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Rio de Janeiro - Galeão Airport private departure transfer

Rio de Janeiro, Brazil
Book online or call: (888) 651-9785(888) 651-9785

From US$38.97 per group (up to 4)

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icon30 minutes  (Approx.)
Mobile ticket



2 Reviews
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Reviews by Viator travelers
Bad experience, driver never showup
, Dec 2019
Very disappointed. I arrived at 4pm, it took me 1 hour in immigration, then I picked up my luggage and when I went to the pick up area, nobody was waiting for us. We waited for 1 hr and then I called to Viator and then I was told that they will try to email the dispatcher and they will call me back in 40 minutes. Nothing ever happened. I called one more time, I spoke with another agent, and I was told that they will try to find another dispatcher, but they never called me back or sent anybody to pick me and my family up. I was told for the 2nd time that Viator was unable to get a hold of a dispatcher which we then had to wait another hour. When I spoke with the 3rd agent, she informed me that I was able to get a refund for this booking. I am requesting a FULL refund for my booking, which was scheduled for 12/20 and also for 12/27. Please advise what information is needed so I can receive my entire refund for this poor experience.
icon Response from Host , Dec 2019
Hello, can you please send us to your reservation number so we can investigate further? Thanks

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Product code: 92439P138

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