Viewing All 267 Reviews Add your review
Certiﬁed reviews by travelers like you.
We done the night tour which was good, our guides were great. The day tours were terrible. Couldn't find any bus stops. The yellow line only ran every 2 hours and when we waited the bus was late. There clearly isn't enough buses. Not enough guides for information. We couldn't find where to get the purple line so missed that. Poor value for money compared to the big bus with buses every 15-20 minutes. Very disappointed. Spend a lot time hanging about waiting on the buses
Shaddy knows how to give a great pedicab tour. Everyone enjoyed this tour.
Very bad service. The bus wait at each destination wasy too long and staffs were very rude and unpolite. It's best to use bus tours like the big bus tour which has frequent services and know how to deal with their guests and customer.
But must say that the night tour was very good and so was the staff
This tour was amazing!
Do not buy on Viator because the employees of the tour company are not familiar with it. I spent at least 30 minutes trying to find an employee that recognized my print out. Then, they reluctantly accepted it. Do not use Viator.
The bus company we had was extremely poor..buses need maintenance plus
Poor intercom on top level and
We had trouble finding bus stops,
wished we had
The big bus company which seemed to be well signed
and Buses everywhere...
This was one of the best tours I have been on from Viator. I think it was due to the excellent narration from the bus driver, Cheryl. Due to the traffic difficulties, secondary to Rolling Thunder, she was outstanding in working around the traffic to get us to all of the monuments and historic places highlighted on the web for this tour. With her love of history, she really added a lot to our knowledge of US history.
Doing what: Washington DC in a Day Tour
I was very disappointed with this hop on hop off pass. The buses were supposed to come every 20 minutes and we were lucky if it was every 45 min. We even had a driver shut the door in my husbands face and drive off. This was a complete waste of money. We purchased cards for the Boston and New York area and were very happy with them.
Worst tour ever! I paid full price for 2 individuals and saw/heard nothing ... literally nothing. DO NOT WASTE YOUR ... terrible - terrible -terrible.
The bus was always delayed and most of the time i walked without taking the bus
In all honesty I cannot recommend this tour. I have taken previous Hop On/Hop Off tours offered by Viator and was extremely pleased, but this tour fell well short of the mark. I purchased the 48 hour, and on the first day we did not have a live guide but had recorded audio. The recordings were way out of date, referring to events or structures that you could possibly experience on a future tour, as they would not be complete until 2015!!! Also the speaker clearly had never visited the DC area, as he kept referring to the Potomac River as the POT-toe-mac, when in really the pronunciation id pot-TOE-mic. In addition to that, the recordings did not sync with the physical location of the bus, often referring to sights that were no longer visible and in one case announcing that this was the stop for a given attraction, longer after we had passed the stop. The tour was also spoiled by the traffic experienced in DC. We spent more time stopped in traffic than we did moving. When the recording wasn't mentioning something that was not visible, we were treated to the most horrendous Progressive Jazz interlude imaginable. That may be some folks idea of music, but I think they are in the minority, and it certainly wasn't mine.
The second day wasn't much better, for while we had a live guide, the wind and her weak voice made the garbled and virtually unintelligible. We finally resorted to taking our earbuds out and trying to hear the guide from where we sat. So needless to say we missed a lot of the commentary. Again the constant and prolonged stops meant the guide just stood there for prolonged periods, with nothing to say. Altogether, this tour was a waste of money. I will take another Hop On/Hop Off tour in another city in the future, but I cannot recommend this tour.
The tour was not what I had hoped for and I would not do it again.
The guides were great -- very informative.
Employees: Most were great, some were a bit questionable. Some talk way too fast!
Bus: Couldn't see a thing if one sat in the lower part of the bus. To see, one must sit on the top deck, which lends itself to freezing. Buses don't seem to run too close to a schedule.
If I were to spend money on a bus tour, to with Big Bus--they are very visible and a bigger company so they either have more buses, or run close to a schedule.
It was awful. when we got off to see the sites, our driver and personal told us that a bus would be coming again to pick us up. we waited over an hour and a half in the heat burning from the sun. We will never take this again. they do not inform passengers correctly and they are not very concerned about passengers.
Loading more reviews