Private individuelle Insel Tour von Barbados

A review like this one that is not completely true, doesn’t give us justice. I, Yvette owner of Terrvette Tours and Taxi service was the clients contact person, driver and tour guide on this day. I reached out to client via whats app on Monday June 3rd 2019 to reconfirm private customized 4 hour tour. The client request for the tour day in her exact words via whats app were to go somewhere to see the monkeys, to see some beautiful beaches, shopping and lunch at a local spot. (Lead traveller NEVER mention going to A nice small beach) This day in question there were 2 ship in port and all the beaches would have had a lot of tourist, which means that the Harbour Lights beach was a number #1 stop for cruise port passengers. This is our itinerary….for the tour day Friday June 14th 2019 Cruise port (pick up as to be at 8:30 am, 2 clients were on time at the meeting point and the others turned up at 8:45 am) So already we are 15 mins late. I discussed with clients before we left the cruise port if the itinerary, she requested was still the same or if they were any changes. She said the itinerary is the same. Our first stop was in Speightstown for photo op, washroom, bakery and coffee. Next stop was Animal Flower Cave for a beautiful view and photo op. When it was time to go and I went to get everyone together, 2 of the clients had bought tickets unknown to me and were about to go into to the cave for the cave tour which takes approximately 30 - 45 mins. This was not good at all I said to myself, however its their day and they must have discussed it with the group. When the cave tour was finished and everyone back on board the vehicle, I called the Wildlife Reserve to see if the monkeys were being fed at 11:00 am and they were so we are now off to the Wildlife reserve. We got to the Wildlife Reserve at 10:55 am just in time for the feeding of the monkeys. Perfect I said to myself and the monkeys were there also. Yes clients had to pay the Wildlife Reserve as attraction fees are not included in the cost of the Private Customised Tour 4 hour tour. When they came up from the feeding of the monkeys it was approximately 11:30 am. This is not good I said to myself. Which gives them now approximately 1 hour and 15 mins left to the tour. I told them how much time we had left and gave them 2 options (1) we can go to the local lunch stop at Sand Dunes and then back to the ship OR (2) go to view one more beautiful beach Bathsheba and then over to Harbour Lights Beach (Carlise Bay) which has chairs and umbrellas that they can rent, swim and have a local lunch there. They all agreed with # (2) and that they would want a 2:00 pm pick up from Harbour Lights to go back to the cruise port. We headed straight to Bathsheba along the east coast of the island, where they took photos had rum punch and washroom stop. We left Bathsheba beach at 12:15 afternoon and headed straight to Harbours Lights. Reaching Harbour Lights approximately 1:00 pm. We all disembarked the vehicle, and I walked with them over to Harbour Lights, I told the lady at the desk entrance at Harbour lights that they will need a driver to take them back to the ship around 2:00 pm. The lady said she would take care of them. The lady at the desk took my name and number in case they were any challenges. Then I proceeded to take them and show them around Harbour Lights. I thanked everyone for using our services and I was showed appreciation verbally and monetary by 3 couples and not by Shari Nomady the lead traveller. This was the end of their tour with me we were approximately ½ hour over the tour time. I didn’t ask for more money for the extended time, as long as they were happy that was all that mattered to me. At this time no one in the group said anything to me about not liking the atmosphere of Harbour Light. Approximately 1:13 pm I received a call for the lead traveller Shari Nomady requesting to be picked up as they are not pleased with the spot and that they would like to go shopping in Bridgetown instead and that they will find somewhere in the town to have lunch. I told her I was very sorry and why didn’t she say something to me when I was showing them around Harbour Lights. I would have suggested a plan B, there is always a plan B. I could not collect them myself as I was off to a family memorial which they all knew about. I called and requested a driver to assist them. The driver collected them. I am not sure what conversations or request they had with the driver that took them to Bridgetown. The driver said that the clients didn’t pay him for the transfer to Bridgetown and he was very upset. When I asked Shari about why she didn’t pay the driver she said that she taught that it was all included because they paid a lot of money to Viator for the tour. I told her when I dropped them off at Harbour lights that was the end of their tour with me and any other transportation they used they should have paid the driver that transported her to Bridgetown. So the driver was never paid, not sure why she would say that she paid the driver above in her review. When she never paid the driver. After reading the days outing everyone can draw their own picture. Life is too short………………..