National September 11 Memorial & Museum Tours

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National September 11 Memorial & Museum
The National September 11 Memorial & Museum in New York City stands as a place of remembrance and a somber tribute to those killed in the 9/11 terrorist attacks. Reopened 10 years after the 2001 attacks, the eight-acre (3.2-hectare) plaza—built on the World Trade Center site—features two massive square reflecting pools whose waterfalls cascade down into the footprints of the former Twin Towers. The surrounding plaza is a peaceful and moving green space, while the museum, located beneath the plaza, lends a deeper understanding to the impact of that day. You’ll undoubtedly leave with a heavy heart.
 
The Basics
The outdoor 9/11 Memorial is open daily and does not require tickets or reservations, while museum entry is ticketed and can be purchased up to six months in advance. At the memorial, visitors can walk the perimeter of the pools to read the names of the nearly 3,000 people killed on 9/11 at the World Trade Center, at the Pentagon, and in Shanksville, Pennsylvania, as well as those killed in the 1993 World Trade Center bombing, etched in bronze panels around the pools’ rims. At the museum, there are three sections: before September 11, the day of, and after. Inside the quiet halls, visitors can explore expressive artworks, walk down the very staircase used by workers to escape the buildings on 9/11, hear voicemail messages left by the victims to loved ones, enter a quiet space for reflection, and watch several videos including a time-lapse film of the transformation of the WTC site. Most weekdays, the museum holds live, 30-minute talks featuring survivor stories and personal tales of remembrance.

Things to Know Before You Go
  • Give yourself at least two hours at the memorial and museum to explore and reflect.
  • Hourlong staff-guided tours of the 9/11 Memorial & Museum can be bundled with museum admission. It’s best to arrive at least 15 minutes before your designated tour time.
  • Mobile apps and a museum audio guide can enhance a self-guided experience.
  • Some sections of the museum may not be appropriate for kids under the age of 10.
  • There is a café on the atrium terrace level.
  • The 9/11 Memorial & Museum is fully accessible.
 
How to Get There
As with much of New York City, the best way to get to the 9/11 Memorial & Museum is public transit or a taxi, as parking is extremely limited. The site is accessible by subway (A, C, E, J, R, Z, 1, 2, 3, 4, and 5 trains), bus (M5, M20, and M22), and PATH train. Once you arrive, memorial entrances are at the intersections of Liberty and West streets, and West and Fulton streets. The main museum entrance is at Fulton and Greenwich.
 
When to Get There
The museum is open from 9am to 8pm Sunday through Thursday and 9am to 9pm on Friday and Saturday. Last entry is two hours prior to closing. Weekday mornings and the cold winter months tend to be the least busy times to visit. Early birds will appreciate the early-access museum tour, a behind-the-scenes experience offered several times weekly before official opening hours. If you’re on a budget, the museum opens its doors to the public for free on Tuesdays from 5 to 8pm.
 
Finding a Personal Connection to the 9/11 Memorial & Museum
The National September 11 Memorial & Museum is an emotional experience for most visitors, but especially so for friends and families of victims, and for survivors of that day. Those with a personal connection to someone lost in the attacks can visit the 9/11 Memorial & Museum website and, on the Find a Name page, type in a name, flight number, or affiliation to learn where an individual’s name is etched around the north or south pool.
Address: One Liberty Plaza, New York City, New York, USA
Hours: Sun-Thu: 9am-8pm, last entry at 6pm. Fri & Sat: 9am-9pm, with last entry at 7pm
Admission: $24
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9/11 Memorial Museum Admission

Get admission to the 9/11 Memorial Museum in lower Manhattan, a center that documents the significance of the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Duration: 2 hours
  • Duration: 2 hours
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US$26.00
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US$26.00
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Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

See three iconic sites on this Viator Exclusive tour in New York City, available nowhere else. With a guide by your side, explore Wall Street and learn about the history of its financial institutions. Then walk over to the 9/11 Memorial to pay homage to the lives lost there in 2001. Finally, get access to the reserve line for the ferry to Liberty Island where you'll enjoy an audio tour of the Statue of Liberty and adjoining museum. This Viator Exclusive tour of Wall Street, the 9/11 Memorial and the Statue of Liberty is a great way to experience three not-to-miss sites in one day.
  • Duration: 4 hours 30 minutes
  • Duration: 4 hours 30 minutes
US$59.00
US$10.00 savings
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US$49.00
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US$59.00
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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

