Mexico City Airport Round Shared Transfer

Amigos Tours made us wait one hour. Waiting for second couple. They said “only 10 minutes “. Not again. Taxi or Uber if next time.

The pick was was seamless and spot on. Professional and courteous on both counts.On the return flight unfortunately not so much. Being told our pick up time is 5 hours before our international flight seems a bit excessive. With traffic light on the holiday Jessica Gonzales at Amogo tours was adiment on that early and would not budge. Found her to be poor in listening skills and st times interrupted my wife.I leave it at this-if she was an employee of mine she would would be re trained. My personal feeling of this interaction anyways.

Great service. The flight was early by 30 minutes and they were there sign in hand! It was good to be received with a friendly smile in a different country. Gave us a quick orientation about the city and customs and off to the hotel. On leaving, they were there on time!!! It was a good close to the Mexico City adventure.

We were not happy of the arrival transfer. It took a while before we found the person to meet us..She came late and was in pick blouse (not the white color you specified). Then we had to wait for the arrival of another passenger who they said will be with us in the car. We had to wait for our car and was just told thru the phone that it was coming late due to the traffic in Mexico City. When the car arrived, they made the other passenger ride and but not us. They said it was not the car for us even if we arrived earlier than the other passenger. It took a long time for the car for us to arrive...always telling us on the phone that it was late due to the traffic...When the car finally arrived, my husband and I had to squeeze in because there were already two other passengers inside the car. We arrived at our hotel around 2:00pm ( though our plane arrived much earlier than the scheduled 12noon) and we were already very hungry and stressed out waiting for the airport to hotel transfer.There was no problem regarding our departure transfer. The pick-up car came as scheduled and we were at the airport at the time we requested. The car driver was also very helpful. Everything was all right maybe because our hotel kept reminding your office regarding our departure schedules and we gave earlier schedules.I hope you improve on your arrival transfer services.

The agent was present at the terminal to receive us. He promptly escorted us to the car. Driver was nice and patient despite heavy traffic.

Used Viator & their local partner for round trip airport shuttle service. In both our arrival and departure services they were on time, efficient and courteous. I checked with other travelers at our hotel and the value / cost was on par with Uber and much lower than taxi service.

I was told I was going to be picked up by representatives wearing an uniform. Due to the advertised insecurity in Mexico I bought this package.When I get to the airport I encounter Teo teenagers holding a dry erase board with my name. No company T-shirt’s using WhatsApp to check my voucher.....I didn’t feel safe and ended up getting a Taxi

There was a guy waiting for me at arrivals gate, but he seemed to be in a bad mood and not intereted in talking to me. Unfortunatelly, I had to wait more than one hour for the car to get me to the hotel. Boring. A taxi would have been better and much much faster.

Pick up from the airport took a long time. Online instruction given was to wait in gate E3 for US passengers. Look for amigo tour on white shirt/black trouser but didnt see anybody wearing that not with sign for 30 min. Company was called and was told to wait inside near Carl’s Jr. Restaurant. Took another 15 min for the guy to show up and pick up other passengers and to the hotel. Spent almost 2 hours all in all. Better to take uber from the airport. Return pick up was no problem though. Came early to pick me up at the hotel lobby as I was ready. Make sure to follow your given instructions so it’s not confusing to the customers.

Driver was easy to find and got us to and from the airport quickly. Cars were clean. Thanks for everything!