then you have some time on your own to stroll at the gardens or come back to chambers that caught your attention. This place is a very important piece of French history so either you do a guided tour or your own, you need to come here.
Fantastic! What a place, what a story. But it wouldn't have been that outstanding without the history behind this beautiful castle. So much history, so wonderfully told. Can't say enough about our viator tour to Versailles...professional through out , right on time, knowledgeable, very experienced, even accomodated us with a different, closer drop-off point for our way to our home. Highly recommend this tour.
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