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Book online or call: (888) 651-9785(888) 651-9785

To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before booking. The WHO is closely monitoring the coronavirus and more information can be found here.

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Rio de Janeiro - Galeão Airport private departure transfer

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Rio de Janeiro, Brazil
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Book online or call: (888) 651-9785(888) 651-9785

From US$38.97 per group (up to 4)

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icon30 minutes  (Approx.)
Mobile ticket

Overview


Reviews

3.0
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2 Reviews
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Reviews by Viator travelers
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Bad experience, driver never showup
Tokyo34454
, Dec 2019
Very disappointed. I arrived at 4pm, it took me 1 hour in immigration, then I picked up my luggage and when I went to the pick up area, nobody was waiting for us. We waited for 1 hr and then I called to Viator and then I was told that they will try to email the dispatcher and they will call me back in 40 minutes. Nothing ever happened. I called one more time, I spoke with another agent, and I was told that they will try to find another dispatcher, but they never called me back or sent anybody to pick me and my family up. I was told for the 2nd time that Viator was unable to get a hold of a dispatcher which we then had to wait another hour. When I spoke with the 3rd agent, she informed me that I was able to get a refund for this booking. I am requesting a FULL refund for my booking, which was scheduled for 12/20 and also for 12/27. Please advise what information is needed so I can receive my entire refund for this poor experience.
icon Response from Host , Dec 2019
Hello, can you please send us to bookings@mytransfers.com your reservation number so we can investigate further? Thanks

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Product code: 92439P138

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