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This was a great tour. Made getting to and from the beach very easy. the only thing I would suggest is that you stay on top of the tour company representative at the port. There is a large window in which they wait for all the members of the tour to gather. We were the first off the ship but had to wait 40 minutes for the others to come and meet us. Therefore we lost over 1/2 of an already short visit to the island.
Glyfada Beach is beautiful . . . clear, blue water soft sand excellent amenities. Our greeter at the port was excellent. Transportation to and from the beach was perfect and effortless. Our reception at the beach was less impressive. We were greeted by name at the beach and escorted to two beach chairs in the second row. When we pointed out that there were 3 of us, and that we had paid for 3 lounges, the gentleman offered us a sandy beanbag laying nearby. When we declined, he gave us 3 lounges, but failed to bring us water, which he had brought to everyone else. Later, he dropped some tickets on our table, without explanation. We ended up buying a delicious lunch at the restaurant, but we felt rushed to give up our seats on the beach.
We loved this beach and were given great service! We did have to wait longer that anticipated at the port due to the van filling up and having to send a 2nd one out to get us. The drive also spoke very little English and just dropped us off and gave us a time to be picked up. We had to guess at the beach rental we were to go to, but we made it and had a lovely day.
The excursion included a transfer from the Port, a few hours at a beach with a ticket for one non-alcoholic beverage, chaise lounges, and a towel. The service was exactly as advertised. We were met at the Port by a guide who directed us to a large van. The pick-up driver at the beach (for the ride back) was right on time. The time at the beach was shorter than we would have preferred, but this was constrained by the ship's schedule, not by the tour operator. The beach is sandy, not rocky, and was prettier than any other Greek Beach that we saw on the cruise.
Unfortunately on arrival at our meeting point we were told that the excursion had been cancelled as the beach had been closed by the owners, a message was left on our phone however phone had not been turned on, more likely the excursion had been under booked as we were the only couple on the tour. However, as a replacement we were offered a guided tour of the islands' highlights in a luxury mini-bus, including a light lunch. This provided a more than adequate replacement, with an excellent guide and a comprehensive island tour.
This was our first Viator excursion, and we were not impressed. We were told to make our way to our meeting point as soon as possible. We arrived at 10:10 am at the cruise terminal. We met an agent who gave us a packet of information only to tell us that the agent responsible for our excursion was not there yet. But the agents kept on telling us that our van/guide was coming... soon. Soon all the agents left on their vans, and we were left without any information on where/when our agent was going to show up. I tried to e-mail the company and called them to tell them we were waiting. Finally, she showed up and we departed at 11:15 am for our half-day at the beach, which translated more like 2h at the beach. She handed the packages to everyone and left. When we arrived at the beach, the resort told us that they were overbooked and we had to give up 2 chairs we were a group of 4. The manager told us that they had notified travelco of this change. All and all, the resort was beautiful and the beach fantastic, but at that point, we were very disappointed with the value of this excursion.
Our bus left 45 minutes after the scheduled time, and so we only had 1-1.5 hours at the beach. There was a lot of confusion finding the guide, and after we were put on the bus, we were left to find the beach club on our own. We liked Pazuzu beach club and the reserved chairs. Taxi on your own!