Mexico City Super Saver: Teotihuacan, Tlatelolco, and Guadalupe Shrine Plus Xochimilco and Frida Kahlo

AVOID!! Booked and paid for a two- day tour, but NO ONE SHOWED UP TO PICK US UP. No one answered calls, texts, Facebook messages, or email, either, so we traveled to the pickup point At 8:45 am for nothing. Later that night, I got an email asking if we wanted to do one half of the TWO DAY tour we booked. Really?! My conclusion: This is a SCAM. If someone had contacted me to say they had a problem, I would have worked with them, but this is worthless. Money back? Nope. I’ll be disputing this on my credit card. AVOID!

We signed up for the super saver two-day tour. We truly enjoyed both days. Rodolfo is VERY knowledgeable and caring; we were lucky to have Rodolfo as our guide on both days. During one of the tour, one of us got separated from the group and got lost, he was helpful in finding our friend. I appreciate his knowledge and patience. Thank you Rodolfo!

Covered main tourist sites in CDMX except Zócalo or Plaza del Zócalo which we will walk and the Museum of Anthropology. Great to get a strong understanding of this area, both historic and cultural. Also beat the lines at the Frida Kahlo Museum. Ivan and Diana were great guides.

The tour was ok, but the way they gather the tourist needs improvement. We have to stand in line in the curb side of the road to wait for another bus for more than an hour. We were exposed to the cold weather when in fact they have three buses parked near us. The brochure says, pick up and drop off is at NH Collection. So I booked at NH hotel for that reason. After the tour, we were dropped at a place we didn't know. Needless to say, we had a hard time locating our hotel.

Day 1: Very confusing pick-up instruction. Misunderstood their pick-up time at the hotel meeting point and missed the tour to Teotihuacan on day 1. Contacted Amigo tour - Not good customer service nor tourist friendly at all! Unable to cancel nor get a refund. Day 2: Very disorganized! There were many different tours at the hotel meeting point and there was no signs to indicate Amigo tours. They overbooked and our small group had to wait at the meeting point for more than an hour. Finally they sent in a minivan, with no tour guide! At every stop, a tour guide from the other group would come to help. Our first stop was at Frida museum; we had to line up for almost half an hour to get in the museum and just had enough time to walk through the museum, no time to enjoy anything! Half of our group were dissatisfied and left the tour after this first stop! Definitely won't recommend Amigo tours!

This is a great two day tour covering all the historic and other must do sights around Mexico City. Day 1 was excellent - large bus; a separate English guide and super sights. Tlatelolco encapsulates the history of Mexico in a very confined area - Aztec; Spanish and Modern (including the 1968 protests square). Guadalupe Shrine is legendary and the Teotihuacan Pyramids bring forth the glory of the pre-Aztec area. There was a nice stop for a Mexican Buffet Lunch (MXN 205/-). Our second day tour had to be rescheduled because of an unexpected closure of the Frida Kahlo Museum. Fortunately we had an extra day to accommodate. However, the tour operator could have handled this better by providing the information about the closure (we had to ferret it out); and arranging for the the tour on the alternate day (we did not get a place in the regular tour bus and another van had to be arranged at the last minute for some of us; with no guide in the van - a bilingual guide had to be shared with the main bus at all the locations). The sights per say are great - the Frida Kahlo Museum is very charming and so is the Coyoacon area. Xochimilco canal boat rides are entertaining; but meals served are expensive (no alternatives!!). The Olympic Stadium and The University Library Murals were superbly explained by our guide . Highly recommended tour.

My family and I had a great time during these two days. The tour operator, Amigo Tours, was always on time and delivered all the activities as scheduled.

Those two tours are really must see in Mexico City. Both tours were informative and give you nice experience. The guides Liliana and Publo were very kinds and gave as all the information needed. The only thing I did not like was the stops for visiting in shops and restaurant which, in my opinion ,were wast of time.

Best tour ever. Alejo, Kevin and Carlos were excellent tour guides. Fantastic experience. I would recommend the tour to all my ffiends.

This trip has to be divided in two different experience the first part was amazing. The our guides Emanuel and Kevin work together to make of our trip to Teotihuacan one of the best tours I ever took. They are very knowledgeable people, organized and passionate. Their costumer services are to the level of the best I have seen. "Amigo Tours" thank you for it. The second part “Coyoacán and Xochimilco”. Was a total lead by “Sr Antonio” was a complete disaster. Instead of use a microphone to give the general instructions, He decided to do it one by one, and by the end of our trip to Coyoacán, he was not finish and We have to wait for him setting in the bus for a few minutes. We arrived to “Frida!s Museum” at the opening time, but it was crawled, and they did not bought the tickets in advance. For this reason We have to wait on line for more than an hour. They gave Us 55 minutes to see main part of this day tour. And ask Us to be in the meet point at 12:15 PM. We were out late for no more than ten minutes, and they were gone. Later We found other people from the tour that also were left in a city not known by Us, and far away from were we were pickup. We called “Amigo Tours” emergency number several times and ask for the help of a other tour guide from the same company without luck. We finally decided to walk to downtown, and found them thanks to another participant of the tour that was lost and on town. When We finally found Antonio he try to blame Us, and that’s probably all right, but not when 5 of 40 people that you are guiding are lost in a unknown town. Sorry “Amigo Tours”, but if you want to be a successful business you need consistency, and be more selective with your employees, and service policies.