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Departure Transfer: Airport Shuttle Honolulu and Waikiki or Cruise Terminal

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Oahu, United States
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Book online or call: (888) 651-9785(888) 651-9785
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icon30 minutes  (Approx.)
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Overview


Reviews

4.0
star-4
15 Reviews
5 stars
4 stars
3 stars
2 stars
1 star
Reviews by Viator travelers
star-2
Hawaii vacation 2019
dlmr1970
, Nov 2019
The driver that picked us up seem very unorganized. We were told we had a 12:30 pickup time he called my cell at 11:00 and left a message. We called him back he did not answer and when he called us back he seemed very rush said he would be right over and just hung up. Then he picked us up on the busy front street instead of the not busy one way side street that we could have gotten in thee van from the curb and not walk along side a busy traffic street to get in.
star-5
Fantastic and Reliable
danielfJ6279AA
, Nov 2019
Always great when a transfer is early and waiting to go with friendly faces to great you. Very helpful with the luggage.
icon Response from Host , Nov 2019
Mahalo for your feedback. We're glad you had a great experience with us. Hope to see you soon!
star-5
Best driver ever
ejsaliba2019
, Sep 2019
Driver was on time, he carried our bags, he was very pleasant, courteous, friendly and even gave us a commentary on Hawaii while driving us to the airport. Highly recommend this company.
icon Response from Host , Sep 2019
Mahalo for your feedback. We're glad to have another happy customer. Hope to see you soon!
star-5
Great Service
jchism123
, Jul 2019
The timeliness of our pick up from the cruise port was on time. The driver was really courteous and very engaging. Overall great experience
icon Response from Host , Jul 2019
Mahalo for your feedback. We're glad to have another happy customer. Hope to see you soon!
star-1
WORST EXPERIENCE EVER!
CJKaz
, Jul 2019
Been here a dozen times for business and pleasure. Have used many companies and local cab service. First experience with VIATOR and was horrible! No sign with name as promised. No assistance with bags as promised -- in FACT - I had to look for the representative and OTHER companies showed us where they were!!!!! When we arrived, we had to wait for other customers - who went to wrong meet location --- and while waiting, they missed the receiving representative, went to pick-up and were sent along without us! leaving us to wait for another bus. Finally got to our hotel 1.5 hours later and after everyone from every other company already made it. On hotel pick-up for return ... they showed 20 minutes late, after telling me to arrive at pick-up 15 minutes early! Horrible!!!! I took a flat-rate cab for $30 less and controlled my own time and departure rather than wait for these folks .... I'll walk before I ever take them again!!
icon Response from Host , Jul 2019
Dear CJKaz, thanks for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused. We take all complaints very seriously and we do our best to resolve any issue you have encountered with us. Can you email us directly to customer@viptrans.com and let us know more details about your experience, to investigate what happened and to take further steps to ensure this won't happen again in the future. Looking forward to hearing back from you. Mahalo,
star-5
Great Service
LiziT123
, Apr 2019
Best way to get to and from the Airport to Hotel accommodation. Reasonable price, efficient, friendly, on time. This company was awesome. Will definitely pick them again.
star-5
Waikiki ride
mrturner2016
, Mar 2019
There were nine in our group, plus luggage. We had a comfortable, clean van suitable for our needs, with a friendly, professional driver. He made the trip fun.
star-5
Very affordable ....Simply the best!
elviswestaustralia
, Jan 2019
On time , very friendly, caring , courteous , knowledgeable and helpful - our driver was all of these things and more. The van was comfy and all in all , it was a great end to a great holiday in beautiful Hawaii !!!! Will definitely be using u guys again!

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