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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

Krakow, Poland
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icon6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English


Make your visit to Auschwitz-Birkenau Memorial and Museum as easy as possible on this tour from Krakow. In a small group limited to eight people, travel to the former Nazi concentration camp in a comfortable minivan before embarking on a shared guided tour of the complex. Hotel pickup and drop-off in Krakow are included.
  • Tour of Auschwitz-Birkenau Memorial and Museum from Krakow
  • Make the experience of the camp as convenient as possible
  • Tour the former concentration camp to learn about its history and see original features
  • Small-group transfer limited to eight people, meaning less stops and pickups
  • Hotel pickup and drop-off in Krakow are included
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
How can I let you know where to pick me up?
We offer pick ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.
Jul 2019


1,005 reviews
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1 star
Reviews by Viator travellers
Auschwitz Tour
, Feb 2020
Very well organised, and well worth the money and visit. Would recommend using the guys for your trip to Auschwitz.
Overview, Worth to know, Useful tips
, Feb 2020
OVERVIEW: It's a place definitely worth visiting with a guide. Our guide was really great and very knowledgeable. Pick up was on time. You get a set of headphones connected to guide's microphone so you can hear everything she/he says without a problem. I have a hearing impairment and managed to hear every single word she said. It also feels respectful to the place (i.e. no shouting by different guides etc). WORTH KNOWING: I thought I'm booking a trip of 8 people, but it's only transfer of 8 people. You later join a bigger group (about 25 of us) to walk around the camps. I really wanted to avoid going in a big group, that's why I chose this tour. So was a bit disappointed that the description is not exactly pointing that out. If we wouldn't be provided with headphones, I would definitely struggle to hear. I didn't see any small groups walking around, just large groups like mine or individual people without a guide. But it's all organised very well and the guides are the official Auschwitz guides and historians. USEFUL TIPS: Wrap up if you go in the winter months! Its absolutely freezing! Also, make sure you pack your lunch and some drinks since the cafe there is extremely expensive (10zl for a KtiKat, 17zl for a drink, which is about 3x the regular price). I went to a local bakery in Krakow in the morning to grab us some fresh sandwiches. We left the food in the car to have it during the break between Auschwitz I and II.
Completely as expected
, Feb 2020
Good experience. Well organised. Picked up in time. Guide at the camps was good and interesting. Not sure if I would buy the packed lunch again as cold sandwiches and fruit are not my thing. I’d probably buy from the kiosk in the morning break or take my own.
Must visit
, Jan 2020
Very well organised visit. The site is a must for those who want to see what the crime of genocide means and how 20th century technology was used to implement it. Very helpful driver and excellent guide at the site.
Ann S
, Nov 2019
This tour was amazing in a variety of ways. It further educated people in how these atrocities were committed and to never happen again. It was extremely emotional and can only serve to ensure future generations aware how this was to happen.
Left feeling very disappointed
John F
, Oct 2019
First of all one toilet that you have to pay additional 2 zloty to use. Extortionate prices for food and drinks. We booked a tour with a guide which we thought would be a days visit, we spent 11/2 hours at Auschwitz and an hour at camp 2. No time for contemplation or reflection. This is not about commemorating the dead but more of an opportunity to profit. I am very sad that the awful wickedness of this period in history is further compounded by outright disrespectful profiteering
Great service
Jorja M
, Oct 2019
Greatly organised tour, efficient pick up and drop off and small tour group. Location tour is run by seperate company.
Auschwitz Transport
, Oct 2019
The driver (Igor), who transported us, was punctual, professional and friendly. He was very clear with instructions and setting expectations on what the plan was. He was also willing to answer any questions we had regarding Krakow and did more than just drive us back and forth.
icon Response from Host , Oct 2019
Thank you very much for amazing review. I am glad that you enjoyed your tour and it is so nice to hear that we could help. All the best Thomas
Auschwitz-Birkenau Tour - Highly Recommend
Thomas T
, Oct 2019
With this being our first time visiting Poland, we wanted to ensure we paid our respects to the victims of the Holocaust. This tour made it easy for us to meet this goal. It provided a personal, front-door pickup by our driver -- followed by a 75-minute drive to the memorial sites from Krakow. During this drive, a 50-minute video is provided that gives footage taken when the concentration camp was liberated. The tour of Auschwitz-Birkenau is provided in two parts -- Auschwitz for 1.5 hours and then Birkenau for 1.5 hours with a very short break between them. We followed previous reviews to bring sandwiches/snacks during this break. There are places to eat at the memorial sites, but time is very limited. The tour itself was very informative with our tour guide providing detailed specifics throughout each location. We are providing 4 out of 5 stars because it is a crowded tour and appeared to be rushed. I would like to go back and walk through both sites at my own pace to allow for time to thoroughly read all museum placards. Afterwards, our driver dropped us at our hotel front steps. If you want an easy way for transportation to/from the Auschwitz-Birkenau memorial sites with an informative guide, this tour meets the criteria.
icon Response from Host , Oct 2019
Thank you very much for amazing review. I am glad that you enjoyed your tour and it is so nice to hear that we could help. All the best Thomas
Loved the tour/sites, but much too rushed.
, Sep 2019
The pickup was good and timely, the tours of Auschwitz-Birkenau were quite rushed and packed with other groups, but informative and very interesting. Really needed more time to take pictures, explore the sites, and visit the shops, but we were much too rushed through. Also, the guide once at Birkenau, did not use the headphones, so it was much more difficult to hear him. Was great to have the small lunch (at additional cost) that our guide got for us during the tour, but only had ten minutes with which to eat it and use the restrooms, etc. We were back at our hotel by around 3:30, so seemed like more time could be added and would make this much more enjoyable.

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