Waterford, Ireland
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1 hour (Approx.)
Mobile ticket
Offered in: English


Go behind the scenes and gain a better understanding of the time and work that goes into crystal making on this 1-hour tour of the House of Waterford Crystal factory. Your guide explains the step-by-step process of crystal making, as you wander the rooms where different techniques are used along the way. Meet a few of the high-end crystal makers, and visit the retail store where you can explore one of the world’s largest displays of Waterford Crystals.
  • 1-hour tour of the House of Waterford Crystal factory in Waterford
  • Meet craftsmen, and learn about historical and contemporary production techniques
  • Visit the mold room, and see blowers shape molten crystal with wooden molds and hand tools
  • Watch as glowing balls of crystal are put through the 1300-degree furnace
  • Browse the retail store, one of the world’s largest displays of Waterford Crystals
  • Choose a departure time throughout the day during operating hours
  • Tour is wheelchair accessible
For your 1-hour tour, make your way to the House of Waterford Crystal in Waterford. Tour hours fluctuate depending on what month of the year it is, so make sure to be aware of the operating hours for the day you want to do your tour.
Once you get to the House of Waterford Crystal and are ready to go on your tour, go behind the scenes at the factory. Waterford Crystal is one of the very few companies who still practice the ancient craft of mold making, and as you go through the factory, you’ll see little has changed over the centuries.
First up, go into the mold room, and witness blowers shape molten crystal with wooden molds and hand tools. Then, head into the blowing department where you can watch as glowing balls of crystal are put through a 1300-degree furnace. After their time in the furnace, each piece is cut, and sculpted, and engraved to perfection.
After the tour, enjoy some time exploring the retail store. From dining tables to golf trophies, this store houses one of the world’s largest collections of Waterford Crystals. If you need a break at any time during the day, there’s also a café you can pop into for a bite to eat or a beverage (own expense).

Traveller Photos


Viator Traveller's Reviews

34 reviews
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, Jun 2018

Definitely worth doing this tour. Were able to walk to factory from cruise ship!

, Apr 2018

Our group loved the tour. Watching them form the glass and do cutting/engraving brought a new appreciation for that trade. Great product line with knowledgeable staff.

, Feb 2018

Wonderful tour to see where crystal trophies are made. This was one of the highlights of our trip to Ireland

, Jan 2018

One sight to see in Ireland is how crystal is made. Start with a delicious stop at the cafe where dessert portions are large and at a good price. The tour is very informative and takes you literally up close and personal through every step of the crystal making process. Of course handcrafted crystal is pricey and this is seen in the items for sale at the gift shop. Waterford City is beautiful.

, Nov 2017

Well worth doing. The group tour includes too many guests about 25-30, but the tour is very popular. It gives one a fascinating inside look at the old craft. If you're a craftsman of any type, you will really enjoy watching these guys do their thing. Some really cool machinery as well. We loved all but the crushing crowd.

, Nov 2017

this was a fantastic experience walking through the factory watching the workers as they blew, cut crystal and designed the pieces. A treasured memory. well worth visit. The tor guide was open to questions.

, Nov 2017

Great tour- informative and hands on!!!

, Oct 2017

Great tour! Love all the custom pieces they do.

, Sep 2017

Fantastic tour. Very knowledgeable tour leader who took the group the group to every step in the Crystal process from A-Z. She stopped above the process station in a large manufacturing plant and explained the process in detail. Crystal is the most intricate process of manufacturing that multiple people do ONE step in the development and then PASS it down the line. Skilled craftsman and women is an understatement with a House of Waterford tour. Don't miss it in any Ireland tour.

, Sep 2017

I found it very informative and interesting to see how this beautiful product is made

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Product code: 29887P1

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