Thank you for taking the time to review. Our guests safety and comfort is our priority and as per the two reviews previous to yours for the same trip, they had a wonderful time with 5 star reviews. We operate within our safety management systems and only run up to 20 knots, boats out of Cairns operate far beyond these levels....I wish, especially this year we could iron out the potholes in the ocean however mother nature is totally in control and I too wish to give her a bad rating this year if I could. We operate with more staff offering a very high guest/crew ratio when days are forecast rougher so our guests receive an even more than usual top notch experience and we also suggest sea sickness pills for those prone to seasickness when traveling out to the Great Barrier Reef. I am sorry the weather did not live up to your expectations and I do hope you will join us again for a fair weather experience.
With kind regards,