Rovaniemi, Finland

From USD206.77

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clock-o7 hours (Approx.)
TransportHotel pickup offered
ticket-oMobile ticket
commentOffered in: English and 6 more

Overview

Hike among the striking frozen waterfalls of Korouoma on this full-day trek from Rovaniemi. Embarking on an Arctic hike in unfamiliar territory on your own may be difficult, but with a guide in the lead you'll be completely safe. Let your guide take care of navigation and listen to informative commentary on the Arctic's flora, fauna, and geology as you travel through canyons and forests. Stop for a bonfire lunch and a hot drink.
  • Pickup and drop-off from Rovaniemi hotels
  • Use of thermal clothing and snowshoes to keep travelers warm and moving through the snow
  • Bonfire barbecue lunch and traditional blueberry tea
  • Engaging commentary from a guide, available in multiple languages

Reviews

Viator Traveller's Reviews

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L
, Dec 2018

There were 4 of us on our tour. Our tour guide Malcom (aka ‘Malc’) was friendly and seemed very knowledgeable about Northern Lights. Unfortunately, Malc was clearly not very experienced in the Korouoma Waterfalls tour that we were doing. He entered the incorrect destination address into his GPS and drove for another 1.5 hours beyond where we were due to stop. With only 4 hours of daylight in Rovaniemi at this time of year, we had wasted precious daylight hours with that error. Malc was apologetic and promised to get us to the waterfalls and ‘make up for it’ albeit a little dark. Not 2km down the road, we then got a flat tyre. As it was snowing and quite cold, Malc was attentive to our comfort and worked hard to replace the tyre as quickly as possible (with the help of some locals passing by). Naturally, by the time this was done, daylight was pretty much gone. We assumed that the day was a write off and we would return to Rovaniemi town and perhaps try and join the tour again the following day. Malc insisted that we still go to the waterfalls, despite no daylight – as something is better than nothing, “If we were getting a full refund, least we have seen some of them”. We reluctantly agreed (though, didn’t see the point as it was almost dark). We finally arrived at the original destination. The forest looked beautiful but as you would expect, we couldn’t see much and darkness was setting in fast. Malc took us to 2 of the 13 waterfalls but assured us that this was due to the conditions, not the darkness. We did get some photos with low light that could be brightened (sacrificing the quality of the photo) and got very basic information about the waterfalls themselves. We started to turn back and then Malc once again insisted that we should stop at a campfire to have the tea and sausages ‘because we were already here,’ we reluctantly agreed and luckily some generous campers allowed us to use their fire. We eventually returned to Rovaniemi and spoke with Malc and the manager of Nordic Unique Travels. They naturally apologised for how the day panned out but refused a full refund as we had ‘still seen the waterfalls and got some photos’. We got just under 25% of our money back and some tea light candles. We can’t help but feel as though we had been taken advantage of; what felt like a ‘make the most of a bad situation’ turned into a checklist of rationale as to why we were not entitled to a refund. For a tour that cost approx. €150ea, we expected better.


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