Dear Customer,
Thank you for your feedback. We are so sorry to hear that you did not enjoy this tour as much as other guests.
We understand that many customers might already know a lot about the history and culture of Finland. But in another hand, there are many customers who do not know anything about Finland. We always introduce the history and culture of both Finland and its capital city Helsinki. When we are at the sightseeing attractions, we share the story of the attractions with our guests. Our guide always do their best to balance between the history, culture, facts, and fun stories of locals to make the tour enjoyable.
Thank you for your feedback, we have refund you the tour fee fully. We really wish if it is possible that you could let us know more about the details, so we should know how we can improve our tour.
We wish you have a nice summer!
Best Regards,
Helsinki Tour Team