From start to finish, absolute first class. Apart from a couple of late shows, which slightly delayed the tour (being picky, but 5 minutes), the 3 hour was a great experience. The instructions for the meeting point was clear. Our tour guide was polite, friendly and very knowledgeable. The Vatican was mind blowing. I thought the 3 hours might have been too much, but it flew by with so much to see. Highly recommended.