6 hours of my life i'll never get back!
The actual Everglades part was OK - the guides were knowledgeable, and as expected from other reviews - only saw a lot of water, grass and not really much wildlife. The information from the captive stuff was interesting, but was standard stuff from the internet or Utube. Toilets at the centre really really need a re-vamp, as does the café. But all in all not a bad 90 mins.
HOWEVER - getting to and from the place using Grayline transport was enough to tip the most patient of people over the edge!! Everyone was clearly given pick up times and venues, and these had been repeated in emails and on vouchers - but each time we arrived at a point the woman escort disappeared off sometimes for 15 minutes to go and find people who had not bothered to turn up on time. The worst set of travellers from the Miami Marriott were still eating breakfast whilst we sat waiting, so we left, did two more pick ups and then