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Leaning Tower of Pisa Entry Ticket

Pisa, Italy
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icon30 to 40 minutes  (Approx.)
Mobile ticket


The 12th-century Leaning Tower of Pisa ranks among the most recognisable sites of interest in all of Italy, and the entrance queues can be long. With this skip-the-line entry ticket, beat the queues and climb the 294 spiral steps to the top of the tower. Admire the fine stonework up close, and gaze out over Pisa’s Cathedral Square and Miracles Square.
  • Climb the 294 spiral steps to the top
  • Sweeping views over Pisa’s historic Cathedral Square and Miracles Square
  • Admire the ancient stonework up close
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Where is my ticket?
We will send you an email with your ticket; please print these tickets prior to your visit.
2019 Jul

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43 Reviews
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1 star
Reviews by Viator travelers
BE AWARE, the local tour group will change your time and keep your money!
, Oct 2019
Booked my trip for Italy in April 2019. I requested and confirmed a specific timed entry of 10:30 into the Leaning Tower of Pisa due to my cruise ships port itinerary and needing to be back on the ship at a certain time. We called to confirm the timed entry after we purchased the tickets and everything was good. In July 2019 we left for Italy and boarded our cruise ship. Two days before we are scheduled to go on the tour the local group sends us an email stating they can not take us into the tower until 12:30 which was outside of our time window ad not the time we paid for. Requested a refund due to the vendor not being able to fulfill our tour (we didn't get to go into the Tower at all) and was DENIED a refund. The Tower itself is beautiful and I am heartbroken over not getting to climb it. We were at no fault and the vendor did not provide the service, to change a confirmed time entry and then to refuse to issue a refund they knew they could not fulfill the request is theft by deception.
Pisa entry ticket
Anne-lise K
, Aug 2019
Pisa was very good, but The ticket that I bought through you, was no good. It means that I did not get all of my ticket so that we could not get in, I had to buy a whole new ticket at the ticket entrance.
Complete Waste
Rebeka C
, Jun 2019
If I could give this review a zero, I would. We did They told me "all sales are final" but I DID NOT RECEIVE WHAT I PAID FOR! Very frustrated and a waste of money!! Though I've had good experiences in the past with Viator/Travel Advisor. I not even get to use our 3 tickets, which we paid for two months in advance. We were told we would be put on a waiting list once we purchased them, and then we did not get confirmation and the actual ticket until the day we left the U.S. to go to Italy. Even though we requested 4:30pm tickets and our email confirmed 4:30pm, the actual ticket attachment they sent us stated 5:30pm, which prevented us from using it (we were not able to stay until 5:30pm due to our travel plans).Thankfully we were able to purchase separate tickets on-site (the last tickets they had for that day/time) so we got to go in the tower, no thanks to Viator. I had to email and call several times to request a refund and I never did get a refund. The workers at the tower said this happens all the time - it should not!! WILL NOT USE VIATOR AGAIN and take the chance of this happening again.
much too late
, May 2019
the tower of Pisa is great.punctum. The viator service was bad.punctum. Getting an empty ticket-pdf last week, writing mails, getting no answer and the correct pdf 2hours !before the tour start via mail-already on the train to Pisa, no chance of printing the ticket, but having been informed, that only a printed ticket will be accepted. So what!?! Luckily the ticket shown on the mobile screen was accepted, otherwise I would have payed for nothing.Bad timing, bad support :-(
booking tickets and times before...
jane w
, Oct 2018
booking tickets and times before arriving is essential otherwise you will not get in . You have to put your belongings into a locker but phone and cameras you can take up the tower . Steps are very slippy so watch out
Loved it! Only problem was with my...
Anita F
, Sep 2018
Loved it! Only problem was with my phone and since the tickets were on my phone we had to buy new ones. They wouldn't accept the confirmation email I had printed out.
Getting tickets for the tower is an...
Emilia K
, Jul 2018
Getting tickets for the tower is an absolute must. The line is otherwise terrible. Remember to be there about 30 minutes before your scheduled time, because you may not be allowed to enter. You cannot enter the tower with bags and bagpacks, so make sure to allocate time to leave them in a nearby ticketing office in a special lockets. If you have the tickets - do not wait in line, just approach the guards before the tower.
Tickets were very easy to get and...
, Jun 2018
Tickets were very easy to get and use. Came by email well before our trip began, so we had no worries with getting into the tower. Skipping the ticket line also saved us lots of time. Unfortunately, the ticket does not include any guided tours. Overall good experience.
The ticket arrived more than 45 days...
Mandy W
, May 2018
The ticket arrived more than 45 days before the tour and was easy to access. Having this ticket prevented us from standing in what appeared to be a more than one hour line to get tickets that would have been for several hours later. Highly recommend!
Tickets easy to obtain and the whole...
Ronald T
, Mar 2018
Tickets easy to obtain and the whole experience was very good. I am 80 years old but I made the climb without to much difficulty.

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