While we strive to make every trip perfect, sometimes things don't go to plan. Requesting a refund is easy!
Locate the booking in question and select 'Request a Refund.'
Most refund requests are processed within 48 hours, but the process can take up to 7 days.
If your refund request is approved, it may take 5-7 business days from the date the refund is processed to appear on your statement, depending on your financial institution.
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