An authentic Austrian experience. Keep an open mind.
Theodore_S, Oct 2022
Danube River Cruise with Dinner and Viennese Songs in Vienna
I got a hearty hot meal, some Austrian culture, and got to see the city, warts and all.
If you don't want to read this whole thing, I will summarize by saying that this is not a tourist boat, and this is not Dubai, as someone pointed out. This is Vienna, and the waterfront is not as beautiful as Budapest or Dubai or New York. But I will not deduct stars from the operator because they don't operate in New York. But I still enjoyed the cruise and would recommend it.
Maybe the tour has changed, but this was not a lap out and back as was stated in a 2018 review (maybe things have changed). You start on the Donaukanal and sail on the Danube towards where the Donaukanal starts, and then loop back in. You go through two canal locks, and you never see anything twice.
As others have said, it is a little difficult to find the boat. The dock is at the canal level and there is a large building over the dock accessible from the street level. You can exchange your voucher for a ticket if the ticket office (in the building above) is open. However, if it's not open (which it wasn't for me), they can still check you right in on the boat. Bring your voucher or have it available on your phone.
Don't worry about getting there too early: Your table is pre-assigned to you. The live music is on the lower deck. If you would rather be away from it, you could try requesting a table upstairs, however they will still pipe the music to you through speakers. Please note: Half of the trip is in the canal, and you will not see as much from the water level as you would up top. But you are free to move around the boat as you please. There was an open air section of the boat (open in October...I can't speak for December, January, February, etc), but if you stand there, I hope you like the smell of cigarette smoke.
The food was okay; some in my group liked it more than others. There was a breaded chicken dish (not schnitzel, but the same flavor profile), braised beef, some rice, potato, salad, a mushroom cream soup, and absolutely delicious fresh bread with butter, plus cold cuts and dessert. The menu rotates every two months with at least a slight nod to seasonality.
The food is not going to win any Michelin stars, but it was practically unlimited and available at the buffet for nearly the entire boat trip. Drinks, both alcoholic and non-alcoholic, are not included.
This is not a narrated tour boat. Nearly every customer onboard spoke German. However, the menus did have English translations and everyone on the crew I interacted with spoke English.
The music was most definitely Austrian. As an American, I recognized nothing except for Strauss' Blue Danube Waltz and the Radetzky March, only two of three pieces without words. The rest were folk songs that I suppose you would know if you grew up in Austria. And if you have any doubts as to the music's authenticity, a woman at a table across from me sang along to every tune, and by the end of the night, most of the crowd had joined in, too. The performers were a man and woman (maybe a husband and wife team). He had an accordion and she had a stringed instrument that had both a guitar and bass fretboard (!!). The man couldn't carry a tune if it had a handle, but no one seemed to notice or care.
I see a lot of negative reviews for this tour, and I'm not sure what for, unless things have either changed, or if people had unrealistic expectations. I got a hearty hot meal, some Austrian culture, and got to see the city, warts and all. And I'd happily do it again.