Follow your friendly and professional native New Yorker guide through this informative tour that showcases the beauty and the horror of the World Trade Center and 9/11. Your guide will share stories about the impact of this historic date. You'll visit the 9/11 Memorial, St Paul's Church and the Fireman's Memorial, as well as the New York Stock Exchange, Wall Street and more. Whether it's your first time in New York, or you're returning to the Big Apple, this unique tour experience is not to be missed.
  • Duration: 4 hours
  • Duration: 4 hours
From  
US$22.00
From  
US$22.00
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Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and 9/11 Museum Entry

Experience three of NYC’s top sights, including the Statue of Liberty, Ellis Island and National September 11th Memorial & Museum, during this 8.5-hour trip. Maximize your time in the Big Apple with priority boarding for the ferry to the Statue of Liberty and then nearby Ellis Island. After exploring these two landmarks on your own, join a walking tour of downtown NYC with stops at Saint Paul’s Chapel, the National September 11th Memorial and skip-the-line access to the 9/11 Memorial Museum. An included guide will help put your trip into context.
  • Duration: 8 hours
  • Duration: 8 hours
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US$115.00
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US$115.00
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Statue of Liberty and 9/11 Memorial with World Trade Center Area Walking Tour

Check out the highlights of Lower Manhattan on this guided tour of the 9/11 memorial, World Trade Center and Statue of Liberty. Venture through the towering skyscrapers to St. Paul's Chapel and the Oculus, and get a taste of local entertainment at Brookfield Place. Add tickets to the 9/11 Museum or One World Observatory to the tour for an all-inclusive Manhattan experience. This is the perfect tour for families and first-time visitors who want to see it all!
  • Duration: 8 hours 30 minutes
  • Duration: 8 hours 30 minutes
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US$69.00
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Official 9/11 Museum Early Access Behind The Scenes Tour

Avoid the heavy tourist crowds on a morning group tour of the 9/11 Memorial Museum. Your experience begins before the museum doors open to the public, which gives you a more intimate and immersive experience.  In addition to early admission, you also enjoy a 60-minute guided tour with opportunities to ask questions. Afterwards, explore the museum’s exhibits at your own pace.
  • Duration: 1 hour
  • Duration: 1 hour
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US$65.00
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Official 9/11 Memorial Tour

Don't miss this 45-minute guided tour of the 9/11 Memorial, which takes you to where the Twin Towers once stood. A staff member from the 9/11 Memorial & Museum shares the events of September 11, 2001, another date that will live in infamy. Learn about the World Trade Center and the memorial’s design that was selected out of more than 5,200 entries from 63 countries. Walk around the reflecting pools, and leave with a renewed perspective of how the memorial was created with the site’s past and future in mind.
  • Duration: 45 minutes
  • Duration: 45 minutes
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US$15.00
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New York in One Day Guided Sightseeing Tour

Make the most of your time in the city that never sleeps with this 5-hour guided tour of NYC’s top attractions. Travel by both boat and bus as you swing by Wall Street, the 9/11 Memorial, South Street Seaport, Federal Hall and much more. You’ll then hop aboard a luxury boat for a sightseeing cruise past the Statue of Liberty and Ellis Island, complete with stunning views of the New York City skyline and Brooklyn Bridge. Finish your day exploring Central Park and landmarks like Lincoln Center.*boat cruise is not included during the off season Jan 1 - April 1
  • Duration: 5 hours
  • Duration: 5 hours
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US$89.99
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Full-Day New York City Tour with Empire State Building Observatory and Statue of Liberty Admission

Maximize your sightseeing time in high-energy New York City with this 9-hour tour offering skip-the-line access to the city’s most iconic landmarks. This no-nonsense excursion lets you avoid the long wait at popular sights including the Statue of Liberty and Empire State Building. Best of all, your skip-the-line pass means you’ll have more time for an included bus tour as well as visits to Big Apple attractions like Times Square, St. Patrick’s Cathedral, lunch in Little Italy and a walking tour of Wall Street. A guide is also included.
  • Duration: 9 hours
  • Duration: 9 hours
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US$169.00
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New York City Explorer Pass

Discover a selection of NYC’s top attractions -- many with skip-the-line privileges including the Empire State Building Observatory -- and activities for one low price with the New York City Explorer Pass. Pick among landmarks like Ellis Island, the Statue of Liberty, and activities like a Yankee Stadium Tour, and see the the city in comfort and convenience on a Hop On Hop Off tour, plus much more. 2-, 3-, 4-, 5-, 7- and 11-attraction pass options are available with immediate access right from your mobile device as well as special food and shopping discounts.
  • Duration: 365 days
  • Duration: 365 days
US$69.00
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US$66.00
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US$69.00
US$3.00 savings
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New York Pass with Fast Track Access

