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Book online or call: (888) 651-9785(888) 651-9785

Arrival Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal

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Oahu, United States
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Book online or call: (888) 651-9785(888) 651-9785
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icon30 minutes  (Approx.)
Mobile ticket

Overview


Reviews

4.0
star-4
35 Reviews
5 stars
4 stars
3 stars
2 stars
1 star
Reviews by Viator travelers
star-4
Airport shuttle
elliottfamily21
, Dec 2019
We were expecting a 6 person shuttle, but it was a large bus with other people on board going to other places. They were at the airport when we arrived and easily found very friendly. Just not what we expected.
icon Response from Host , Dec 2019
Mahalo for your feedback. We're glad you had a good experience with us. See you soon!
star-5
2019 Vacation
dlmr1970
, Nov 2019
Friendly informative driver, would definitely book with them again and recommend them to friends and family.
icon Response from Host , Nov 2019
Mahalo for your feedback. We're glad to have another happy customer. See you soon!
star-2
There was nobody at the airport waiting for me
my_melody9
, Nov 2019
The company says they haven't received the booking from Viator - but I had a confirmation. After some phone calls and half an hour waiting time some driver agreed to take me to my hotel finally.
icon Response from Host , Nov 2019
Mahalo for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused. We take all complaints very seriously and we do our best to resolve any issue you have encountered with us. We recommed you call us or email us at least 3 days prior to your transfer date as mentioned on your reservation voucher. This is to make sure we have received your reservation from Viator, since sometimes Viator doesn't send us the notifications right away.
star-1
No show
Abraham L
, Nov 2019
I arrive from my flight and there’s no one here to greet me or take me to my hotel. I’ve since cancelled my return shuttle with this company. Beware!
icon Response from Host , Nov 2019
Mahalo for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused. We take all complaints very seriously and we do our best to resolve any issue you have encountered with us. Can you email us directly to customer@viptrans.com and let us know more details about your experience, to investigate what happened and to take further steps to ensure this won't happen again in the future. Looking forward to hearing back from you.
star-4
Arrival Transfer
Robynk1308
, Nov 2019
Everything was well organised, just thought we we going to be in a smaller vehicle, as per the website, but were picked up a big tour bus. But still a good transfer
icon Response from Host , Nov 2019
Mahalo for your feedback. We're glad you had a great experience with us. Hope to see you guys soon!
star-5
Fantastic and Reliable
danielfJ6279AA
, Oct 2019
Always good to arrival from a long flight to find very friendly happy staff for both arrival and departure transfer
icon Response from Host , Oct 2019
Mahalo for your feedback. We're glad to have another happy customer. Hope to see you soon!
star-5
Cruise Shuttle
Adrianna742
, Sep 2019
Very fast and efficient, friendly service....got us to the cruise ship with ample time to spare...thank you.
icon Response from Host , Sep 2019
Mahalo for your feedback. We're glad to have another happy customer. Hope to see you soon!
star-1
No VIP person at baggage area for pick up
Departure44185
, Sep 2019
We had reserved and paid for a pick up at HNL airport Sept.13, 2019 and when we arrived last night there was no one there to receive us. We finally found someone from VIP (without a green and white shirt???) at the luggage area, who finally after a lot of phone calls to their office, agreed to take our voucher and drive us from the airport to our hotel in Waikiki. No one had our names on their lists for a pick up. We have another voucher for Sept. 27 for a pickup at Pagoda Waikiki hotel for an early pick up to go to the HNL airport. I really do hope that someone from VIP will show up to take us to the airport for our flight back home!!!!!
star-5
Safe, Secure, Friendly and Efficient.
isusancarter1
, Sep 2019
Vera pleasant experience,, James was the best. He was kind, considerate and knowledgeable. I will definitely use this company again
icon Response from Host , Sep 2019
Mahalo for your feedback. We're glad to have another happy customer. Hope to see you soon!
star-5
Excellent
Nathan S
, Aug 2019
We arrive Honolulu airport and get the transportation to Ramada Hotel Wikiki ,I recommended very much Thanks,Nathan
icon Response from Host , Aug 2019
Mahalo for your feedback. We're glad to have another happy customer. Hope to see you soon!

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Product code: 14868P10

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