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Baiyoke 81st Floor: BKK Balcony Buffet & Observation Deck

Bangkok, Thailand
Book online or call: (888) 651-9785(888) 651-9785

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icon2 hours  (Approx.)
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Reviews by Viator travellers
Wuold have / should have been an excellant experience - however
, Jan 2020
I arrived at the Baiyoke Sky Hotel before the scheduled start of the buffet at 7pm, so I could take some pictures in daylight of Bangkok from the Observation deck and then later take similar pictures once dark from the revolving sky deck, all which was included in my ticket. However when I arrived and went to the 18th floor to gain my access tickets, l was refused entry because the staff at the Baiyoke said that even though there was a booking for me, the ticket had not been paid. l waited for over 1 hr until the mess had been sorted and tickets to the various activities and dinner were issued to me. The problem was it was now dark and I could not take my daylight pictures of Bangkok. Got some good night shots but no day shots – extremely disappointed!!! Feels like l have been ripped off. It should have been a highlight of my trip but it was out of my control. When you book and pay for a side trip, you expect payment to be honoured. Also I am disappointed that l have not been able to contact / email Viator directly to advise of my issue. It seems it is ok to take my booking and money but that is where the customer service finishes.

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Product code: 184434P9

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