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IMPORTANT NOTICE: To Viator Customers
Our Customer Care team provides fast, detailed responses to your questions 24 hours a day! We also offer a smart Frequently Asked Questions (FAQ) section that answers the most commonly asked questions.
Please note: refund requests may take longer to allow us time to investigate, and will be responded to within 5 business days.
Of course, sometimes you just want to get in contact with a real person, right away. We understand. Simply fill out the form below to send an email directly to Viator's Customer Care team.