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There were a couple big issues with this tour. First, the van/bus they used was old and very, very bumpy. Oh, did I mention it was bumpy! Even on the flat streets getting out of CDMX the van was so bumpy that we were all so uncomfortable. Also, keep in mind that you are in the van for at least 6 hours. This was a killer. To make matters worse, when it started raining the driver could barely see due to the defrost not working. The guide kept wiping the windshield with a cloth. Time for a new bus???
Second, they stopped at a silver shop/restaurant about 10 minutes outside of Taxco. They gave a short demo, and then wanted everyone to shop there. Then, they brought us upstairs to a restaurant that was horrible and way, way over priced. There are so many great restaurants in Mexico, and Taxco would have been a perfect place for lunch. This was clearly a profit for the tour agency, but took away from our time in Taxco.
On a plus side, the guide was decent and Taxco is cute and the landscape amazing.
Summary: 30 minutes in Cuernavaca, 40 minutes to the tourist shop, 2 hours to Taxco. When we said to the guide that we preffered more time in Cuernavaca she started shouting at us and forbid us!!! to share our thoughts with other group members. In Taxco she abandoned us suggesting that we should see the city on our own. Viator should take measures to protect future travelers from such abusive experience.
The tour was great, but the other participants were not punctual and resulted in a delayed departure and return. It didn't ruin the day, luckily. We had a great driver and experienced guide. Need to go back to Cuernavaca when the repairs are completed on the Cortes palace. Taxco was magical and we even found a few silver items to buy. Be prepared for a long drive.
Tour guide Raoul was an awesome story teller. He was able to keep our interest with his narration and answered every question with enthusiasm. He sounds like someone who really enjoys his job. This tour was great but if I were to have one major complaint, it's that we spent too much time in the silver mining store where they sell jewelry and too little time in Taxco. The town of Taxco is the highlight of this tour and in my opinion, the highlight of my visit to Mexico City. Unfortunately, we spent just half an hour or even less exploring the town and taking photos. If I ever was in luck to visit Taxco again, I would ditch the tour and stay there for a night or two. Very picturesque beautiful town and reminds me a bit of Athens and Spain.
To start off our tour was supposed to start at 8am, but then it got pushed back till 9am, however we weren't picked up until 9:30am no reason given for being late. We made just a quick stop in Cuernavaca. We saw three churches that were all connected together by a courtyard, but that was it. We didn't see much of the town and then we were off to Taxco. Our first stop was a sliver shop that had a fake sliver mine to give you an introduction into silver, sliver pieces for you to buy and a kind of expensive buffet lunch. Then we went into Taxco central but all that we saw was the main cathedral and other silver shops in the main square. We didn't have time to venture out. The most exciting part was driving thru Taxco and seeing the tiny streets and all the buildings built into the hillside.
Our tour guide was Raoul. He was great, fluent in English, and quite fun. Tomas, our driver, deserves a medal. We had to change buses before embarking because there were too many of us to fit comfortably in the smaller bus.
The ancient churches of Cuernavaca were beautiful and fascinating despite earthquake damage. Taxco, with its narrow, winding streets going up and down the mountainside, was almost like going back in time 200 years - except for the small buses, Volkswagen Beetles, and motorcycles inching their way along. It would really be great if burros or horses were used instead. The church there is magnificent. A mass was about to begin as we went into it, and we heard songs from the children's choir. The square in front of the church was quite festive.
We stopped at a restaurant called El Paraiso for lunch. There was a buffet ready for us, and the food was mediocre in my opinion. In the same building, we were given a little presentation on silver and its mining, and then shown into a shop selling all manner of silver objects. We bought a couple of things due to excellent salesmanship by Chu Chu.
The main negative for me was the trip back to Mexico City. It took about three hours - on a Sunday night - due to several traffic slowdowns on the highway. That's in the it is what it is category, but you may want to call and ask what days would be most likely to be best for expeditious travel.
great tour and amazingly pictureque city Taxco. Definitely the best place to buy silver. Our guidedriver was great - forgot his name already. Started around 9am from city and moving through CDMX traffic is an effort for the driver. We were on a sedan car as there were only 3 tourists. We enjoyed the drive chatting and also the local spots. The cathedral in Taxco is magnificent. Cuernavaca - not much going on, it was only a 40min stop, seeing the church which was closed anyway after the Sept 2017 earthquake for restoration. If you find a tour which doesn't go to Cuernavaca that will be best as you'd then have more time in Taxco. Pl ask that you'd go to a restaurant of your choice as you're paying for lunch anyway instead of go to where the tour takes you. Lunch was bad..not Mexican food and trying to made it Westernised for tourists didn't go well. Back to city around 8pm.
the Guide was amazing, and the restaurant too, the problem with this tour, is Cuernavaca is a waste of time, and it take time from Taxco,
also the depart hour is really late, Taxco is 3 hours from Mexico city, and still we leave the city at 10:30am. to coma back at 5pm. is crazy. I won't recommend this tour our take it again.
the depart hour should be at 6am, maybe if that's the case, visit Cuernavaca worth it.
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