Simplify your trip to the Big Apple, save money, and gain fast track access to many attractions by purchasing The New York Pass. Choose between convenient 1-, 2-, 3-, 4-, 5-, 6-, 7-, and 10-day pass options, granting access to more than 90 top NYC attractions like the Whitney Museum, Empire State Building Observation Deck, 9/11 Memorial and Museum, and more. With special skip-the-line access at many sites, and unlimited entry at included attractions, the benefits add up fast.
  • Duration: 1 to 10 days
  • Duration: 1 to 10 days
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US$119.00
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6-Hour New York City Tour with Driver-Guide and Separate Guide Option

Explore New York City at your own pace on a 6-hour private tour with a professional driver-guide. Create your own perfect itinerary with help from your guide and explore the destinations that interest you most. Cruise 5th avenue to Central Park, head for New York Harbor or visit midtown Manhattan’s soaring landmarks. Make your day in the city the ultimate bucket-list adventure; take time to explore your favorite places, or just hit all the city’s highlights in the comfort of a private, minivan that seats up to six people.
  • Duration: 6 hours
  • Duration: 6 hours
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US$659.00
From  
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New York City All Around Town Hop-on Hop-off Tour

A hop-on hop-off New York bus tour allows you to see the city at your own pace and provides easy transportation to top sights. Entertaining tour guides keep you informed when you’re on board, and you can hop off and on the distinctive double-decker tour buses when you wish to check out attractions like the Empire State Building and Rockefeller Center. There are several options and combos to choose from with access to the Uptown Loop, Downtown Loop, Brooklyn Loop and Night Tour, or upgrade to add attractions to your tour!
  • Duration: Flexible
  • Duration: Flexible
US$59.00
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US$59.00
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US$29.00
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Full-Day Sightseeing Tour of New York City

Combine a sightseeing tour by bus with a scenic cruise on the Staten Island Ferry during this full-day tour of New York City. Go to top attractions such as Greenwich Village, Central Park, Times Square, the Empire State Building, the Brooklyn Bridge, and hop off the bus with your guide for short walks around sites such as the Rockefeller Center. Hear live commentary about the city's history from your guide, and travel in comfort in a climate-controlled bus as you take in the best of the Big Apple.
  • Duration: 5 hours 30 minutes
  • Duration: 5 hours 30 minutes
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US$69.99
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New York Helicopter Tour: City Lights Skyline Experience

See the sights of New York City from up in the air on this 20-minute helicopter tour of the city at night. Take off, and soar over the NYC as you take in aerial views of some of the most famous sights. See the Statue of Liberty, the Rockefeller Center, and Times Square all lit up, and then pass by the Brooklyn, Manhattan, and Williamsburg Bridges.
  • Duration: 30 minutes
  • Duration: 30 minutes
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US$244.00
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US$244.00
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World Trade Center Tour With 911 Museum and 1 World Observatory Tickets

This is a tour of the World Trade Center Complex and events of September 11, 2001. It's a celebration honoring the heroes and the survivors of “Stairwell B” and their actions they took during the attacks on September 11, 2001.Follow the path taken by these First Responders and learn how they withstood the collapse of a 110-story tower, while still inside it. By using historical photos of September 11th, this tour will chronicle the events of that day. Be astonished by the bravery of New York City’s firefighters. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “911 surfer”, who rode down with 88 stories of imploding debris.This tour ends at the Memorial Plaza, where you will learn how the new World Trade Center Complex was designed and constructed.Tickets into the National 911 Memorial Museum is included. This museum is self-guided. Guests are allowed to enjoy the Observatory until closing.
  • Duration: 6 to 7 hours
  • Duration: 6 to 7 hours
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US$105.95
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US$105.95
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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
  • Duration: 3 hours
  • Duration: 3 hours
From  
US$35.00
From  
US$35.00
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World Trade Center Tour with Optional 9/11 Museum Ticket

In remembrance of the events that took place in New York City on September 11, 2001, take this guided, 2.5-hour tour around Ground Zero. Visit the National September 11 Memorial and Museum, aka the 9/11 Memorial, a tribute of remembrance in honor of the many people who were killed on 9/11. See St Paul’s Chapel, a rescue center after the tragedy, plus Financial District landmarks like the New York Stock Exchange, the Federal Reserve Bank and more. Upgrade to include a 30-minute preview and pass to the National September 11 Memorial and Museum.
  • Duration: 3 hours
  • Duration: 3 hours
From  
US$20.00
From  
US$20.00
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets

