First and foremost, I booked the tour on the understanding that I could cancel up to 24 hours prior to the trip. As my travelling companion and I were both very unwell with the flu, I attempted to either change the day or cancel, only to discover that this was not possible. As we had paid $450 for the day, felt we had to go, and my apologies to any of those who we may have passed our flu on to.
As we reached the island, it poured with rain, which continued until we were about to leave.
Consequently it was an awful day, and on the strength of it will never book through Viator again, as it is very clearly a case of false advertising, as there is nothing at all to say that it can't be changed or cancelled, that only comes up when you go to do so.....be warned, do not book!
We booked a semi private guided tour to Mont St.Michel but basically all we got was a taxi ride - the guide did very little other than drop us off and then pick us up at the end. Also the restaurant where the cider tasting was were hopeless, did not know anything about the tasting, gave us a sparkling cider and a calvados and left us on our own - very disappointing as I have done quite a few viator tours and they are normally very good
The tour guide and driver was excellent and deserves a better rating, however the included Cider and Calvados tasting a total disaster. We were told by our guide to attend the tasting location as all was arranged and when we arrived no one knew anything about it and hotel staff very unfriendly and displayed real French arrogance and kept us waiting for over 20 mins. We finally got to the bottom of the problem with the hotel blaming French Tourisme saying they did not organise it with them. When we did get in we were shown to a table that had a glass of Cider and Calvados however no one explained what it was etc totally left on our own. I think this part of the trip is a complete waste of time and would be best to delete from the tour.
It is for this reason that I have rated the tour average
Sit back, let your driver take you to the beautiful Mont St. Michele. The van was comfortable, clean and relaxing. Our guide was pleasant. Our van was very quiet, not a lot of conversation, but that was ok. Just enjoyed the day and didn't have to drive ourselves or ride on a huge tour bus.