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Reach the heights of Paris's most iconic monument while bypassing the long wait with a skip-the-line ticket to the Eiffel Tower. Head to the front of the line and ride the elevators up to the first and second levels for marvelous views of the Trocadero gardens, the Louvre, and other famous monuments. Keep going all the way up to the summit level, where the whole of Paris stretches around you in an unforgettable panorama.
Access all three levels of the city's most famous monument
Avoid the hassle of long lines with priority entrance
Visit the tower according to your own schedule and pace
Includes the services of a tour host to help you find your way up the elevators
Why Travelers Choose This Tour
This skip-the-line tour includes access to all three floors of the Eiffel Tower.
We went to visit Paris last week and we booked trough this company and paid £119! We couldn’t go to the top because it was too windy which is fair enough but Viator wanna give us back £9 each!! How is that fair??! Don’t book trough this company because if it’s anything this is how much they gonna refund you! They not fair company at all!! Very disappointed!
As written many times by mail 5 times the refund take time because we need to be refunded directly by the eiffel tower. We dont have any responsability about the closing of the summit, and all the informations are clearly written on the policy of your tour.
It’s nice to have the access, but you can book this without using Viator. If you can do the research, you are able to make your own way quickly without having to wait for a large group. Took 30+ minutes to get from the meeting point and through security to just wait in line inside at the base for the elevator all due to waiting for people you don’t know since they release you there to your own doings. Had I just had our own access I could have done it without worrying. Also, don’t be stuck on your time you book; it changes and when it does, you’re at the mercy of tours open times they have available which is frustrating. So as long as you book your tickets in advance and do it by yourself and meet at the time you choose you’d enjoy the tower much more as you’re on your schedule.
Dear Jonathan Rasey,
Thank you for your review. Actually we are aware of your situation. This is not happened exactly as you have described. Your inconvenience is happened because of the Eiffel Tower's last minute update.
It was informed to you by e-mail as below :
"Dear Jonathan Rasey,
We are contacting from Paris Business and travel according your Eiffel tower visit on 31th December.
We received the information from Eiffel tower management :
Eiffel Tower will be closed because of security reasons on December 31 at 9 p.m.
The last entrance will be at 7.30 pm .
We would like to arrange your tour on 1th January at 20.00 (8pm); 20.30 (8.30pm); 21.30(9.30pm)
We are waiting your kindly reply as soon as possible"
So this was a decision taken by Eiffel Tower Management and we both Viator and Paris Business & Travel are depending on their update. After informing you about this situation, all our team was at your service to arrange your booking's entrance timing for the best options they can. We understand very well that you were disappointed. We are sorry for that inconvenience happened. After all we hope you enjoyed your visit.
Please consider that 31st of Dec 2019, as being the last day of the year, is too much crowded and Eiffel Tower Management seems had to take this decision for security reasons.
We hope this explanations once more helps you understand that it is not coming nor from Viator, Neither from Paris Business & Travel.
We had to wait for almost 40 mins before the host came and everyone who bought the tickets(around 30 of us) were waiting in the cold and rain.
When the host came she just gave us the tickets and we went to the Eiffel Tower. We could have easily got a ticket ourselves for half the price and would have saved almost an hour.
We would gladly give you all the explanations about your experience but we don't have any information about your booking's ref no or date or your booking's lead traveler name. So despite we count too much on our customers opinions, your review becomes meaningless because of this missing informations.
If your booking was after 5th of Dec 2019, we would remind you that there is stil a huge strike for the transportaion in Paris. So this situtation shouldn't be realized normally. But when there are this kind of unexpected strikes, we would suggest you to read other reviews of this same product by other customers before calling it "Worst decision to pay extra".