Are you interested in?
Tuesday - Sunday: | 07:00 AM - 07:00 PM |
-During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. -We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. -We will confirm the time and exact meeting point by the message option of your booking. -The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. -The guides will say the tour name out loud. -Present your photo ID upon boarding the bus. -If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. -You must be 10 minutes early at the assigned location.
Xel-Ha Park by Xcaret
12 hours • Admission Ticket Included
Xel-Há Park
5 hours • Admission Ticket Included
You can cancel up to 24 hours in advance of the experience for a full refund.
about cancellations
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:What is the policy on face masks and attendee health during Priority Access: Xel-Há All-Inclusive Day Trip with Transportation?
Q:What is the policy on sanitization during Priority Access: Xel-Há All-Inclusive Day Trip with Transportation?
Q:What is the social distancing policy during Priority Access: Xel-Há All-Inclusive Day Trip with Transportation?
Q:What measures are being taken to ensure staff health & safety during Priority Access: Xel-Há All-Inclusive Day Trip with Transportation?
We were able to negotiate those costs and that is the only way to get photos of that experience as cameras of any kind are not allowed.
The bus ride is picking up a bunch of people including you and driving you to the park and then the same case driving you back home… bring head phones and a full battery.
Product code: 6140CUNXEL