Hello, Larry. First of all we are very sorry that you did not have a 5 star experience. We aim to always please our guests! I hope that you would give us another chance to offer you an experience that you really enjoy.I am glad that you learned a lot about our history and culture on the tour. Marvin is amazing at sharing our vibrant history and culture in an engaging and fun manner! He said that he had a great time with you both and was surprised that you did not fully enjoy yourselves.
We were happy to give you a free upgrade for a private tour and you commented to Marvin on how you enjoyed the personal touch...which we love giving!
Regarding Atlantis, they temporarily closed access to outside visitors due to covid 19 unless you are willing to pay $150 per person to tour their property plus do covid tests. Cousin Marvin did offer to still show you the outside of Atlantis, but I understand that you declined to see it which is totally fine! He did take you to Fort Fincastle which is above where the Queen's Staircase is. The Bahamian government, like many places around the world, has closed all access to going inside the forts temporarily due to covid. However, we still showed you the outside and gave you the amazing history. We look forward to the times when we can go inside them again! You did go to Fort Montague. It is where you saw the high end homes from. Regarding John Watlings Distillery, we did stop there but unfortunately they were not opened which is beyond our control, but Cousin Marvin still gave you the history. We would be happy to take you back there when you return to Nassau! It is amazing! We are glad that you enjoyed learning about our history and culture. Hopefully when you return you will give us another chance to give you the marvelous experience our guests really enjoy!