Take a solemn look at the events of 9/11 during this 2-hour small-group trip to explore the landmarks and memorials commemorating the attacks. Join a local guide as you explore the 9/11 Memorial Pools and key landmarks like St. Paul’s Chapel, the Fireman’s Memorial, and more. Finish with a self-guided visit to the 9/11 Museum. Your museum ticket ensures pre-reserved guaranteed admission.
  • Duration: 2 hours
  • Duration: 2 hours
From  
US$69.00
From  
US$69.00
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Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and One World Observatory

Since the One World Observatory opened in 2015, it’s been the hottest ticket in town. Now you can guarantee your visit with a prebooked ticket to the 101st floor of One World Trade Center. But that’s not all: the full-day excursion includes a ferry ride to the Statue of Liberty, where you can get an incredible view from the statue’s pedestal, plus a visit to Ellis Island and the reflecting pools of the National September 11 Memorial.
  • Duration: 8 hours
  • Duration: 8 hours
From  
US$115.00
From  
US$115.00
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NEW TO VIATOR

911 Ground Zero Walking Tour with 911 Museum Ticket

This is a tour of the World Trade Center Complex, covering the events of September 11, 2001. It's a celebration honoring the heroes and the survivors of “Stairwell B” and their actions they took during the attacks.Follow the path taken by these First Responders and learn how they withstood the collapse of a 110-story tower, while still inside it. By using historical photos of September 11th, this tour will chronicle the events of that day. Be astonished by the bravery of New York City’s firefighters. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “911 surfer”, who rode down with 88 stories of imploding debris.This tour finishes at the Memorial Plaza, where you'll learn how the new World Trade Center Complex was designed and constructed. This is the definitive tour of Ground Zero featuring the heroes and survivors of September 11th. Ticket into the National 911 Memorial Museum is included. This museum is self-guided.
  • Duration: 4 to 5 hours
  • Duration: 4 to 5 hours
From  
US$65.95
From  
US$65.95
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New York City Private Van City Tour

Cruise around New York City on 4-hour private tour. Let your guide chauffeur you around the city and hit all the major attractions such as Central Park, Time Square, the Empire State Building and the Brooklyn Bridge. Your group of up to nine people will be picked up and dropped off at any location you please. 
  • Duration: 4 hours
  • Duration: 4 hours
From  
US$900.00
From  
US$900.00
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Statue of Liberty, Ellis Island and 9/11 Memorial Walking Tour with Optional Pedestal Upgrade

Visit New York City’s most iconic sites with a 5-hour, small-group walking tour to the Statue of Liberty, Ellis Island and the 9/11 Memorial. Board a ferry across New York Harbor as your guide shares stories about Lady Liberty’s remarkable construction, enjoy panoramic views from her viewing platform, then follow the footsteps of generations of immigrants that traveled to America through Ellis Island. Return to the city to experience the poignant National September 11 Memorial, a tribute to civilians, police, firefighters and military that died in the 2001 attacks.
  • Duration: 5 hours
  • Duration: 5 hours
From  
US$46.99
From  
US$46.99
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World Trade Center Walking Tour with One World Observatory Admission

Explore the World Trade Center on a 2-hour walking tour that includes admission to One World Observatory. Listen to live narration via a radio headset as you see St. Paul's Chapel, The Oculus, Brookfield Place, and One World Observatory, in addition to The 9/11 Memorial and other smaller memorials. Your tour includes the walking tour with an informative guide, and your entrance ticket to the One World Observatory.
  • Duration: 3 hours 30 minutes
  • Duration: 3 hours 30 minutes
From  
US$57.00
From  
US$57.00
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Full-Day NYC Small-Group Tour

Experience the ultimate New York City tour on this guided, full-day outing. This comprehensive, one-of-a-kind, small-group experience is a walking, subway and ferry tour of the Big Apple. The authentic trip features famous landmark locations and sites, like Times Square, the Broadway Theater District, Grand Central Terminal, the Brooklyn Bridge, the Statue of Liberty, and much more.  Approximately 5 miles of walking.  Please do not book this tour if you cannot walk 5 miles over 7 hours.
  • Duration: 7 hours
  • Duration: 7 hours
From  
US$109.00
From  
US$109.00
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