This is a great private tour! Our guide picked up my wife and I at our apartment for the first part which was a windshield tour driving from old town to new and back. We spent time walking through the cemetery looking for relatives names then went to old town for a walking tour. Our guide was professional, knowledgeable, and fluent in English. He was not in a rush to show everything but let us dictate the speed of travel, we even spent a few minutes drinking coffee and talking. I highly recommend this company and the tour if you're spending any time in Zagreb.