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9/11 Memorial and Ground Zero Tour with Optional One World Observatory Entrance

New York, United States
Book online or call: (888) 651-9785(888) 651-9785

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up to 24 hours in advance
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3 hours (Approx.)
Mobile ticket
Offered in: English


Get a better understanding of the September 11 attacks on New York City on this guided walking tour. With a local guide by your side, visit the National September 11 Memorial and Ground Zero and hear stories about the event that changed a country and the world. See the impromptu memorials that sprang up in St Paul’s Chapel and the incredible reflecting pools and the Fireman’s Memorial. There’s also an optional upgrade to visit the One World Observatory.
  • Walking tour of the National September 11 Memorial and Ground Zero
  • Walk from St Paul’s Chapel to the World Financial Center in Lower Manhattan
  • Visit the Fireman's Memorial and the 9/11 Memorial reflecting pools
  • Hear heroic stories from a guide with a personal connection to the events
  • Select a morning or afternoon departure time
  • Upgrade for a pre-reserved ticket to the One World Observatory

Why Travellers Choose This Tour

Get a complete 9/11 Memorial and Ground Zero experience as well as optional entry to One World Observatory.
Get started by heading to St. Paul’s Chapel in Lower Manhattan where you’ll meet the guide outside. In the wake of the attacks on September 11, this church, the city’s oldest, became a haven for rescue workers and a place for mourners to find solace and pray. 
Browse among the photographs and other memorabilia that are on display on the interior of the church. After looking around inside, head to The Oculus, which serves as the entrance to the WTC transportation hub.
Then visit Ground Zero and the National September 11 Memorial with your guide. See structures such as Brookfield Place (formerly known as the World Financial Center) and listen to your guide regale tales about the day when two jumbo jets flew into the two World Trade towers, a day that shocked the world. 
See the Fireman’s Memorial and meander around the area where the two World Trade towers once stood. Take a moment to ponder the incident by staring into the two giant reflecting pools, the footprints left by the Twin Towers, as you read some of the names of the 3,000 victims of the attacks that are inscribed on the side of the pools.
After, the guided portion of the tour ends here. But if you’ve opted for the upgrade, head over to One World Trade Center to ascend up to One World Observatory for a spectacular view. 
One World Observatory Admission: Skip the (usually) long line with your pre-reserved ticket and head right to the elevator, or Sky Pod, as they are called here. While ascending up 102 floors, take delight in a short video that shows how New York City has changed and transformed in the last few centuries. On the 100th floor, be sure to stop and take in the incredible views while standing 1,250 feet (365 meters) in the sky. And if you’re not too afraid of heights, walk out onto the 14-foot (4-meter) Sky Portal where you can look right down on all the street activity happening below. 
Once on the 101st floor, enjoy a beverage or something to eat in the cafe or fine dining restaurant.

Traveller Photos


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Reviews by Viator travellers
This was a great walking tour of the...
Steve L
, Mar 2018
This was a great walking tour of the area at ground zero. Peter did a very good job of explaining the event and the buildings involved in the immediate area. You could do this tour on your own, but you would not have much of the details provided by the tour guide. The end of the tour put us on top of the World Observatory for an awesome view of Manhattan. Weather was not good, so will not post any pictures as they were marginal at best. Can't beat this on a clear day!
Although tragic without doubt the...
Mark S
, Mar 2018
Although tragic without doubt the tour was awesome made even more so by the tour guide who shared her personal experience of being at school when this unspeakable event happened. Very very moving.
Our tour guide Peter was excellent...
Paula W
, Jan 2018
Our tour guide Peter was excellent he gave us lots of information in a respectful manner with a touch of humour. We were in New York for one day and this was the only tour we did and I can highly recommend it. We had a drink at the top of the tower with amazing views over the Big Apple
Allison was a great guide. Very...
, Jan 2018
Allison was a great guide. Very informative. It was a moving experience. The view from One World Observatory was incredible. I ate lunch at the restaurant, which was delicious, and enjoyed the view tremendously.
There is a big problem here. Even...
, Dec 2017
There is a big problem here. Even though the title clearly reads 9/11 Memorial and Ground Zero Walking Tour with One World Entrance, it does not include the memorial. It is only a walking tour. We had to buy tickets and enter the memorial as a different venue.
We had a terrific guide on this trip...
Robert A
, Dec 2017
We had a terrific guide on this trip - he really knew the history and area. Very moving to see this in person and if you had been in the original buildings sometime before 9/11 there was an eerie feeling to see this place again. Recommend the zone World Observatory as you do get to jump the line - it is a long line - and get right into the elevator to 5he top. Great views of the city on our visit, well worth seeing. - we had lunch there - not great food but you get a private restroom that the masses are not get g.
Despite the appalling weather that...
Mrs S M Blood B
, Dec 2017
Despite the appalling weather that day, we had a blizzard, the tour was excellant and the guide full of interesting but not boring information. The trip up the One world observatory was rearranged due to the weather but when we did go we observed sunset over New York amazing
It wasn't as good as the previous...
Patricia J
, Dec 2017
It wasn't as good as the previous tour we went on a few years ago. She totally missed out the church! Also, as the guide was only 9 years old at the time of 9/11, so it was stretching it a bit to claim she had some special insight, apart from just happening to not be able to go to school for a week or two - no doubt like 1,000s of other kids at the time. We didn't learn anything new.
The tour guide was great and knew so...
, Dec 2017
The tour guide was great and knew so much about 9/11. It was fascinating and emotional to hear his story and stories from others about the day. I don't think there is anyone from my generation who doesn't remember where they were when 9/11 happened. I would recommend this tour to anyone visiting NYC.
Daniel is an excellent guide...
Nancy M
, Nov 2017
Daniel is an excellent guide — passionate, articulate, knowledgeable, and engaging. Even though we were freezing, he was able to keep our interest and attention. No small feat.

Product code: 5250GZOWO

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