Thank you for your review! I am sorry to hear that Helsinki Card did not feel the right choice for you.
Unfortunately we did have some very busy days at sightseeing tours during the holidays. The only reason you could not take the tour you wanted, was the availability of the seats, not that you had Helsinki Cards. People who were let in had a prebooking. Guests without a prebooking/ticket for a certain time, are served with first come first served polisy, regardless if they have Helsinki Card or want to buy a ticket.
Only National Museum of Finland has free entry once a week, Fridays. Other museums can have free entry once a month, two of them every last Friday of the month https://www.myhelsinki.fi/see-and-do/sights/free-admission-days-at-museums-in-helsinki
We strive to ensure that when you are buying the Helsinki Card, you have all information available, that affects the decision. Your feedback helps us with this goal.
I hope you enjoyed your stay in Helsinki, even when you felt dissapointed with your purchase.
Kind regards,
Soile
Stromma Finland