Start your vacation on a high note when you pre-book this transfer service from Kuala Lumpur International Airport (KUL). After retrieving your luggage, meet your driver and other passengers at the arrivals hall. Then, head to your vehicle for a comfortable ride to your accommodation located in the city center of Kuala Lumpur.

Avoid the hassle of waiting in long taxi lines
Your driver meets you holding a nameplate
Upgrade to a private car for a direct transfer
A small group means fewer stops along the way

What's Included

One-way Transfer to Kuala Lumpur Hotel.
All taxes, fees and handling charges.
Airport Paging.
English Speaking Driver.
Hotel drop-off
Air-conditioned vehicle

Additional charges may apply for out of Kuala Lumpur City Hotel
Gratuities
Between 2300 Hrs to 0600 Hrs, 50% surcharge will be apply. Pay direct to driver upon arrival

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

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End point

Federal Territory of Kuala Lumpur
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Return point: Kuala Lumpur City Center Hotel

Pickup details

Departure Point: Kuala Lumpur International Airport (KLIA) or Kuala Lumpur International Airport 2 (KLIA2) Address: Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia Directions: International/Domestic Arrival : iTours airport representatives will be waiting in the paging area with a sign with your name. The paging area is on the left-hand side of the Exit Gate at the International Arrival Hall, after the Baggage Collection Area and Customs Check Point. Additional Note :It is best to look for your airport representative at the paging area. Best place to wait is at near information counter. Return point: Kuala Lumpur City Center Hotel

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Children must be accompanied by an adult
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
Each traveler is allowed a maximum of 1 or 2 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Littering & smoking is prohibited inside the vehicle.
FOR AIRPORT PICK UP: Upon arrival at KLIA/KLI2 Meet and greet by our representative and transfer to Hotel=
Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.Please wait at the waiting area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.Please call us on your own should you face any challenges.

If last minute booking (less than 6 hours,please call hot line no)
Stroller accessible
Near public transportation
Infants must sit on laps
Arrival & Departure time between 2300 Hrs to 0600 Hrs, 50% surcharge will be apply. Additional chargers need to pay direct to Driver upon arrival/departure.
Most travellers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

about cancellations.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on face masks and attendee health during Kuala Lumpur Airport Transfer to Your Hotel?

A:The policies on face masks and attendee health are:

Face masks required for travellers in public areas
Face masks required for guides in public areas
Temperature checks for travellers upon arrival

Q:What is the policy on sanitisation during Kuala Lumpur Airport Transfer to Your Hotel?

A:The policies on sanitisation are:

Hand sanitiser available to travellers and staff
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised

Q:What is the social distancing policy during Kuala Lumpur Airport Transfer to Your Hotel?

A:The policy on social distancing is:

Social distancing enforced throughout experience

Q:What measures are being taken to ensure staff health & safety during Kuala Lumpur Airport Transfer to Your Hotel?

A:The policies on staff health & safety are:

Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms

Traveller Photos

Traveller Tips

Once picked up, drive to our hotel very good and driver pleasant.

Very helpful airport staff and very very friendly driver , a lot of useful information provided by the driver.

Reviews

4.5

35 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-10 of 35 reviews

Lack of proper instructions

Karen_R, Mar 2020

Lack of communication. Had to phone the office at least 3 times to find out where the driver was. And rather than tell us, said the driver would ring. Our ticket said go to the bus station. Turned out, he was waiting for us on level 1 gate 3, over the other side of the road. The correct information had been sent to us via WhatsApp during our flight. As I hadn't engaged data roaming at that point, and not been told the info would be on WhatsApp, didn't get the messages. As level 1 gate 3 is where everyone gets picked up, not sure why this couldn't have been put on the ticket in the first place. We wasted 50 minutes! Once picked up, drive to our hotel very good and driver pleasant. Very good value for money as there was 4 of us. Just a bit of a shame about the start!

transfer to hotel

fdavid1963, Feb 2020

great service would recommend to anyone. ready and waiting for us they even text you to let you know where they standing.

Efficient and friendly service

arthurzilbert, Jan 2020

Arrived at the Kuala Lampur airport and after leaving the baggage hall our name was easily spotted by the exit gate. The lady who met us call Rajnit who was there 5 minutes later for pick up He gave us a tour of the city on the way to our hotel Very efficient. Clean modern SUV Would definitely use again

Quietly Efficient

Desmond_P, Nov 2019

Rep was there when we exited and we found him without any problems. He escorted us out to the pickup area and waited while our vehicle arrived. No fuss trip into KL to our hotel.

Perfect pick up and transfer

Marit L, Oct 2019

We were greeted with my name just stepping out from the arrival gates at the waiting area and during our transfer to the hotel we got some information about Malaysia from the driver that made the almost 60 minutes transfer to the city very interesting. Car was nice and clean. Price was great as the taxis take the same price when driving by meter from airport to the hotel we were staying:)

Don’t do it

Geoff H, May 2019

This was the most unfriendly service to start with. I had to stand by a sign taped to a railing for about 10min before someone came then I was told to wait, not a friendly hello or welcome another lady came and told me the same thing. After about another 10 other people came and we were taken roadside and waited for our driver. After about 20min in the car the driver got a call and told me the other people were in the wrong car and we had to go back to the airport to pick up the correct people. Now 40min later we get back on the road.the driver was rude and ten after all this we had to stop at the cars travel agency to pick up documents for the other people in the car before being dropped off. Would never use this service from the airport again. Use Grab which would cost less and the drivers know where there going

Wise purchase

Tomi A, Jan 2019

I arrived at 1:30am and was uncertain about the taxi situation. The driver had my name on a sign and quickly and safely took me to my motel.

Good car with nice driver

Ahmed_F, Oct 2018

Very helpful airport staff and very very friendly driver ... a lot of useful information provided by the driver.

Great service!

Prativa_P, Aug 2018

The service was great. No hassel at all. There was someone to pick up at the arrival section with my name. The ride was smooth and on time. I would recommend this service for anyone travelling to Malaysia and needing a ride from airport to your hotel.

Ok, but made us uncomfortable by...

Ramon_V, Jun 2018

Ok, but made us uncomfortable by keeping us in the car when we arrived to our hotel. Made a phone call and asked for our room number. Very weird and we didnt like that. And starting questioning us if we paid or not. Wouldnt recommend

Very reliable service. Driver was...

Sean G, Mar 2018

Very reliable service. Driver was waiting for us with a clearly marked sign as we exited immigration.

Driver was on time and provided a...

Sean G, Mar 2018

Driver was on time and provided a friendly and efficient service for a good price.

The driver waited for us over an...

Christopher_D, Feb 2018

The driver waited for us over an hour because of the delayed flight and crowded passport control. The ride itself was fast and efficient. Would not hesitate to use the company again.

Efficient and reasonable price. Great...

ArtElout, Jan 2018

Efficient and reasonable price. Great drivers- both ways!

Questions?

Product code: 38355P1

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